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SiteGround has a rating of 3.4 stars from 561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SiteGround most frequently mention customer service, support team and response time. SiteGround ranks 11th among Web Hosting sites.
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Anita did a spectacular Job in fixing the fact that one of my websites was redirecting to a different one of my websites, she fixed it in minutes. GENIUS! Im not worried any more
Eliyan is a fantastic man, he has a good smile and he helped me to solve a complex problem within few minutes.
Atanas went through several steps with me and with the help of Technical Support, they fixed my problem instantly!
Consistently, these guys offer helpful and prompt customer service. Over the last several years, working with SiteGround has always been a breath of fresh air. Their willingness to access and make changes to my CPanel and other backend tools allows them to do what other hosting sites can't.
Thanks.
Hi,
I would like to just mention that these guys have an impressive customer service along with a great platform, kudos!
Even when the heat is on from a client, the Customer support at SiteGround is an enjoyable experience. They know what to do. And if they don't, they immediately escalate and get a solution in the works immediately. Best support in the business.
Vladamir was quick to respond and told me what I needed to do to solve my challenge. He then hung around to make sure I was successful. Too many help desks practice hit-and-run tactics, which makes me appreciate Vladamir's approach that much more.
Site Ground's customer service is fast, knowledgeable, and goes the extra mile to answer questions and offer solutions.
Was helped by Peter G today and he was so very helpful. He helped solve an issue for me that was completely my fault. Despite the fact that my mistakes were self-inflicted and that I made those mistakes in order to avoid paying the higher price - he did not make me feel like an idiot. He quickly fixed my issue so that I could go ahead and renew for 36 months.
Why did I decide to renew Siteground despite the increased cost? I have been with Siteground for two years now. In that time I have not had any issues with them or their service. After carefully looking over all of the options available and considering all factors, including reliability, ease of use, customer service, features, etc... Siteground is one of the best hosting services I have ever had. It sucks to have to shell out a lump sum for a new or fairly new business but it's so important to remember that you get what you pay for. And if you consider Siteground's track record, that still comes at a reduced cost when comparing all factors against other hosting companies. Honestly, if you're serious about your business, I highly recommend Siteground. I won't think twice when having to renew again three years from now.
Se l'acquisto del domino è avvenuto qualche attimo prima bisogna attendere qualche minuto o addirittura ore prima che si connetta al nameservers, dopodichè sarà possibile aggiungere il certificato SSL al tuo sito
Today i had a difficult problem with some DNS settings for sub-domains. The chat support was very good and after 15 min all the questions are solved.
Professional service.
I have just spent the last hour discussing my company's needs with Aleksander from Site Grounds sales team. And I have never been more impressed by a service and the knowledge of a sales rep. Not only is the hosting an upgrade in every way from what we are using currently I was able to discuss the tech to a level normally reserved for the highest tier of tech support. For anyone looking for a top level wordpress host I can not recommend this service enough. Fast, secure, easily accessible, great support, and specialized in Wordpress not sure what more anyone could want.
I spoke with EKaterina S and she was very helpful. She was willing to go above and beyond and help me restore my site from a previous back up but I didn't feel like I had the ability to do that since I am not savvy with technical website stuff but she did a great job in trying her best to assist me. She gave me the info I think I will need to fix the issue. I need a developer and she also gave me a link. She was very helpful, understanding and nice and I appreciated her professionalism. Thank you!
I've hosted my domains on SiteGround for years now, because they've always patiently helped me with technical support till matters were solved. Their uptime has been excellent.
I needed an answer to a minor question and got a real quick answer, which while minor was really important for me to know.
The siteground support team is very cooperative and supportive. I appreciate their support team for their quick response.
They try to teach and help at the same time. Guided me through a subdomain setup because I had forgotten.
After 4-plus years with Siteground, our experience as a company has been very positive. Exceptionally so. And here's the short list:
1) Chat response after my initial query was no more than 1-min: 30-sec [that was the longest "wait"].
2) Early on, had gremlins on our site after coordinating content for legal and compliance reasons with third parties. Once again to chat response/service where I typed in the issues. The Siteground tech helped two ways: one, by making changes on their end and two, by walking through steps we needed to do on our end.
3) Their explanations are easy to understand for mortals like me. I don't work in HTML.
I haven't been disappointed with their services. And I suspect it'll remain that way...
Thank God Yordan was there when I needed help with a particularly picky DNS issue. He tackled it with clarity, wasn't afraid of taking it slow, and displayed the patience of a saint. Thanks for being there. Couldn't have done it without you.
I expect and always receive fast support and a solution
That is why so many others highly recommend Siteground hosting
Thank you
Answer: There are certainly many other hosting companies out there, some of which appear cheaper, but there is a difference between low cost and good value. I have not found a hosting company that is better than sitegound
Answer: Legit and very good (and only getting better). I've been with quite a few other hosting companies and each time it's been a nightmare. Siteground saved my sanity.
Answer: The fact they are upfront with their prices, no hidden costs. Really easy to use control panel and excellent support 24/7.
Our web hosting services are crafted for top speed, unmatched security, 24/7 fast and expert support. Trusted by more than 1 Million domains!

