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SKYLUX Travel

4.8

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From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
How would you rate SKYLUX Travel?
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
322
shipping
27
quality
1,481
This company responds to reviews on average within 0 days

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Nevada
1 review
0 helpful votes
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Rome
February 28, 2024

Dime A. As very helpful finding the best flight for us. My only comment is at least for this trip, I did not see the huge savings you advertise. Price was only about 200 less than the airline.

Date of experience: February 28, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your feedback! We're glad to hear that Dime was helpful in finding the best flight for you. We apologize if the savings didn't meet your expectations this time, and we'll continue striving to offer competitive prices in the future. We appreciate your business!

California
1 review
0 helpful votes
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Excellent
February 28, 2024

Worked before with Aaron and he is always very efficient and helpful. Thank you very much.

Date of experience: February 28, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your feedback! We're delighted to hear that you had an excellent experience working with Aaron. We appreciate your kind words and look forward to assisting you again in the future!

California
1 review
0 helpful votes
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Saved Money
February 28, 2024

I am very happy working with Skylux. This was my first time and I will continue to book travel with them. It was very convenient speaking with Ignacio and he quickly found me flight options. The most surprising part was his rate was $400 cheaper than booking directly with the airlines. I am able to fly business class to Thailand less than my budgeted amount.

Date of experience: February 28, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your feedback! We're thrilled to hear that you saved money and had a great experience working with Skylux. We're delighted that Ignacio could assist you efficiently and find flight options within your budget. We look forward to serving you for your future travel needs!

New York
1 review
0 helpful votes
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Superb
February 26, 2024

Dexter was wonderful. He knew the business and made me feel very comfortable having him book my trip. All he wanted was to save me money and get me the most cost effective flight.
Thank you.

Date of experience: February 26, 2024
Herman B. — SKYLUX Travel Rep
over a year old

You are so so welcome! Dexter is awesome and are so grateful for his ability to make our customers Happy! Thank you very much for being our Customer! Looking forward to assist you once again!

Ohio
1 review
0 helpful votes
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Excellent Itinerary Options
February 25, 2024

Liam Y helped me over the course of several weeks to book a flight to Mumbai, with a desired multi-day layover that was also affordable. His follow up was excellent, he gave me about a dozen itineraries that we revised together, and I was able to secure the best flight option thanks to Liam.

Date of experience: February 25, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for sharing your positive experience with Liam Y. We're pleased to hear about the excellent assistance you received in booking your flight to Mumbai. It's great to know that Liam's follow-up and collaboration in providing multiple itinerary options resulted in securing the best flight for you. If you have any more travel needs or questions, feel free to reach out. Safe travels, and thank you for choosing our services!

Massachusetts
1 review
0 helpful votes
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SkyLux is a Great Company!
February 25, 2024

Our Skylux agent Jasper did a fantastic job for us. After finding us flights on Jet Blue we paid for them. We later discovered the same itinerary using Delta (we had looked before and they were much more expensive) with a price $650 below the Jet Blue price. Jasper canceled the Jet Blue booking, arranged a refund to our credit card, booked with Delta and we paid. Jasper went above and beyond to make our experience excellent. Skylux is fortunat to have an agent/employee of his Caliber!

Date of experience: February 24, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are so glad to hear about your satisfaction with our agent's assistance! Jasper is amazing, indeed and we are so grateful for his well done Job! Thank you very much for booking with us!

Texas
1 review
0 helpful votes
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First Experience
February 23, 2024

Almost great except I had to update our seat assignments using Delta's website even though I communicated the preferred seats.

Date of experience: February 23, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Kismet, Thank you for sharing your thoughts with us. Your feedback is invaluable, and we appreciate your trust in our services. We look forward to serving you in the future.

Florida
1 review
0 helpful votes
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Excellent!
February 23, 2024

I had an amazing experience with the Travel Agent that helped me at Skylux…. Albert, he's been super helpful from the beginning and always answers my calls.
I would definitely work with him and Skylux again!

Date of experience: February 23, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Iliana, We appreciate your kind words regarding the service provided by our agent. Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.

Georgia
1 review
0 helpful votes
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PAR EXCELLENT
February 23, 2024

THE GENTLEMAN CLINT HAS BEEN THE BEST PERSON I HAVE DEALT WITH FOR BUYING MY AIRLINE TICKET. I WIL RECOMED HIS NAME TO ALL MY FRIENDS AND OFCOURSE MY WIFE AND I TRAVEL 4 TIMES TO INDIA EVERY YEAR,I HAVE SAVED HIS NO.

Date of experience: February 23, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your feedback! We're thrilled to hear about your excellent experience with Clint. Providing outstanding service is our priority, and we're glad Clint could assist you with buying your airline ticket.

Idaho
1 review
0 helpful votes
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Ignacio rocks!
February 23, 2024

Ignacio put together a terrific itinerary for us and saved us several hundred dollars compared to what I could find on Kayak and Google flights.

Date of experience: February 22, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Joel, We value your positive feedback on the service delivered by our representative. Your decision to entrust us with your travel requirements is truly appreciated, and we eagerly anticipate the chance to assist you once more in the future.

Bahamas
1 review
0 helpful votes
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Extremely Helpful!
February 21, 2024

Cooper was extremely helpful and patient in assisting me with flights to and from Europe for a cruise with our elderly mothers. So refreshing to have a person talk us through the options rather than just relying on a website! Looking forward to our vacation!

Date of experience: February 21, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Our agents are trained to produce a great result to the customer's satisfaction and we are so proud of them! Cooper is awesome! Thank you very much for being our Customer and sharing your great impression on us!

Colorado
2 reviews
0 helpful votes
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Jane was excellent!
February 21, 2024

Excellent price on airfare from Detroit to London.

Date of experience: February 21, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thanks a lot for a wonderful review! Looking forward to assisting you once again!

California
1 review
1 helpful vote
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Travel to Armenia
March 1, 2024

I was looking for a business ticket to travel to Yerevan, Armenia.
After I purchased the ticket, I learned that the ticket was an upgraded economy ticket with a lot of restrictions. When my flight to Frankfurt (first leg of the trip) was canceled, Lufthansa treated me as a passenger with economy ticket. I ran into issues with weight of my luggage, access to Lufthansa lounge etc. along the way.
I should have been told that the ticket was an upgraded economy and been aware of restrictions.
I also bought travel insurance.
I am waiting to receive the price difference between economy and business for the first leg of the trip.
Overall a very difficult trip.
Faranak

Date of experience: February 19, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 291847

Texas
1 review
0 helpful votes
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Saved me money again.
February 20, 2024

Have used Rudolph before and he has saved me money each time.

Date of experience: February 19, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your loyalty and feedback about Rudolph! We're pleased to hear he has consistently saved you money. If you ever need assistance in the future, don't hesitate to reach out to us. We appreciate your continued trust in our services. Safe travels!

Arizona
1 review
0 helpful votes
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Very smooth transaction
February 19, 2024

Forrest was able to find a R/T discounted non-stop flight from Phoenix to Paris. He was very helpful and efficient and friendly

Date of experience: February 19, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Your happiness made our day beautiful! Thank you very much for sharing your excellent impression on our services!

Tennessee
2 reviews
0 helpful votes
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Exellent service and response time.
February 18, 2024

My experience with Madina was great! I planned travel to four different countries in Europe and had to figure out the travel schedule of some neighbors who have been traveling the world for the past several months. Madina found great flights that worked well for our plans. She was attentive to my requests and found flights that checked all the boxes.

Date of experience: February 18, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for sharing your positive experience with Madina! We are delighted to hear that she could assist in planning your travels to four different European countries. Your satisfaction is our priority, and we appreciate your kind feedback.

California
1 review
0 helpful votes
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Experienced!
February 17, 2024

Nikita was direct, got right on our request and closed things up quickly for us.

Date of experience: February 17, 2024
Herman B. — SKYLUX Travel Rep
over a year old

It's great to hear that Nikita provided efficient and focused service, addressing your request promptly and ensuring a swift resolution for you. We appreciate your feedback, and we will make sure to pass along your kind words to Nikita.

Florida
3 reviews
0 helpful votes
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Jennifer the GREAT
February 16, 2024
Updated review

It was very satisfied experience with your associate Jennifer.

Date of experience: February 16, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We're delighted to hear that you had a very satisfying experience with our associate Jennifer! Providing exceptional service is what we strive for, and we're thrilled that Jennifer could meet your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to let us know.


I will be back as a loyal customer
September 26, 2023
Previous review

Jennifer is very good at her work she work hard for my airfare to India she showed me several difference option. She is the best. I ask my son to buy tickets from her and he did. She will have more business from my family.

Date of experience: September 26, 2023
Florida
1 review
0 helpful votes
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Orlando Tokyo travel
February 16, 2024

Very happy with the service
Multiple options
Friendly staff

Date of experience: February 16, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Douglas, Thank you for your positive feedback! We're thrilled to hear that you are very happy with our service. Offering multiple options and maintaining a friendly staff are essential aspects of our commitment to customer satisfaction.

Georgia
1 review
0 helpful votes
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Satisfaction
February 16, 2024

I am satisfied with the service agent was very nice and professional stay with me looking for reasonable price and short fly.

Date of experience: February 16, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your positive feedback! We're glad to hear that our agent provided you with excellent service. We appreciate your business and look forward to serving you again in the future.