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SKYLUX Travel

4.8

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From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
How would you rate SKYLUX Travel?
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
322
shipping
27
quality
1,481
This company responds to reviews on average within 0 days

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Georgia
1 review
0 helpful votes
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Awesome job
March 7, 2024

Excellent and very nice team to work about our travel needs

Date of experience: March 7, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your kind words! We're thrilled to hear you had an awesome experience with us.

New York
1 review
0 helpful votes
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Adina was fantastic to work with
March 6, 2024

Madina did a perfect job. Would book with her again. She did everything she promised to do and very timely!

Date of experience: March 6, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Many thanks for a 5 stars review! We are pleased to hear your kind words about your excellent impression on Madina's assistance!

California
1 review
0 helpful votes
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Skylux Travels
March 6, 2024

I used their service last year and had an excellent experience. This year, again, I decided to use their services, and there were a lot of changes on my side. The Skylux agent was extremely patient and respectful with me. I will definitely use their services again.

Date of experience: March 6, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you so very much for your loyalty and cooperation with us! Your satisfaction with our services is very important and we are so happy to be of great assistance to you!

New York
1 review
0 helpful votes
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Very satisfied with my experience
March 6, 2024

Maverick was very patient and knowledgeable. He listened to my desires and concerns and explained differences in order to allow me to make choices. He saved me time and money by finding the right route to take me from home to my final destination without my having to book additional transportation. I had my doubts about SKYLUX but so far, I'm impressed with the time and attention I received. I'll have to wait and see if the actual journey is as lovely as he predicts. Fingers crossed.

Date of experience: March 6, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Our agents are trained to produce a great result to the customer's satisfaction and we are so proud of them! Maverick is awesome! Thank you very much for being our Customer and sharing your great impression on us! We wish you an incredible trip ahead!

New York
1 review
0 helpful votes
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Excellent Service
March 6, 2024

I was VERY nervous about using this site at first. I read reviews and decided to call. I dealt with OM
He was very helpful and patient with me as I had MANY questions. I had decided on a flight from Boston to Naples Italy. While working on that reservation he noticed a better flight that he saw. The timing was perfect. He called me several times to verify information and spoke with me again after my flight was complete. I have called him several times with questions after the booking. He has always gotten back to me quickly. My flight isn't until September but the customer service was awesome!Thanks Om

Date of experience: March 6, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Indeed, Om is one of our best agents and we are so grateful for his ability to make our customers happy and satisfied! Thank you very much for taking your time to review us in a great way!

New York
1 review
0 helpful votes
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It was expeditious and fair. I think the prices were above average and the employees worked hard without being pushy.

Date of experience: March 5, 2024
Herman B. — SKYLUX Travel Rep
over a year old

It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.

Colorado
1 review
0 helpful votes
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Super great deal on traveling to Europe with less than a month. Still ended up paying ~$3800 for tickets over the ocean vs at least 6500 but more like 10K with a huge lay flat bed seat. Great job.

Date of experience: March 5, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Ceez, Thank you for sharing your thoughts with us. Your feedback is invaluable, and we appreciate your trust in our services. We look forward to serving you in the future.

California
1 review
0 helpful votes
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First experience
March 5, 2024

Very satisfied thus far. I have never dealt with anyone besides major travel companies before, and this time, they were less than helpful. Friend suggested contacting SkyLux and I was more than surprised and pleased by the knowledge, patience and helpfulness of the agent, Zane.
If this trip turns out as smoothly as I hoped ( mind I had never had any experience but with a major company), I am sold for life.

Date of experience: March 5, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Frank, Thank you for sharing your feedback with us. We appreciate your input and are pleased to hear about your experience. We value your business and look forward to serving you again in the future.

Massachusetts
1 review
0 helpful votes
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Trip to Europe
March 5, 2024

Parker made it easy. Walked me through the steps to get the reservation made.

Date of experience: March 5, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear John, Thank you for taking the time to share your experience with us. Your feedback is valuable, and we appreciate your trust in our service. We look forward to serving you again in the future.

Florida
1 review
0 helpful votes
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Everything went smooth very happy
March 5, 2024

Very knowledgeable with Mr. Samson, and all went well

Date of experience: March 5, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you very much for sharing your positive impression on our services! We appreciate it a lot!

Colorado
1 review
0 helpful votes
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Sullivan is amazing!
March 4, 2024

If it wasn't for Sullivan I would have never found these flights and would never have had this amazing experience. He was very attentive to all or our needs, was patient and extremely professional.

Date of experience: March 4, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We greatly appreciate your feedback, and it's wonderful to hear about your positive experience with Sullivan. We're pleased he was attentive to your needs, patient, and provided a professional service.

California
2 reviews
0 helpful votes
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Complete
March 3, 2024

Mario explained everything to me. I have no international experience and he was very thorough.

Date of experience: March 3, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!

California
1 review
0 helpful votes
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5 stars
March 3, 2024

Pleasant experience, will recommend to my friends.

Date of experience: March 3, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your positive feedback. We're glad you had a pleasant experience. If you ever need assistance again or have friends looking for travel services, feel free to reach out.

California
2 reviews
1 helpful vote
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Air India ticket
March 12, 2024

Not good, I was told I could upgrade my return leg with Air India. That was a lie.
Air India would not assist me because they said the travel agent (Skylux) needed to do this.

Date of experience: March 2, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Dave, As you have left us a 1 star rating, we have assigned you a special ID: 294187 and one of our representatives will be in touch with you shortly.

Massachusetts
1 review
0 helpful votes
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Five stars
March 1, 2024

Wonderful ex experience with Jasper. He was very helpful and taking me through the documents

Date of experience: March 1, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Noshir, We appreciate your kind words regarding the service provided by our agent. Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.

California
1 review
0 helpful votes
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Lane S. Was great
February 29, 2024

On time calls, much arranging done very well, was truthful and efficient,

Date of experience: February 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for the great review! Safe travels.

India
1 review
0 helpful votes
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V Good
February 29, 2024

Mr Stark was very professional and considerate. The ad for Skylux Travel came on Kayak website with a lower fare offer. The fare was not lower, but I went with Skylux anyway because of professionalism shown by Mr Stark and my previous dealings with Skylux

Date of experience: February 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your honest review! Our agents always try their best and we will always try to improve our services.

New York
1 review
0 helpful votes
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Awesome job!
February 29, 2024

Stephanie was amazing! She found great prices and was a pleasure to work with. I have recommended her and SkyLux to several friends who have booked with her.

Date of experience: February 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for the great review! Safe travels.

District of Columbia
1 review
0 helpful votes
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Italy trip,
February 29, 2024

Airline tickets were available and less expensive than otherwise. Sullivan was helpful.

Date of experience: February 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your feedback! We're delighted to hear that you found our airline tickets available and less expensive for your Italy trip. We're glad Sullivan was able to assist you effectively. We appreciate your continued trust in us and look forward to serving you again in the future.

Florida
1 review
0 helpful votes
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Great Service
February 29, 2024

I called Skylux Travel and received great service from Anita G. She worked with me on various options and I was able to secure a flight from Lisbon to JFK for about $1,000.00 less than the airline was quoting. Great service. I would recommend them.

Date of experience: February 28, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Edwin, Thank you for sharing your positive feedback. Your satisfaction with our services is of great importance to us. We appreciate your trust and look forward to serving you again in the future.