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Sittercity Reviews Summary
Sittercity has 147 customer reviews and ranks 51st in the Childcare category. Common review topics include customer service, sitter city.
Definitely a lot better than care.com! I actually found jobs on there and people actually respond.
It disturbs me to read a review about babysitting from a 12 year old that is using an internet service to find work in a strangers household. (Look below on this page) I hope that the parent went with the 12 year old or the babies were dropped off at the 12 year old house with parental supervision. However after calling and inquiring about this, apparently minors as little as 12 can use this internet service without parental supervision as long as the parent of the minor checks off a disclaimer box. I AM NOT OK WITH THIS!
Hi Sarah,
Thank you for your feedback. In order to be eligible to register as a care provider on Sittercity, you must be 18 years or older. Any member under the age requirement is not allowed on the site. For more information, please check out our Terms of Use: https://www.sittercity.com/terms
You need to be very careful with any of these types of find a sitter or nanny websites but you can find a good sitter if you contact all of their references. I found a great sitter that lives right around the corner. Sittercity really helped me out.
Hi Stacy, thanks so much for your feedback! We are happy to hear you were able to connect with a great sitter :)
The site appeared to be a great resource, I found a number of sitters that met my need. On paying for a subscription I contacted each of the listed sitters. None responded. Of the sitters that contacted me, none met my clearly stated condition (speaking a particular language). These were stale, fake listings, or sitters who did not read. This was not useful.
Hi Bryce - thank you for your feedback. We are sorry to hear that you were unable to connect with a caregiver when you used our site. Please don't hesitate to reach out should you want to try Sittercity in the future for your needs!
They could use some improvement by enhancing the ability to search more effectively. They have many filters to find the right person but no option to narrow it down to someone who has the right availability.
Hi Militia, thank you for your feedback! We have improved our Availability Calendar so that it's easier for families to find someone for the day and time they need care. We hope you enjoy our new features!
Hi Jackie - Thanks so much for sharing your review. We're happy to hear that you enjoyed your time using Sittercity!