Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SKYLUX Travel

SKYLUX TravelReviews 3,013

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
How would you rate SKYLUX Travel?
grey stargrey stargrey stargrey stargrey star

SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,013 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
320
shipping
27
quality
1,461

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Ruben L.
Unfollow Ruben L.
Share Review
Report Review

I worked with Heiner Beck of Sky Luxe Travel. Heiner was always professional, helpful and most of all I appreciated the fact that he didn't call me incessantly to "follow-up" and see if I was going to place an order. He provided me with several flight options and even reran all the scenarios when I changed my criteria. He provided me good insight on which Airlines out of my available choices had the best business class amenities. I was skeptical at first, but I had a very positive experience. I would recommend the service to others.

Date of experience: August 2, 2019
New York
1 review
0 helpful votes
Follow lynda j.
Unfollow lynda j.
Share Review
Report Review

5 Star service
August 3, 2019

Jordan was so dedicated on getting the exact flights we wanted! We have used another consolidator in the past but will definitely be with SkyLux Travel from now on.

Date of experience: August 2, 2019
GB
1 review
0 helpful votes
Follow Peter A.
Unfollow Peter A.
Share Review
Report Review

He's a great guy and found me the best flights for less money! Gotta love the guy!

I'm flying out of Palm Springs Airport and the airlines rip everyone off! They maintain that we're a small, out of the way, airport -yeah right. Just not enough complaint volume to force their greed to a more reasonable level!

But, I stray... SEAN was agent and he is great. He searches and searches until he finds the right flights at the right prices. Sean offers insight and direction as well.
He is inventive in combining trips to lower costs and lessen flight times.
A great job and I am thankful!
Use Sean, he's brilliant!

Date of experience: August 2, 2019
Louisiana
1 review
0 helpful votes
Follow Joan L.
Unfollow Joan L.
Share Review
Report Review

Excellent service!
August 3, 2019

At first I was wary of the possibility of getting a less expensive overseas business class flight. However, after checking with several airlines online I discovered that Skylux could beat all fares that I had checked... by a lot!
Give them a chance. You will not regret it!
Also, their response was quick and very professional.

Date of experience: August 2, 2019
California
2 reviews
0 helpful votes
Follow nelson A.
Unfollow nelson A.
Share Review
Report Review

For the last 4 years have purchased my business class travel tickets from SkyLux. They have provided me with lots of savings with a corresponding excellent service. They are resourceful and willing to got the extra mil to find the best options a to travel time, quality of airline and cost.

Date of experience: July 25, 2019
Texas
3 reviews
3 helpful votes
Follow Pax S.
Unfollow Pax S.
Share Review
Report Review

All I have to do now is email my skylux agent and send him my dates, and route preference. Great fares, with very prompt and professional service.

Date of experience: July 24, 2019
California
1 review
2 helpful votes
Follow Rich S.
Unfollow Rich S.
Share Review
Report Review

Great Service
July 25, 2019

I have been utilizing the travel service of Skylux Travel for several years and would recommend it to all. They consistently provide quick efficient service and make the experience very pleasant.

Date of experience: July 24, 2019
New York
1 review
1 helpful vote
Follow Craig C.
Unfollow Craig C.
Share Review
Report Review

I am pleased with this agency. They get me what is typically unavailable. I have used before, and for sure, I will use again.

Date of experience: July 24, 2019
Mexico
1 review
3 helpful votes
Follow Caribe G.
Unfollow Caribe G.
Share Review
Report Review

The advertising mentions dedicated services, but now that we've booked the ticket, he's magically unavailable. Instead, we get the customer service line, and the rep there has no clue about the reservation and procurement process.

Date of experience: July 23, 2019
Herman B. — SKYLUX Travel Rep
over a year old

Please email us your name and booking number at [email protected] for investigation. Our Sales department is always open and it should not be an issue to get assisted by another Sales representative if your dedicated one is off duty. Thank you.

Florida
1 review
0 helpful votes
Follow pamela r.
Unfollow pamela r.
Share Review
Report Review

Jerry is terrific! We have used him 4-5 times and he has gotten us great air fares while selecting the best seats. He is professional, timely in his responses and so flexible.
He is my go-to guy.

Date of experience: July 18, 2019
India
1 review
0 helpful votes
Follow Ra J.
Unfollow Ra J.
Share Review
Report Review

Thank you to Teo and Skylux for another satisfactory experience in booking my travel! As usual, the experience was efficient and pricing was satisfactory! Thanks!

Date of experience: July 18, 2019
Virginia
2 reviews
0 helpful votes
Follow George A.
Unfollow George A.
Share Review
Report Review

I loved and enjoyed working with Zackary CHeskster, he was amazing and prompt. The reservation he helped with was for 4 tickets, we are traveling with other couples to Beirut and IStanbul. We kept changing dates due to scheduling, and Zackary was amazing in finding us seats on alternative dates at same or cheaper price. I give Skylux 5 stars..

Date of experience: July 18, 2019
Maryland
1 review
0 helpful votes
Follow Robert B.
Unfollow Robert B.
Share Review
Report Review

Very responsive, listens to the customer's wishes, and will work with the customer to reach the desired result.

Date of experience: July 18, 2019
California
1 review
0 helpful votes
Follow maher s.
Unfollow maher s.
Share Review
Report Review

Olaf did a fabulous job of getting us a great price on Business class tickets for my family for our upcoming trip. He kept us informed and it was a smooth easy process.

Date of experience: July 18, 2019
California
1 review
0 helpful votes
Follow Jaishree C.
Unfollow Jaishree C.
Share Review
Report Review

I recently purchased a Business Class ticket with Skylux. I was skeptical at first, since I had not used any online travel agency before. But, Campbell their travel agent understood the timelines, the budget quickly and not only suggested viable options but also suggested when a better route was available at the same price & kept up with excellent follow ups and updates. I highly recommend Skylux for their prices, professionalism and ease of use.

Date of experience: July 18, 2019
Georgia
1 review
1 helpful vote
Follow Luis N.
Unfollow Luis N.
Share Review
Report Review

Excellent Sevice
July 18, 2019

Thank you for your outstanding service. This is my second trip with you guys and there are more to come.

Date of experience: July 18, 2019
Texas
1 review
0 helpful votes
Follow Aileen P.
Unfollow Aileen P.
Share Review
Report Review

Best price by far! Excellent and professional service from Joseph! Can't say enough about how pleased I am with Skylux Travel

Date of experience: July 17, 2019
Arizona
1 review
0 helpful votes
Follow Vijay R.
Unfollow Vijay R.
Share Review
Report Review

Campbell has been great. He finds deals on international travel I cannot get on my own. Even when I have to make changes from an overseas location, Skylux comes through with options I can choose from. They get great rates and the service is excellent. I would strongly recommend Skylux to anyone.

Date of experience: July 15, 2019
Hawaii
1 review
8 helpful votes
Follow Kahikina a.
Unfollow Kahikina a.
Share Review
Report Review

They made it easy
July 12, 2019

First time use of this website. Had been researching discounted airfares for my JFK-IST trip in Business Class. Had checked several other websites and decided to use Skylux. Was very pleased. Sent them pertinent details for my trip, and received a call from them within the hour explaining what they would do. Trinity was the agent, and she was very good. Within another hour she sent me three alternatives with different airlines. Because of my research I knew the fares were well priced. I had been checking prices for several weeks, and Skylux made it much easier. I am please with the results. Looking forward to the trip.

Date of experience: July 11, 2019
Ohio
2 reviews
0 helpful votes
Follow Sherri T.
Unfollow Sherri T.
Share Review
Report Review

Good value for service and for flights so far. Andrew is very helpful. I've used before without problems.

Date of experience: July 11, 2019