Sittercity's POLICY is to NEVER OFFER REFUNDS for ANY REASON. I have it i writing from their"customer service department".
I Filed a complaint with 2 BBB's(my state and theirs - Chicago, IL) and the Federal Trade Commission(FEDERAL!). See BELOW for complaint info! EVERYONE WHO'S BEEN VICTIMIZED MUST DO IT! USE YOUR VOICE! STAND UP TO FRAUDS! DON'T LET THEM GET AWAY WITH IT ANYMORE! If not for you, for the next unsuspecting consumer. PLEASE!
**The FTC encourages consumers to file a complaint whenever they have been the victim of fraud, identity theft, or other unfair or deceptive business practices. They can do it online, or by calling the FTC's Consumer Response Center at 1-877-FTC-HELP(*******357). To report fraud, identity theft, or an unfair business practice, visit ftc.gov/complaint, click on the FTC Complaint Assistant icon, and answer the questions.
**BBB, Chicago IL
Address: 330 N Wabash Ave #3120, Chicago, IL *******
Phone:*******500
Also complain to the BBB in your state
**To File a Complaint, Contact the Consumer Fraud Unit(Chicago, IL) by Telephone: To file a complaint with the Consumer Fraud Unit, call*******700 during regular business hours from 8:30 a.m. 4:00 p.m., Monday through Friday.
https://www.chicago.gov/city/en/depts/bacp/provdrs/consumer/svcs/consumer_fraud_complaint.html
Good luck and sorry for your loss$$
The site appeared to be a great resource,
Hi Serge, thank you for taking the time to leave your feedback! We are happy to see you are enjoying Sittercity!
Hi there, thank you for addressing your concerns. As we previously mentioned, all of our Premium Membership plans are subscription based, which is stated on the plan selection page, purchase page, on your receipt, and in our Terms of Use. Members can cancel their subscriptions at any time. If you have specific questions regarding your account, please contact us at [email protected] Thank you.