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SKYLUX Travel

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
How would you rate SKYLUX Travel?
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,036 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
322
shipping
27
quality
1,481
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California
1 review
0 helpful votes
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Very helpful
February 8, 2024

Amazing and accomodating. Responsive to the needs and gave us a great option of prices

Date of experience: February 8, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Rajiv, We're thrilled to hear that your experience with us was amazing and accommodating! Providing responsive and tailored service to meet your needs is our priority. We're glad you found the range of pricing options beneficial.

New York
1 review
0 helpful votes
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Great Experience
February 8, 2024

We just used Skylux to book a trip to Italy. They gave us some options to choose from at varying levels and prices. We are happy with our direct flight that we booked.

Date of experience: February 8, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Donald, Thank you for choosing Skylux for your trip to Italy! We're pleased to hear that you were provided with various options to suit your preferences and budget.

Florida
1 review
0 helpful votes
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We used SKYLUX six monthes ago and were DELIGHTED with their service. They responded very quickly with great flight options, on top tier airlines, at amazing prices! Our trip went flawlessly.

It was a no brainer to use SKYLUX again. We emailing our new travel info to the same SkyLux representative we'd used previously, Nash. To my surprise, Nash responded immediately. Within an hour he'd sent us three very good 'Flight Options' to select from. How delightful to pick up non-stop flights on major airlines at a fraction of the prices quoted by other on line travel sites. Thank you Nash!
It just doesn't get any better than SKYLUX

Date of experience: February 7, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Florida
1 review
0 helpful votes
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Barcelona trip
February 7, 2024

Spike is awesome. Super helpful giving many options.

Date of experience: February 7, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are so glad you've been satisfied with the agent's assistance! Thank you very much for purchasing with us!

California
1 review
0 helpful votes
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Booking was a breeze
February 7, 2024

Agent Jamie was very professional & precise. He's patient & answered all my questions. I see a future of booking my flights thru Skylux.

Date of experience: February 7, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for the great review! We wish you safe travels.

North Carolina
1 review
0 helpful votes
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Wonderful experience
February 7, 2024

Ria was excellent
She took care of my many requests very patiently

Date of experience: February 7, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!

California
2 reviews
0 helpful votes
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Fantastic Experience!
February 7, 2024

I found SkyLux via a Travelzoo deal - and they did a fantastic job for me! Nicole A is an amazing agent, with patience to spare for running various dates and travel classes. She's a rock star, and I will definitely use them again!

Date of experience: February 6, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for the fantastic review! We are really glad to hear that our agent did a phenomenal job.

Ecuador
1 review
0 helpful votes
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Kenan Rocks!
February 6, 2024

I was recently introduced to Kenan through a mutual friend, and he has made my travel year! He listens, offers knowledgeable suggestions, gets the job accomplished and has great patience with older individuals, such as myself. He is kind and considerate and always comes through, with the best flight options. I would not leave home, flying, without him!

Date of experience: February 6, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Our agents are trained to produce a great result to the customer's satisfaction and we are so proud of them! Kenan is awesome! Thank you very much for being our Customer and sharing your great impression on us!

Texas
1 review
0 helpful votes
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Once in a life time trip
February 6, 2024

My wife and I scheduled our 20 year anniversary trip to the Mediterranean. We were given a great price on a cruise, one that we couldn't pass up. However, when we tried to book flights all the flights were going to cost us more than our 2 week cruise was. SkyLux was able to find us a great deal and it is in business class as well. Our experience with our travel agent through SkyLux was outstanding.

Date of experience: February 6, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Your satisfaction is our goal and we are so happy we've been able to achieve it! Thank you very much for cooperation with us!

Florida
1 review
0 helpful votes
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Always great to work with Florian!
February 6, 2024
Updated review

We feel comfortable working with well trained travel experts. It makes our holiday more relaxed!

Date of experience: February 6, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are so glad you've been satisfied with our services! Thank you so very much for being our Customer!


Florian was great!
July 18, 2023
Previous review

I found SKYLUX on Facebook and Googled the company and found a number to call to inquire about travel and Florian called me back within five minutes. We discussed our plan to go to Ireland and he found us dates to travel to see my daughter and family, and wonderful seats in business class.

Date of experience: July 18, 2023
Vermont
1 review
0 helpful votes
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Patient booking agent
February 4, 2024

Drake was very patient with ma and that made this experience much more pleasant.

Date of experience: February 4, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.

California
1 review
0 helpful votes
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Morgan showed he cares for his customers and satisfying the customers is his top priority. Awesome piece of work!

Date of experience: February 3, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are so glad to hear about your satisfaction with our agent's assistance! Morgan is awesome, indeed! Thank you very much for booking with us!

Washington
1 review
0 helpful votes
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I have been working with her last few years her service was always excellent

Date of experience: February 2, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!

Washington
1 review
0 helpful votes
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Superb, Thanks Liam
February 3, 2024

We have been using Liam for business class tickets for a couple of years now and the price can't be beat and the service is excellent.

Date of experience: February 2, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are so grateful for your kind words. Thanks for sharing your review with us and the community!

California
1 review
0 helpful votes
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Kate was very patient and helpful.
February 2, 2024

I was very pleased with the service Kate had provided. She was patient and helpful

Date of experience: February 2, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Joseph, Thank you for sharing your positive experience with Kate. We're delighted to hear that she provided you with patient and helpful service.

Georgia
1 review
0 helpful votes
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I was very happy with Skylux
February 1, 2024

I used Skylux to purchase an airplane ticket and the agent was very helpful. Definitely will use them again.

Date of experience: February 1, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We appreciate your positive feedback! Thank you very much for taking your time to give us a 5 star review! Looking forward to assisting you once again and in a most efficient way!

Minnesota
1 review
0 helpful votes
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Very satisfied price minded traveler is top priority

Date of experience: February 1, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for the great review! Safe travels.

Georgia
1 review
0 helpful votes
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Great service; Challenging process
February 1, 2024

I received excellent service from Madina. It was wonderful to have one point of contact throughout the entire transaction. While I did end up securing very good flights at a price I could not come close to on my own, it was a challenging process. The first flights I thought I secured after payment never came through. I was promptly refunded and the second try at flights was successful.

Date of experience: February 1, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your honest feedback! We really appreciate it, as it helps us to improve our future services.

Ohio
1 review
0 helpful votes
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Excellent service
January 31, 2024

Glen from Skylux worked very patiently with me to sift through multiple permutations and finally got an itinerary working. Glen is very calm and professional. Thanks. Ramya Ashok

Date of experience: January 31, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are so glad to hear about your satisfaction with our agent's assistance! Glen is awesome, indeed! Thank you very much for booking with us!

Canada
1 review
0 helpful votes
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Delightful to deal with
January 31, 2024

Marcus, was very pleasant and knew exactly what I wanted and went out of his way to accommodate me and my group

Date of experience: January 31, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you very much for a 5 stars review! Our agents are doing their best to satisfy the customer and we appreciate them a lot!