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SiteGround

3.4

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SiteGround Reviews Summary

SiteGround has a rating of 3.4 stars from 561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SiteGround most frequently mention customer service, support team and response time. SiteGround ranks 11th among Web Hosting sites.

service
128
value
120
shipping
17
returns
23
quality
112

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Canada
1 review
0 helpful votes
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Email issue
December 8, 2020

Handled expertly. Cant say exactly what the issue was, took maybe an hour or so. Then there was an issue with billing. All was managed successfully.

Date of experience: December 7, 2020
Ireland
1 review
12 helpful votes
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As a wordpress developer, I have used and interacted with many other hosting companies and none come even close to Siteground. Their prices included everything that I consider essential for any website these days. Others will constantly add on extra costs for SSL, backups etc so your 'cheap hosting' suddenly is pretty expensive.
I recommend Siteground to all my clients too as it is what I use and just love it. Another thing, their support. Their support will always respond in a way that assumes you don't know or are not technical. I love this! This is why I know it is the best solution for my clients who are small business people and not techie. Siteground supports that so I really trust them if I am not there to help.
Thanks!

Date of experience: December 7, 2020
Texas
1 review
0 helpful votes
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Migration
December 6, 2020

Martin was excellent. He went above and beyond, helping me migrate my current website. Thank you so much for your help Martin

Date of experience: December 4, 2020
Italy
1 review
0 helpful votes
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L'operatrice è stata semplicemente fantastica. Di questi tempi la professionalità unita alla gentilezza, come quelle della vostra operatrice, sono fondamentali. Complimenti. E GRAZIE:

Date of experience: December 4, 2020
Bahamas
1 review
0 helpful votes
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Excellent Eservice
December 4, 2020

I was seeking information on the removal of my website from my present hosing provider and I was very happy with the manner which Alexander assisted me... before my internet service went down and we could not have finished our conversation... I am very happy how Siteground dealt with my matter of requests...

Date of experience: December 4, 2020
Canada
1 review
0 helpful votes
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Dimitar runs in God mode
December 4, 2020

He was able to fix my issue almost right away. He has a great understanding of the tools and how the site was implemented. He was very very helpful and knowledgeable!

Date of experience: December 3, 2020
GB
1 review
0 helpful votes
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Great service
December 2, 2020

Great support with fast and honest replies. The nice guy had an answer for all my questions very quickly.

Date of experience: December 2, 2020
GB
1 review
0 helpful votes
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Grate service
December 1, 2020

Clear precise professional advice - they gave some advise of transferring my domain i was not clear about the process. These guys just made the whole process so simple and clear for me what more could you ask for. Brilliant
Hanso

Date of experience: December 1, 2020
Oklahoma
1 review
0 helpful votes
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Stefan is AWESOME!
December 2, 2020

I always appreciate the quick and efficient service and support. Stefan is always a pleasure to work with and makes me feel like I can handle any issues that come up. Thank you Stefan!

Date of experience: November 30, 2020
Spain
1 review
0 helpful votes
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He estado mucho tiempo con ellos y la verdad, la atención al cliente siempre ha sido perfecta, Silvia, Andon, Veronika... entre otros del equipo de Siteground tanto de administración como soporte, siempre me han atendido a la perfección. Nunca he tenido problemas con ellos. Y para aquellos que dicen que usan tácticas fraudulentas de cobros... nada de nada, si la oferta es de un año, es un año, lo pone bien claro cuando seleccionas un plan. Si quieres empezar con una web es un buen sitio, puedes seleccionar un plan StarUp para empezar y luego ir a ampliarlo si lo necesitas. Es evidente que con un plan básico, el soporte no será tan inmediato como en planes superiores (cosa que está bien explicado) pero no tendrás ningún problema con ellos.

Date of experience: November 28, 2020
Australia
1 review
0 helpful votes
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The customer care at SiteGround is really wonderful. They never try to push sales on you, they are there to help you and they do it with abolute care and patience. Today I set up my new website and Toni helped me. She was genuinely wonderful and stayed with me helping me every step of the way. Doing anything tech can be a bit daunting for people who are not great at internet tech, but Toni made everything so easy for me. I am so appreciative and this is why I wanted to leave a stunning review.

Date of experience: November 25, 2020
Fiji
1 review
0 helpful votes
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Stefan is amazing!
November 26, 2020

Thank you to Stefan who made me feel like an expert, who has no technology experience, but made it really easy fo me to achieve my goal. Thumbs up for his super support!

Date of experience: November 25, 2020
Texas
1 review
11 helpful votes
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Wonderful Support!
November 25, 2020

Knowledgeable and fast support!
I build a website by myself on WordPress, so I have questions every week about something. Or I need help with something. They are kind and very patient with me. In my opinion, Siteground has the best support team. I use to have in past Godaddy and HostGator. I can't even compare.
Also, Siteground provides an SSL certificate at no extra charge that is included in each plan. I love their service!

Date of experience: November 24, 2020
Germany
1 review
0 helpful votes
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Billing
November 24, 2020

Kristian Was incredibly helpful, friendly, polite and kind... I wish i could say more... well Site Ground is lucky to have him working in their team.

Date of experience: November 23, 2020
Israel
1 review
0 helpful votes
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Rapid and kind service!
November 23, 2020

Representative has connected within less than a minuet.
Service was kind and helpful, as always.
Thank you!

Date of experience: November 22, 2020
Australia
2 reviews
0 helpful votes
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Always helpful
November 21, 2020

In the last few years Siteground have really picked up their game. They are fast, easy to use, helpful etc. They aren't the cheapest (after the first 12 months) but if you've been with a crappy service provider before you'll understand that the pain of dealing with sub standard customer service and technical support is just not worth paying a few dollars less each month.

Date of experience: November 21, 2020
Pennsylvania
1 review
0 helpful votes
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Great Service
November 21, 2020

Great and fast service if there is a problem - which there seldom is. I use SiteGround mainly for email - several accounts, and their service is flawless.

Date of experience: November 20, 2020
Ecuador
1 review
0 helpful votes
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Excelente anfitriona tan querida, maneja mucha paciencia impecable en su trabajo, muchas gracias supero mis expectativas, contraten mas gente como ella.

Date of experience: November 17, 2020
California
1 review
0 helpful votes
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Excellent Support
November 18, 2020

I received excellent support on how to get started with using Site Ground and the help was to the point. I'm glad I swiched from Bluehost to Site Ground. I look forward to a great business relationship with them in the future.

Date of experience: November 17, 2020
Texas
1 review
0 helpful votes
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Connected on a chat session regarding authentication issues with my email account. The agent was very present, professional, and knowledgeable. After working thru the identification of the root problem he made a suggestion which I tried and it corrected the issue on the first call. Great Job!

Date of experience: November 17, 2020

From the business

Our web hosting services are crafted for top speed, unmatched security, 24/7 fast and expert support. Trusted by more than 1 Million domains!


siteground.com
Founded in 2004
Washington, DC, United States
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