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SiteGround

3.4

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SiteGround Reviews Summary

SiteGround has a rating of 3.4 stars from 561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SiteGround most frequently mention customer service, support team and response time. SiteGround ranks 11th among Web Hosting sites.

service
128
value
120
shipping
17
returns
23
quality
112

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Canada
1 review
0 helpful votes
Follow Marko K.
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I took advantage of their promotion and got a very affordable hosting deal. I'm very happy with the loading speed of our site, and when thinks get stuck, their support is ready to take their time to make sure the problem is fixed.

Date of experience: January 2, 2021
Texas
1 review
0 helpful votes
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I needed some help with siteground hosting services, so I could upgrade. Pavlov answered all of my many questions easily, communicated clearly, understood what I asked and responded with relevant answers. These can be rare qualities in IT support these days. Good support that's available instantly on chat is definitely worth seeking out.

Date of experience: December 31, 2020
Australia
1 review
0 helpful votes
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This host provides everything you need, minimises the need for plugins (=faster loading) and their customer service is superb.

Date of experience: December 29, 2020
Israel
1 review
0 helpful votes
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Great service as usual
December 29, 2020

The operators are always professionals, know the material and only a minute waiting time! Recommended

Date of experience: December 28, 2020
Florida
1 review
0 helpful votes
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Excellent Support
December 25, 2020

Eliza was able to help me out in a timely manner in troubleshooting, diagnosing, and providing me with a resolution. Will continue to be a satisfied SiteGround client.

Date of experience: December 23, 2020
California
1 review
0 helpful votes
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I have 3 hosting plan on SiteGround, and encountered some technical problems related to domains, each time I need a help, the livechat responses very fast and the operators are very professional and friendly, I am 100% satisfied to had chosen SiteGround.

Date of experience: December 23, 2020
California
1 review
0 helpful votes
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Always Spot-On
December 23, 2020

I rarely have to contact support but when I do, it's always quick and easy via chat. I love SiteGround.

Date of experience: December 22, 2020
California
3 reviews
0 helpful votes
Follow Caitriona R.
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Thanks for your help. It's always good to know you guys are there. Siteground's customer support is one of the reasons we moved our hosting over to you.

Date of experience: December 22, 2020
India
1 review
0 helpful votes
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Good assistance
December 22, 2020

The assistance person is very helpful and did her best to resolve the issue we faced. I am thankful to the siteground team for helping me

Date of experience: December 22, 2020
Missouri
1 review
0 helpful votes
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Great support
December 20, 2020

I had to talk over a site from another and seemed to have some issues, mostly because I didn't understand since this was my first time with SiteGround. Within about 30 minutes (two different chat sessions) everything was resolved.

Date of experience: December 19, 2020
Turkiye
1 review
0 helpful votes
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The customer support person was very supportive and knowledgeable, and I thank him for his advice. Keep up the good work.

Date of experience: December 18, 2020
Saudi Arabia
2 reviews
0 helpful votes
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Excellent company
December 18, 2020

Excellent company, fast, strong template and also excellent support Thank you sincerely. Excellent support

Date of experience: December 17, 2020
Australia
1 review
0 helpful votes
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Amazing customer support
December 15, 2020

I have been using siteground for 6 years and never had an issue with customer support. They are super knowledgeable and assisted me every time under an hour.

I highly recommend them.

Date of experience: December 14, 2020
Switzerland
1 review
0 helpful votes
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Great Customer Service
December 13, 2020

I did a renewal for 2 years and didn't know that it was already renewed automatically for an other year. So I contacted the Customer Service asking for the cancellation of this one year renewal. They satisfied my request in just a couple of minutes.

Date of experience: December 12, 2020
Italy
1 review
0 helpful votes
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Ringrazio i due operatori che ho contattato in chat, in due giorni diversi, Pavel e Stoyko, gentili e molto efficienti, in pochi minuti ho risolto il problema di pagamento con carta, complimenti a Sitegroud per il suo staf.
Damiano.

Date of experience: December 12, 2020
India
1 review
0 helpful votes
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Customer Service
December 12, 2020

Siteground has best in class customer service and impeccable user experience. Love it. I hope it remains the same, if not get better. :)

Date of experience: December 11, 2020
Kentucky
1 review
0 helpful votes
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Great Customer Service
December 10, 2020

I had an issue with one of my sites at 9:30pm EST and so I got on with chat... they fixed the problem in 10 minutes. AWESOME!

Date of experience: December 9, 2020
Washington
1 review
0 helpful votes
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Easy to follow steps.
December 10, 2020

The tech support here is great. Quick to respond and they always get to the root of the problem. I get easy to follow steps from them whenever I get stuck. 2 years in and the experience is consistent every time.

Date of experience: December 9, 2020
Qatar
1 review
0 helpful votes
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Excellence in Support
December 10, 2020

The support that I received is excellent and it ensured smooth functioning of our site. Thank you very much for the timely and appropriate support.

Date of experience: December 9, 2020
Italy
1 review
0 helpful votes
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Semplicemente fantastici
December 9, 2020

Assistenza rapidissima, impeccabile, e in italiano, a scanso di fraintedimenti.
Non li cambierei per nulla al mondo, sto spostando qui tutti i miei siti

Date of experience: December 9, 2020

From the business

Our web hosting services are crafted for top speed, unmatched security, 24/7 fast and expert support. Trusted by more than 1 Million domains!


siteground.com
Founded in 2004
Washington, DC, United States
+37
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