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From the business
SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...
SKYLUX Travel Reviews Summary
SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.
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I found Skylux website to see what their advertised business class flight were like. The agent who promptly called me back was Eric. He was professional yet personable and not only answered all my questions but found a great international seat offer with WestJet based out of Calgary. I appreciate Eric and look forward to my trip.
Jason was very professional and very helpful. I appreciate his efforts to get us the right flights.
Thank you so much for the review! We are always ready to be of help to our customers.
This is our second European trip booked with in the last 2 months. She listens to what we want and gives us options. Responisve to emails and can chat through WhatsApp.
Thank you for the glowing review! We are glad that Precious was of great help.
Memphis provided us with expert information and great customer service...will refer others
Thank you so much for this review! We are honored that you consider referring other people to our site, it really means a lot to us.
Michelle was very helpful and tried very hard to make sure I was satisfied with my flight arrangements. She was also very patient with me.
Thank you so much for the kind words! We always make sure that the customers are comfortable with the process and that their needs are met. Hope to see you in the future!
Loved Sunshine my agent
She was very helpful and polite. She found me a great price!
Thank you so much for the review! It's wonderful that our agent managed to find you a great price and we hope to see you in the future.
I was originally speaking with Josh on a business class trip to Cairo, Egypt. He did a good job in securing me a trip on a flight I agreed with but later never returned my call and even after lying to me telling me that he had reserved my price, I lost it. Because he refused to call me back, I had to spend $300 more on my ticket. I called back and then spoke to Marvin who helped resolve the issue.
Thank you for contacting us.
We are sorry to hear that you had a bad experience with Josh. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 221079
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Excellent customer service through the entire experience. Saved a tremendous amount of money.
We are so glad that we were able to help you! If you ever think about booking another ticket, just give us a call.
Had to cancel a trip ( Finnair Business Class - LAX to DEL) in June last year for which an airline credit was promised instead of a refund. Sean Lidell (Skylux agent) has been giving me a run around for over a month now to book a ticket on dates that he has suggested. Worst experience - stuck only because of airline credit - will never ever use Skylux for my 3-4 trips a year (with wife) between US and India. They sell travel insurance and then find reasons why it cannot be covered by insurance - then hold the money for several months and then give a run around. He actully booked my wife's ticket by economy - while the credit was for Business Calss fare. She had to travel at that time - so she ended up taking it - she even had to pay $100 for extra bag (he clearly confirmed two bags will be allowed) - and now has refused to refund that $100 as wel. He is a CROOK - stay away from him...
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 220471
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
I'm very skeptical about these sort of "deals". But I was pleasantly surprised to find a pretty substantial saving for my business class one-way ticket. I will definitely use them again.
Thank you for being our customer and leaving us a wonderful 5-star review.
We had a very good experience with Jomarie. He was extremely prompt with his response to all our questions. And answered them efficiently
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
Dear Karena,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
I had filled out the online form without much hope that I would get any better prices than I had found looking online and at other discount sites. Olaf called me and I let him know that email or text would be better communication for me as I was at work. He was respectful and immediately sent me the information over email. There was some back and forth around different airlines and at the end he was able to get me a fantastic price on Virgin Atlantic ($1k total less than the lowest advertised price I could find for two tickets) and secure the exact seats I wanted. He was really really great to deal with, I would absolutely use the service again and have recommended SKYLUX to my family and friends already.
Dear Amanda,
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.
Our agent, Stan, was excellent. He provided me with options for our flight and worked with me to find one that works for us. Completed the purchase within 24 to 48 hours. I will use them again.
Dear Vanessa,
Thank you for being our customer and leaving us a wonderful 5-star review.
Howard is very accommodating.He sounds so trustworthy.I will always them again on my future trips
Dear Delia,
Thanks for the review! We hope to serve you again in the future.
Once you fly first class, you could never go back to Coach. That being said, these guys have found a way for me to be able to maintain my first class lifestyle on a budget.
Hi John,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Hi Mayer,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Its proper to show the full charge. Example, Ticket + price tax, +any tips before you charge my credit card. You show me a E ticket and the invoice after. I also do not appreciate you change the amount of tip that I selected. Big negative.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 217935
You have the possibility to reach us anytime emailing this ID at [email protected]
Thank you in advance.
I had never used Skylux before, and of course was skeptical. However, I hate booking international flights, oh, and try using miles and the airlines treat you like a poacher trying to get a free ride. How quickly they forget that you have been using their credit card, paying thousands of dollars and "earning" miles. So, I tried Skylux, and even though I was still unable to use miles, the fare was a decent price, and better than what the airline agent could give me. Douglas was SO patient with me while going through the process as I was typing everything into place. I'm sure he answered a few of my same questions twice, maybe three times, but I was able to complete the transaction. The trip is a few months out, but I don't foresee any issues at this time.
Dear Pamela,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for the kind words! Ensuring customer satisfaction is how we built this company and we intend for it to stay that way.