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Sixity Auto PartsReviews 843

4.5

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From the business

We help drivers find top OEM-replacement auto parts from the best brands in the world at unbeatable prices with fast and free shipping so they can repair their vehicles without breaking the bank. Launched in 2013, we developed a line of automotive replacement parts from heavy hitters like AISIN, Dayco, DENSO, NGK, Gates, Hitachi, and TYC sold on eBay, Amazon, and SixityAuto.com. Additionally, our auto parts cover all of the most popular cars from Toyota and Honda to Chevy, Dodge, and Ford. With over 400,000 parts in stock from spark plugs and headlights to belts and hoses—and even our own line of Sixity Wheel Spacers and Sixity Lift Supports—we’re at the ready to serve you.


sixityauto.com
Gold River, California, United States
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Sixity Auto Parts Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products and the reliability of service, particularly noting fast delivery and accurate order fulfillment. Many reviewers expressed satisfaction with their shopping experiences, highlighting easy checkout processes and good pricing. However, some concerns were raised regarding shipping methods and the occasional need for better support, particularly in navigating compatibility issues. Overall, the feedback reflects a strong commitment to customer satisfaction, with a solid base of repeat customers who appreciate the variety and quality of parts offered.

This summary is generated by AI, based on text from customer reviews

service
104
quality
779
This company responds to reviews on average within 10 days

Instant Feedback

7,445 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Great
December 16, 2022

Great pricing. Quick and easy. Arrived three days early. Parts worked perfectly and were an exact OEM match. Would definitely use again.

Date of experience: December 16, 2022
Virginia
1 review
0 helpful votes
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Outstanding
December 10, 2022

Thanks. I have been using Monroe products for 43 years

Date of experience: December 9, 2022
Washington
1 review
0 helpful votes
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Great parts at a reasonable cost
November 29, 2022
Updated review

Great cost for parts and fast shipping! I check here 1st because they have the best deals for name brand parts

Date of experience: November 29, 2022

Great prices
September 7, 2022
Previous review

Great prices

Date of experience: September 6, 2022
District of Columbia
1 review
0 helpful votes
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Very satisfied
November 29, 2022

Looks like a good place for auto parts so far everything works great

Date of experience: November 29, 2022
Arkansas
1 review
0 helpful votes
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Truck Sparkplugs
October 24, 2022
Updated review

Low prices and great customer service. Will buy from again

Date of experience: October 24, 2022

Site stated by signing up email would get a $5 discount...
November 23, 2022
Previous review

Site stated by signing up email would get a $5 discount but that didn't happen. Very disappointed.

Date of experience: October 24, 2022
Colorado
1 review
0 helpful votes
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Good customer service
September 2, 2022

They had good customer service, but their website charged me 5 times for for an item i still never even recieved. But their staff was vigilant on getting me my money refunded

Date of experience: August 3, 2022
Amada S. Sixity Auto Parts Rep
over a year old

We do apologize for the issue with the website. We did issue you refunds for all of the charges once this had been brought to our attention. Please contact our service center if you need further assistance.

Idaho
2 reviews
1 helpful vote
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I I ordered from four wheel parts the same day I ordered from you guys,, well four wheel parts send me the wrong item and now I won't even stand up and fix it like a company is supposed to do they won't even stand by on their own product or their own word it seems more and more companies are going that way and it's just plain sad because that's what's made them keep doing what you do and you'll do well forever truth and loyalty is where it's at now I will come to you for all my parts thank you and have a great day,, honesty is so far hard to find nowadays thank you for being that

Date of experience: July 27, 2022
Florida
1 review
0 helpful votes
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Very responsive with shipping and questions
May 28, 2022
Updated review

A+ Service and quick responses from staff members as well as shipping

Date of experience: May 27, 2022

Wouldn't let me use promo code
June 26, 2022
Previous review

Wouldn't let me use promo code

Date of experience: May 26, 2022
Arizona
1 review
0 helpful votes
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Hitachi ignition coil
April 24, 2022

Just bought a hitachi ignition coil before I placed my orders I called SixityAuto customer service to confirmed that their products are manufactured from Japan I was told that all their products are all manufactured from Japan so when I received and check the box it's a MADE IN CHINA Was disappointed that your advertising is misleading so this will be my last purchased from now on thank you!

Date of experience: March 25, 2022
Amada S. Sixity Auto Parts Rep
over a year old

We do apologize for any miscommunication. Hitachi was founded in Japan in 1910, since then, they have established a global network of manufacturing plants throughout the world, including Asia and North America.

California
1 review
2 helpful votes
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Return policy inefficient
March 24, 2022

Ordered parts online. Nice website and free shipping. Unfortunately the parts did not fit. Contacted customer service who sent a return label after advising a cost for returning items. Sent the items back per instructions and then waited, and waited and finally after 29 days from them receiving the items back (according to the Post office tracking) I called to ask what the hold was. No explanation given. Refund finally made, minus the return shipping costs after 32 days from them receiving items back. I do not feel their return policy and efficiency equals the normal return environment in today's online shopping.

Date of experience: February 22, 2022
Alabama
1 review
1 helpful vote
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Old Cars Go Away
January 27, 2022

Select anything built in the USA UK, Germany, France, Italy or Sweden, before 1960 and you get "we can't find. Etc.". What's the point of even listing them?

Date of experience: December 28, 2021
Amada S. Sixity Auto Parts Rep
over a year old

While we do have items that would fit a car from 1960, many auto parts can be very specific to year, make, model, trim package, and/or engine size. Please contact our service center for products and fitment assistance.

California
1 review
0 helpful votes
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Terrible!
January 11, 2022

Terrible! I am disappointed with my purchase!
I ordered two different O2 sensors (upstream and downstream) but I got two identical O2 sensors (upstream)! I wrote a message to support twice, but no one answered me and did not check my order. Terrible, just terrible! I lost a good amount of money

Date of experience: December 12, 2021
Amada S. Sixity Auto Parts Rep
over a year old

We do apologize for any confusion. These sensors have the same part number 234-4162 and can be used for either upstream or downstream. Should you no longer need the items, please reach out to us so that we may give you, your options to return.

Illinois
0 reviews
0 helpful votes
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Little shakeyyy?
December 31, 2021

It all depends on how fast you deliver. If delivery is within a couple days then you would get a high RATING but if I have to wait a week or so than your rating will be loooow.

Date of experience: December 1, 2021
Canada
1 review
1 helpful vote
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Great!
November 24, 2021

Good website and quick delivery. The whole order was received quickly, everything is in good quality. In the future I plan to order more. Also recommend it to all my friends

Date of experience: November 24, 2021
Florida
1 review
0 helpful votes
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I request a cancel of my order hours after placing the order. The delivery time was too long. No one replied but now you're shipping it and It's still s week out. I no longer need but now I'm going to have a wait on it too arrive, ship it back and you're charging me a return fee for an item that shouldn't have left sixty autos if there's an open line of communication. Attached is my screenshot of my communication to you with no response. Cancelations should be immediately.

+2
Date of experience: November 22, 2021
Amada S. Sixity Auto Parts Rep
over a year old

While we do apologize that we were not able to cancel the order for you, your order had been placed 11/20/2021 and your first message had been sent 11/21/2021. We do get the orders out as quickly as we can, either the same day or within 24 hours of the order being placed as we know that these parts are needed for repair. Unfortunately because of the high volume of orders we have, we are unable to guarantee a cancellation after the order has been confirmed. Once the order is received, please reach out to us and we will work with you to resolve.

Illinois
1 review
0 helpful votes
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No need
November 18, 2021

Everything is apparently in stock and free shipping

Date of experience: November 18, 2021
Tennessee
1 review
0 helpful votes
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Thanks
November 15, 2021

Awesome customer service very satisfied with the level and quality of the parts

Date of experience: November 14, 2021
Amada S. Sixity Auto Parts Rep
over a year old

Thank you fr your positive review!

California
2 reviews
0 helpful votes
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Satisfied customer.
December 13, 2021

I was not given an estimated delivery date and time.

Date of experience: November 12, 2021
Amada S. Sixity Auto Parts Rep
over a year old

We do apologize that the delivery time was not available on the site. This order was placed on 11/12 and was picked up by USPS today 11/15. You should have received a confirmation email with your tracking number but we generally allow 2-5 business days for the carrier to get that to you. This order will be coming for our Indiana warehouse, so it may take the full 5 business days.

Pennsylvania
2 reviews
0 helpful votes
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Perfect
November 5, 2021

I looked for these parts online and Sixity Auto Parts had them on stock at a good price with FREE shipping. Received a tracking number soon after my order and received it in good time.

Date of experience: November 4, 2021
Minnesota
1 review
0 helpful votes
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Found every thing I needed fast and easy, shipping was free and delivery was super fast

Date of experience: November 3, 2021