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SKYLUX Travel

4.8

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From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
How would you rate SKYLUX Travel?
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,037 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
322
shipping
27
quality
1,481
This company responds to reviews on average within 0 days

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Colorado
1 review
0 helpful votes
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We were about to give up on SkyLux because our (former) agent sent us back itineraries three times with the wrong dates and incorrect city information. We called again on their main phone number to give them one more try. Moe answered the phone and got exactly what we wanted in one afternoon.

Date of experience: July 1, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are so glad that everything has been solved!Thanks so much for sharing your experience with us!

New York
1 review
0 helpful votes
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Efficient and courteous service
July 11, 2024

Very pleasant representative willing to spend to spend his time and find a suitable choice

Date of experience: July 1, 2024
Herman B. — SKYLUX Travel Rep
over a year old

On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.

New York
1 review
0 helpful votes
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August was amazing!
July 11, 2024

I had to book a last-minute trip for a dying relative. August was incredibly helpful. He made a stressful situation a little less so. Thanks so much.

Date of experience: July 1, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear SEEMA G, We are delighted that you have shared your opinion with us.
As you have left us a star rating, we have assigned you a special ID: 318501 and one of our representatives will be in touch with you shortly.

California
1 review
0 helpful votes
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Attentive
July 10, 2024

Albert was kind and attentive. He followed-up and was transparent about how the service works.

Date of experience: June 30, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Your satisfaction is our goal and we are so happy we've been able to achieve it! Thank you very much for cooperation with us!

Colorado
1 review
0 helpful votes
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People at Skylux are very professional. I am very particular about the aircraft that I fly on, so they have to double check the planes to complete my reservations. I appreciate the extra mile they give in customer service.

Date of experience: June 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

Georgia
1 review
1 helpful vote
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Great!
July 9, 2024

Ann was great! Very professional and very helpful! Very patient!

Date of experience: June 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear JOSEPH N! We aim to provide the highest quality of service to all our customers, so we'd like to know more about what led you to give us a 2-star rating.
Your complaint will be assigned a special ID: 318215 and we will contact you.

Florida
1 review
0 helpful votes
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Pablo helps make travel plans easy and knows the client's needs.

Date of experience: June 28, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!

Arizona
1 review
0 helpful votes
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Floyd was an outstanding agent, exploring all possible solutions looking for the best prices!

Date of experience: June 28, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your review! We're thrilled to hear that Floyd was an outstanding agent and went above and beyond to explore all possible solutions to find you the best prices for flights between Dublin and Phoenix.

Illinois
1 review
0 helpful votes
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It was very good
July 8, 2024

Conor was very helpful and accommodating provided many options

Date of experience: June 27, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your review! We're glad to hear that your experience was very good and that Conor was helpful and accommodating, providing you with many options.

California
2 reviews
0 helpful votes
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My go to travel agent
July 8, 2024

Melinda always finds the best options and handles all my requests with ease and grace.

Date of experience: June 27, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your review! We're delighted to hear that Melinda is your go-to travel agent and that she always finds the best options for you, handling your requests with ease and grace.

California
1 review
0 helpful votes
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Delighted with your service
July 7, 2024

Alister was professional, knowledgeable and extremely helpful.
Hopefully, our journey proceeds without any glitches and when it does, will highly recommend your services to friends and relatives.

Date of experience: June 27, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you so much for your kind words! We're thrilled to hear that you're delighted with our service and that Alister provided such professional, knowledgeable, and helpful assistance.

California
1 review
0 helpful votes
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Skytravel
July 7, 2024

Excellent I'm satisfied and good work and good prices

Date of experience: June 27, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you so much for your positive feedback! We're thrilled to hear that you are satisfied with our service and found our prices competitive.

Florida
1 review
0 helpful votes
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Great service
July 7, 2024

Florian was exceptionally helpful. Found better flights for the same price.

Date of experience: June 27, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your wonderful feedback! We're delighted to hear that Florian provided exceptional service and found better flights for you at the same price.

Maryland
1 review
0 helpful votes
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Excellent Service from Roxette
July 6, 2024

As a first-time user of SkyLux, I was a little hesitant to book such a distant and somewhat complicated itinerary on an unfamiliar service. My hesitation was misplaced. Our agent, Roxette, was professional, personable, thorough and creative. We got a great business class airfare from Dulles to Singapore on Turkish Airlines, including a two-day layover in Istanbul with included 5 star hotel. Very impressive.

Date of experience: June 26, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for sharing your experience! We're delighted to hear that Roxette provided you with professional, personable, thorough, and creative service.

Maryland
1 review
0 helpful votes
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My personal travel assistant!
July 6, 2024

It's like having a personal assistant for my travels. The agents do all the research and find the best options for me most promptly and efficiently. Not to mention the best prices and perks available.
Keeping the contact in my notes.

Date of experience: June 26, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you so much for your fantastic review! We're thrilled to hear that our service has made your travel planning feel like having a personal assistant.

Florida
1 review
0 helpful votes
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Thanks to Camilla, our Skylux experience was like having an expert travel agent friend make our arrangements! My wife and I have been traveling from Florida to Thailand for more than 25 years. This is a difficult route, with 26-32 hours in transit. In the past, I booked all our fares using Expedia, Booking, Kayak, SkyScanner, etc. This year, we decided to treat ourselves to business class, so I began my search and also wanted to give Skylux a try.

Within minutes of submitting our online form, Camilla called us. Over the afternoon, she patiently and expertly helped us explore our travel options. She's an excellent planner, and the experience reminded me of the "old days" (1980s-1990s) when there really were professional travel agents!

By the end of the day, she found a perfect itinerary on a preferred carrier, at a price $500 below anything I could find. Furthermore, even the best routes I found online had problems (e.g. Long layovers, and domestic legs of the trip that didn't offer business class, despite higher prices).

Camilla's conscientious service didn't stop with the sale. She secured excellent seat selections and called the next day to review our tickets, and to assure us that she was available for any changes or help we need in the future.

Everything about our experience exceeded expectations. For anyone planning a complex international trip, I highly recommend giving Skylux and its attentive agents a try.

Date of experience: June 25, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you so much for your glowing review! We're thrilled to hear that Camilla provided you with exceptional service and made your Skylux experience so memorable.

Arizona
1 review
0 helpful votes
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I loved how easy it was.
July 5, 2024

Everything we needed about the trip and every question was answered. This is not the first time we are booking with the same agent. Thank you Jewel, from Manila. You have been a great gift to us.

Date of experience: June 24, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Many many thanks for such a great review of our services! We are so pleased to hear your kind words about our business!

Texas
1 review
0 helpful votes
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Great experience
July 4, 2024

Maynard was awesome to work with, very knowledgeable, timely response.

Date of experience: June 24, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are so glad for your satisfaction with our services! Thank you so very much for dealing with us!

New York
1 review
0 helpful votes
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Efficient service
July 4, 2024

I had previous experience with Aziz, the Skylux agent. I contacted him this year, and he found us great fare in a quick no nonsense manner.

Date of experience: June 23, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you so very much for your loyalty and cooperation with us! Your satisfaction with our services is very important and we are so happy to be of great assistance to you!

Michigan
1 review
0 helpful votes
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Sage
July 3, 2024

Sage did a good job. He didn't waste my time with unnecessary repetition

Date of experience: June 23, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your feedback! We're pleased to hear that Sage provided you with a good experience.