SKYLUX TravelReviews 3,014

Trey was very knowledgeable, attentive and listened thoughtfully to my needs. Would definitely continue to use this service and will definitely recommend to others!

Simpson is a good Representative for Sky Lux he worked with me for a long time to help me make the best buying decision. He was Very Patient and Professional.

Bought tickets and Nikita Kellerman was extremely efficient in helping me get good tickets I will definitely recommend and use your company again

Julian S. Did an amazing job with our reservation. This was our first experience with SkyLux, and I'm expecting that this will be our go-to way to book travel in the future. Thanks Julian, you did a wonderful job.

The services provided by Andrew was exemplary: Efficient, reliable and responsive. The options provided were simple and straightforward. My husband and I are satisfied with the overall experience.

Achu was wonderful and did an excellent job to fulfill my needs. He was hands on and very patient with me when it came to my computer skills which is not much. Thank you for all your hard work Achu was awesome!

Astro was available to answer all of the questions. I made multiple calls to have my questions answered and they were competitively priced.

I did not feel rush. The agent answered all my questions and made seat selections and requested wheelchair assistance for my husband.

My agent was very knowledgeable. I told him my requirements and he quickly provided me with the closest options. He also highlighted the pros of cons of each, making choosing as easy as possible. I shopped some other discount sellers and I'm satisfied that got the best deal for my needs.

Despite an unexpected delay in ticket issuance, my overall experience with Skylux turned out to be positive, largely thanks to Estelle. There was a delay of about 48 hours, which she herself acknowledged was unacceptable. She remained honest and transparent throughout, explaining that the issue was technical and not within her direct control.

What I truly appreciated was her continued communication and politeness. After 24 hours, Estelle even offered a full refund, giving me the choice of how I wanted to proceed rather than pressuring me to wait. Based on her professionalism and regular updates, I decided to wait until Monday evening—but to my pleasant surprise, she managed to get the tickets issued on Sunday itself. The PNR is now fully traceable on the airline's website.

While I wasn't able to secure a particularly strong deal on Premium Economy or Business Class, the Economy fare was reasonable. Overall, I'm satisfied with how the situation was handled and would be open to trying Skylux again in the future, especially with an agent like Estelle who values communication and customer trust.

Tried to get to a specific person and left a message. Called again and got someone else who immediatedly tried to get me to the one I wanted. When I got a call back, I merged the call and the second person imediately defered to the one I wanted. Unbelievable service and significant cost savings plus your no cost ability to change the booking plus 75% cancellation return is well worth using your service even at the same cost. Top notch.

Too many fees and price changes with no "consideration" from Lufthansa when fares changed overnight
While exchange was "in process"

Able to find an itinerary for thousands less than I could and great flights. Second time I have used Stuart and really happy.

Our Rep Veer worked hard for us, providing multiple options over several days until we found the best flights for an excellent price. Will use them again.

Loved my travel agent and what he was able to do. Extremely disappointed that the website asked me to rate the service and attached a "tip amount" to it. Seriously. Not at all happy with that.

Agent Jeff T was very good and worked heard. Skylux price is not good this year. I bought ticket from you because of Jeffs heart work, after I got my first offer within 4 hours price went up and that is un acceptable.

Forest is very patient and hardworking; he spared no effort to ensure I got what I wanted.

I strongly recommend using this Agency for airlines bookings and allied services, specifically if you are looking for great value deals with Business or First Class.

Over the years, we have used Skylux many times to help us with our flight arrangements going to Europe. Obviously, we would not repeat going back back to them and specifically Reggie, unless the service was good. And, they always delivered!

This man was not in the office and looked after me without complaint and we are set to go and feeling better about our trip because of him'

Three times running within the last 12 months, Sally B at SkyLux delivered the best itinerary & price option compared to other agencies. Apart from that she is very responsive and tries hard to meet my needs across the different criteria I communicate to her based on the trip.