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From the business
SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...
SKYLUX Travel Reviews Summary
SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.
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Great service from rep Stanton. He was very quick in responding and finding us the deal we wanted
Stanton is awesome and we are so glad he assisted you in his best way! He will be happy to assist you once again! Please stay safe and enjoy your beaautiful days!
Sheldon has been so helpful in helping us plan our family trip to Greece and London. We have 8 in our party with half of them coming from NY and other half from Seattle and he couldn't have been more informative and patient
Wow, it sounds like you've had a great experience with Sheldon as your travel representative. Thank you for taking the time to share your positive experience.
Cody was very professional and quick to book us exactly what we needed.
We're so glad to hear that you had a positive experience with one of our agents.
Immediately responded to call. Trying to good deal. They gave some discount. I was expecting more more
Thanks for a positive review on your assistance! We are happy to be helpful as much as we can!
Nolan was very conscientious and responsive. The round trip tickets to London he found for us appear to be excellent. Good timing and a very good price.
We are glad to meet your expectations.Thank You.
Amadeo has been our travel consultant for international business class tickets for a few years now. We are very pleased with what he provides us. I would rate this company (and especially Amadeo) as A-1!
We're so glad to hear that you had a positive experience with our agents. Thank you for your review!
Shakira was immediately courteous, warm, competent and very helpful. We felt very-taken-care-of during the entire process. Even her follow-up was impressive.
Hello! Thank you so much for your review! Shakira will be very happy to receive your feedback.
Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!
Ringo was a pleasure to work with. I did alot of research on my own and we received the best from SKYLUX.
We are grateful to have Ringo in our team,thank you for such nice words.
Overall there was a lot of back and forth communication due to the ever increasing prices on business class seats to Italy. In the end, however, we were able to make a purchase on a major airline at a very good price.
Hi there,we are glad you're happy with our services.
I wanted non stop from San Diego to Munich. But it was very expensive. So we opted for San Diego
San Francisco Munich. Which was cheaper. After Amadeo had booked the flight I had second thoughts.
I called again and we changed to only non stop San Diego Munich and back. Amadeo was patient
Because I am 86 and not so good with computers.
Thank you so much for the review! We always make sure that even the most non tech-savvy people are able to book a flight ticket.
Excellent. Very responsive and patient with my changes.
We are thrilled to hear that Norman provided excellent service and made your experience a positive one.
I booked travel from the US to Denmark with max. One stop to get there. I got an itinerary with Canadian airlines at 3500$. The day after I checked what a travel with KLM would cost on the KLM web-site. A one stop travel on the same dates as what I had booked was offered at 2800$ by KLM. Needless to say I am not impressed with SkyLux.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 222527
You have the possibility to reach us anytime emailing this ID at [email protected]
Thank you in advance.
I called this agency for business class tickets which I'm interested in April. I am still undecided about my trip and still looking in to it. The agent Fonzy calls me in the middle of work day and when I say that I need to get back to him because I am at work, he in turn like a hustler tells me don't joke around with me, do you want to go or not and then he hangs up! What kind of unprofessional service is this. Anyhow I find their pricing not so competitive either as the offers are for really odd hours with bad connections and long flights but still I was going to give them a chance once I looked in to it a bit further. I am not sure if it were just him or they all are trained to be like this!
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 222525
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.
I booked an airline ticket along with the travel protection plan but found the service complicated and full of hidden fees and conditions which were not disclosed up front. I found a lower fare which better suited my travel needs and requested to cancel within 24 hours of booking but only a partial refund or convoluted credit and change fee was offered. The sales pitch is high pressure and makes everything seem easy if you pay for the additional travel insurance. But when you actually try to make a change, cancel or get a refund, that's when the full extent of barriers, fees, and poor service become apparent.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 222523
You have the possibility to reach us anytime emailing this ID at [email protected]
Thank you in advance.
We're so glad to hear that you had a positive experience with our agents.
Stan provided quick, efficient, professional service.
He found the flight I needed after I could not find it after looking at many other sights.
I would use him and Skylux travel again.
Thank you for your review! We are very glad that Stan was of great help.
Big Kudos to Memphis and his SkyLux team. He answered all my questions and helped me find the most affordable business class airfare to Europe plus assisting me in using my Amex points to pay for part pf the trip. Nice job!
Thank you for your excellent feedback!
Had to cancel due to Lack of response from the agent. Quick to compete the sale and fails to response to phone calls afterwards, and inability to receive help from any supervisor.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 221959
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so grateful for your kind words. Thanks for sharing your review with us and the community!