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SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...
SKYLUX Travel Reviews Summary
SKYLUX Travel has a rating of 4.8 stars from 3,032 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.
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The skylux agent was receptive and communicative…ultimately, he was able to secure for me a ticket 8x less expensive than the published fares…. Amazing!
Finn is the best he gives me many offers and comply with my needs. Highly recommended
Thanks to Summer for the gelp. She was very helpful. I had occasion to use another agent and he was not as knowledgeable as summer.
I enjoy working with this company, I got a great price on my ticket. I will use this again. The agent was mindful and attentive to my needs.
Redus Carter at Skylux was very professional, a good communicator and quick decision maker. Got even seat assigned right away. Very reasonable price - discounted from the listed price.
Ranger was very professional and helpful. He gave me several flight options which made decision easy.
I have used Skylux several times and have always been satisfied with the level of service and professionalism they have shown me. Great prices and responsiveness.
Great customer service by Teo who has helped me navigate through the booking process. Whenever I travel overseas, I reach out to Teo for a wonderful customer service experience.
Our agent, Melinda was with us all the way, this covid journey started in November last year with all sorts of apprehension as to wether
Our planned trip would ever take place. It's looking better every day and we hope it stays that way. Melinda was great and very patience.
Will certainly call her again.
Clyde has the best customer service! I keep buying my travel packages with Skylux, because Clyde always finds the best deal and has an amazing customer service.
I am able to work with the same person every time. Jake knows what I want and makes it happen. He is there for me always.
People are everything in a business!
That is why they are successful
They are here for there clients year after year!
I used Skylux before and had a really nice agent that I was working with but unfortunately he isn't working there anymore so They transferred my call to Amir.
I purchased 2 business classes tickets from AMIR and paid $5900. From lax to Italy, he didn't even bother to do the seat assignments, so I had to do it. Upon checking last week I found out that the first leg of my flight got canceled and he never informed me, I called him immediately and told him my flight got canceled and he said why are you upset I will call you tomorrow I'm busy with my son and can't help you now, this is an agent that I tipped him $100 on top of the $5900 and he is very rude and irresponsible and since he already got his commission didn't want to do anything so like before I had to call the airline and ask them to rebook my flight with a different carrier.
Make sure Amir isn't your agent he is very careless, rude and irresponsible.
Manu held back $500.00 from my ticket refund he would not give a plausible explanation & when I asked him to email me the validity of the amount he would not I checked with the airline directly & they told me that SkyLux has been refunded in full I suggest people to read reviews on other sites before buying tickets from SkyLux the whole business seems very sketchy I would not trust them with my money
Dear Mukta,
We highly appreciate your feedback and honest opinion, but we would also like to remind you that the fastest way to solve your refund, cancelation or exchange related issues is to send your travel details directly to our email add: [email protected]. Thank you for your patience and understanding.
If you want to fly business class on a major commercial carrier and pay premium economy prices this is your go to company. Service was top notch. This is my third purchase. Anthony was a great service rep.
My agent Gauis, was super. He was patient with my need to check in with other travelers and with sharing multiple travel options for me to choose from.
In summary:
Simply summarized: Bought ticket, bought insurance from Skylux. Had to cancel due to COVID travel restrictions, have yet to get a refund or a committed date.
On 5/28 I notified agent that the Philippine government was not allowing entry of foreigners, so I would have to cancel the reservation.
There have been multiple discussions to reach the agreement that they would refund my purchase price less $250 which would be a travel voucher for future purchases.
I have been both patient and cooperative. I did not purchase from the airline, I purchased from Skylux. (Both the ticket and the travel insurance). The refund I am entitled to is from Skylux.
Every time I insist on a follow up, they have another reason to ask for a week extension to try and get me a refund.
I have now researched on the Better Business Bureau and found very similar complaints filed by MANY of your customers.
Dear Ron,
Thank you for your feedback. After tickets are issued, all changes are subject to the airline's fare rules and restrictions, but we would very much like to take a closer look at your specific case. Kindly send us your reservation/ticket number to [email protected] for further investigation.
I have used Jake several times and always was very happy with my air travel. Was very helpful in getting travel certificate when trip was cancelled due to Covid
Agent was very helpful. Flights found quickly. Happy with price. We will see how happy I will be after the trip is complete.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Annie,
We highly appreciate your feedback and honest opinion, but we would also like to remind you that the fastest way to solve your refund, cancelation or exchange related issues is to send your travel details directly to our email add: [email protected]. Thank you for your patience and understanding.