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From the business
SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...
SKYLUX Travel Reviews Summary
SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.
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Prompt and reliable service, good communication, a little too much selling on insurance.
The travel agent Dilara was very professional, very helpful with addressing all my concerns and questions, found me a decent deal for the business class tickets.She was very patient with guiding me through all the steps to complete purchase. It was a very pleasant experience!
I already recommended her to my friends.
Looking forward to book more trips with her and SKYLUX
We are glad that our agent Dilara was able to meet your expectations. Thank you so much for your positive feedback!
The experience was good. After it was over I logged into Qatar to do my seat selection and found that the code for the outbound flights were P, requiring me to spend an extra $210 to reserve seats. That should have been explained to me.
Dear Customer,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon. It's our goal to deliver the highest quality of service to all of our customers. In consequence, we'd love to learn more about what prompted the low star rating.
Your review is assigned a special ID: 241531
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.
Our travel agent Platt H very patiently to give us many option,he is keeping to search two days for us.Finally he got good price and fit our date flight tickets.He done very good job,We are appreciate his hard work.Thanks
Thanks for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.
It took a little bit of time but Donnie came through with a great price.
Thank you for your feedback. We are happy that Donnie is part of our team and provided you with such a good experience.
Aaron was very professional, knowledgeable, kind, patient and considerate,
We are glad that our agent Aaron was able to meet your expectations. Thank you so much for your positive feedback!
Horrible business practices at cost of customers. Stay away! You will get a run around and will hurt
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 241383
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.
Thanks so much for sharing your experience with us. We hope to see you again soon.
My agent did a great job in finding the best itinerary and price for our trip. Very nice and courteous.
We are glad to meet your expectations.Thank You.
Sold me insurance for my 86 year old husband for cancel or flight delayONLY… at costly expense NO medical and knew my husband had an illness… got it covered at less money including medical
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 241163
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.
The agent Jackson that worked with me made sure that all went well with my booking! Good Job!
We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!
Great outcome. Only difficulty was with some of the emails and messages getting thru from agent to me. Heiner was patient, professional and effective.
Thanks so much for sharing your positive experience with us! We highly appreciate your kindness and cooperation!
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Thank you for your kind words. We are grateful for your feedback.
Carlos was most helpful in finding me a good rate for a trip to Japan. He was courteous and most helpful.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback.
My inquiry on fares was handled quickly, efficiently and with a very professional demeanor. Got exactly what I needed.
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
Despite having purchased business class ticket, I am don't have free access to lounge even for 2 hours. Very dissatisfied!
Dear Customer,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon. It's our goal to deliver the highest quality of service to all of our customers. In consequence, we'd love to learn more about what prompted the low star rating.
Your review is assigned a special ID: 240515
Please email this ID at [email protected] with your booking confirmation number, and we will get in touch with you.
Thank you in advance.
I was referred to Pablo by a friend that worked with Pablo for a number of years. He was very prompt in getting back and for helping me and my friend secure our flights to Paris.
Your agent Pablo would be so pleased to hear your words of appreciation! Thank you very much!
We were excited to use this company to facilitate our travels to Europe. However, we ended up wasting an enormous amount of money and time to book our flights through agent Olaff White. Months later, when I requested that the agent, Olaff White assigns our seats he tells me that most of the flights are not business class. Why would a family of four spend over $24,000 on tickets to Europe if they were not on first class. This detrimental reliance on the misrepresentations of Olaff White are immensely troubling. BEWARE if you are booking through SKYLUX and agent Olaff White. It is cheaper and faster to book your business class tickets yourself.
I WOULD STAY FAR AWAY FROM USING THIS COMPANY!
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 239979
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.
Superb and have been telling all friends and family about how SkyLux saved the day on a flight that Air France and Delta totally wrecked. An hour and a half on the phone w Delta who was unable to resolve the matter, and 10 minutes with Mustafa whom I had never talked with before…he solved the matter.
Thank you so much for your kind words. We really appreciate you taking time out to share your experience with us, and we look forward to working with you again in the future!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks so much for purchasing with our company! We wish you a wonderful and smooth flight!