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From the business
SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...
SKYLUX Travel Reviews Summary
SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.
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Kris N. Provided a broad mix of options for us to consider for our travel. He was responsive, knowledgeable and went above and beyond to help.
Thanks so much for sharing your experience with us. We hope to see you again soon.
I requested a quote for international travel airfare via their website. In less than 5 minutes I received a telephone call from a a nice fellow named Julian. I explained that we wanted to hard back Taormina, Sicliy for a bit and within minutes he had the itinerary mapped out and submitted to us for approval. The pricing for business class was wonderful and much less than if we attempted to do it ourselves via AMEX travel or anywhere else for sure. All I can say to them is THANK YOU!
On behalf of all of us I would like to thank you for sharing this great review about our agent! We are thrilled that you enjoyed your experience.
With one quick call, we could book business class tickets on a major airline, going from NY to Heathrow. Our agent was wonderfully helpful and made working with him/them a pleasure. Sure to use them again
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
Our agent found a much cheaper flight that had a layover in Istanbul. And, Turkish Airlines included free two nights stay in Istanbul. We saved money AND extended our trip!
We're really grateful and appreciate you taking the time to share your rating with us!
Most positive. Questions answered and follow-on contact continues.
We are so glad you've been satisfied with Kristeen's services! She is awesome and we are so happy to work with her!
Mario, was as usual very helpful and kind and patient and knowledable. He fund the best tickets for me.
I always consult with SkyLux for airline tickets.
Thank you for your kind words. We are grateful for your feedback.
With prices so high these days, I was thrilled to get a price less than half of what the airlines wanted to Italy.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
This Skylux is a joke now. The people working there scam you for tips. We were seated LAX to LHR on opposite sides of the jet in business class. We reserved these seats 4 months in advance! Terrible company. I use to use them. Nope, for the 1000 you save, I'd rather book direct!
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 242431
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.
Kenyan was very helpful, patient with an electronic dunce. His service was excellent. Nice young man.
We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!
Great service by Mr Otto and very prompt response.
We are grateful to have Mr Otto in our team,thank you for such nice words.
Thank you so much for your positive feedback.
Wow, great experience with with Randy G! Last minute booking got great flights all the way to Bucharest and back home via Budapest. He made it happen and I pushed him for the best savings and he found it! Great company, will use again and of course will contact Randy direct! Excellent customer service and a joy to talk with… thanks Randy!
Thanks for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.
Skylux oversells you a batch of crap. I got sucked into a group going through them. I'd never use them again.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special id: 242071
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.
Not impressed at all so far. First agent just up and cancelled my ticket because I dared to actually ask for some real service. So that sucked.
Next guy a bit better. Overall pretty dissatisfied. Will not recommend to anyone.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 241973
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.
We recently had a very unfortunate experience with Skylux Travel that left us disappointed. We bought 3 business class tickets for overseas for my handicapped Mom, my husband and I. We asked to buy travel insurance since my Mom is in and out of the hospital. Skylux took our money and sold us travel care insurance which is wrong. Their agent never explained the difference to us when they took our money.
Unfortunately I was hospitalized so I was unable to travel. My husband could not leave me and my Mom could travel alone. We asked them for a refund but they refused.
We encountered unexpected additional fees that were not clearly disclosed during the booking process. This lack of transparency left me feeling frustrated and taken advantage of as a customer.
Additionally, the overall organization and attention to detail were lacking. There were discrepancies between the information provided on their website and what was actually offered during the booking process. This inconsistency made it difficult to trust the accuracy of the information provided by Skylux Travel.
We had high expectations for Skylux Travel based on their reputation, but unfortunately, our experience fell far below those expectations. I would caution others to carefully consider their options before booking with this company.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 241879
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.
Keep up the good job you are doing Spyke. Timely service, quick response, competitive pricing, and pleasant customer service experience made you who you are today.
Thank you so much for such a pleasant review! We wish you safe travels.
The agent was very good and explained all the options and answered all the questions
We had. He gave us instructions on messages that we would be receiving,
Thank you so much for the great review! We wish you safe travels.
Good. My questions answered by the representative promptly and completely. He found tickets at a price better than I was able to find on my own.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback.
Cody is very nice and kind person this is the second time he helped us with our tickets.
Cody is amazing! We are so lucky to have him in our team and so appreciative for his great assistance to our customers! Thank you very much for a 5 stars review!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so grateful for your kind words. Thanks for sharing your review with us and the community!