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SistaLook has 53 customer reviews and ranks 1952nd in the Women's Clothing category. Common review topics include not order, this company, 15% refund.
Waited months for order then they refused refund. Went to paypal and was given runaround. BEWARE!
I order online all the time. I will NEVER order from Sistadress again. I wish I had checked this site out first. I purposely ordered two sizes larger than what I needed and the dress barely fit. It was cheaply made and looked NOTHING like the picture. It wasn't even worth returning. I threw it in the garbage... what a ripoff... lesson learned.
Ok so i ordered 7 outfits on April 15,2020 I didn't receive until June 18,2020. Then when I do Finally get my items 3 outfits are missing! I've sent multiple emails about my missing item. Got nothing, no response or anything, but when I wrote them and said I needed a refund they got on they Shid BUT still left out my 3 outfits. I still haven't received an email back or a refund. I wouldn't shop here ever again and I WOULD NOT RECOMMEND them to ANYONE! HORRIBLE SERVICE, HORRIBLE COMMUNICATION!
I ordered 3 dresses different color. After about a month I complained because I hadn't received my order. After I complained they did a two day shipping and sent 1 dress. I disputed the transaction on paypal. After that seller of me partial refund on an $80.97 order. The one dress they did send looked nothing like the pic it was see through and it was too small with no tag for the size. I feel they are a scam
Don't order from this site I ordered 1 outfit on may 5th still haven't received it I emailed them over 5 times asking for a refund an they just keep telling me my package is on its way... after reading these reviews I'm sick to my stomach because I knew after 3 weeks that it was a scam an that they took my money an didn't send a package now I gotta call my bank an see if it's to late to dispute this transaction
I placed an order April 19th for $76.54USA. No order has been delivered as of 6/4/2020. I reached out advising I will be contacting my bank for fraud/misrepresentation. #1- I do not allow international purchase's on my debit card now it gave an alert stating international purchase not processed but some how these MF made the transaction go thru PAYPAL (which I do not have an account w/ PP) but I figured since it went thru it will be fine! WRONG now almost 2 months passed & still no order. They even gave me a fake tracking number that states not yet in system but yet it supposed to have shipped May 12th & I got an email of this. NOW a month after the email confirmation still NO ORDER that I paid for in full. They sent a response that due to Covid19 it's been delayed. Not sure why I didn't see this review the day I placed my order with these crooks because I saw NO RED FLAGS til right NOW! Sistalook same as SistaDress! They will steal your money & lord knows what else with your bank #/info. DO NOT ORDER FROM THESE SCAM ARTIST IN SHANGHAI
I placed an order for 3 tied dyed dresses. It took almost 2 months to get. I ordered 2 sizes larger to make sure it was roomy for summer. Material has a very bad odor and runs very small. I contacted them to return it and they only offered me 15% and told me to give them away as sending them to Shanghai would be expensive. I lost $85. Their ads are all over Facebook so I told every comment they are in Shanghai and I lost $85. They removed my over 200 comments and blocked me from being able to comment. This company is out to steal money for a cheap product with weird material that really stinks. Buyer beware! I will keep reporting them everywhere I can to prevent others from losing their money!
It will be a month and the contact is not good called usps with order tracking numbers there was no trace
I ordered with hopes of supporting a small local business, was I wrong!
I placed the order May 8th, still waiting for a tracking number it's May 26th.
My inquiries response was in Mandarin, why would the Warehouse assume I can speak a foreign. Language?
I'll take the blame for the lack of due diligence prior to ordering.
Please don't waste your time nor money.
BUYER BEWARE
Here is a picture of what I ordered and what I received. Alarm bells went off when my PayPal charge came through in Chinese characters. I should have known better, but I gave them the benefit of the doubt. The item I received looks nothing like the photos. A different dress was likely used in the photos and/or Photoshop. The dress is an awful Polyester fabric similar to a cheap Halloween costume and feels like a plastic garbage bag. There are not even any brand name labels inside the dress. The fit runs small and is extremely unflattering. When I asked for a refund, I was basically told I was SOL. They stated I can return the item to their warehouse in China at exorbitant shipping costs. When I declined, they offered me a 15% refund and a coupon. 15% is insulting and I don't want more of their cheap crap. I seriously would not even donate this dress.
DO NOT ORDER FROM THIS COMPANY. The ITEMS ARE NOT LIKE THEY ARE PICTURED. It is also HARD to make a return.
Not even sure what material this is. It's horrid. It's stiff and shiny and oh god, it's so awful.
The stiching and seams are disturbing.
Helen Keller must be the lead sewer.
Do not believe the USA crap on the website. The label is in Chinese
I ordered an extra large. The outfits were cotton and they sent polyester hideous 4x outfit to me.
Never ever ever buy from this company! First of all, it took my dress a long time to get to me, and when it did, not only was it the wrong color, it was coming apart at the seams. When I reached out to them, I got a decent response, apologies for the mistake with promises to make it right. They just wanted pictures which I sent. That was last week... still haven't heard from them. I'm so glad I only ordered 1 outfit. I was planning on ordering more. They won't get a red coin from me again!
Scam company they will take your money and won't ship what you pay for. Extremely disappointed. I'm now trying to dispute with PayPal
This company sistalook aka sistadress is very unprofessional and refusing to give me a full refund of the items purchased. Its the incorrect size and I emailed them 3 times. At first I was willing to exchange for the right size but the 3rd email I had to send i stated I wanted a refund. They tell me to keep 1 of the outfits and give the other to a friend as a gift and they will give me 20% off my next purchase. That to ship it back will cost me more than what I paid for the item. Instead of making sure the customer is happy they have made this a difficult process. I will never do business with sistalook aka sistadress again. I have told then several times I want a refund and even sent a screenshot to them of their return policy no where it states a 20% refund. Not only that they do not want to give me the address to send the items back to them. DO NOT DO BUSINESS WITH THEM. THEY ARE NOT IN US AND WILL MESS YOU OUT YOUR MONEY.
I was getting ready to put in my cc info and decided to check the reviews first. OMG! I'm glad I checked the reviews everyone is saying SistaLook is a fraud. No Thank you then, I don't have money too just give away. Bye
Do not PURCHASE ANYTHING FROM SISTALOOK, SISTA FASHION, SISTA NOBODY! GOT RIPPED OFF FOR MY MONEY. NO CONTACT INFO. STILL WAITING TO HEAR BACK FROM THEM NOW. ITS BEEN OVER A MONTH SINCE MY PURCHASE. DONT KNOW IF ITS BEEN SENT OUT OR JUST TOOK MY MONEY WIT NO INTENTIONS TO SEND OUT. FEELS AND ACTIN VERY FRAUDULENTLY. DO NOT SPEND YOUR MONEY WITHOUT DOIN RESEARCH FIRST!
There is no contact information and they never sent my package out. I called the post office and the post office stated there was never an item sent. They will steal your money
I purchased a dress that took 3wks to receive, for the dress to be the wrong item. I sent the dress back to the address on the package and paid for tracking. I didn't hear anything from the company for a few day's so I called for them to tell me that I sent the pkg to the wrong address and they didn't know anything about the address on the pkg. I did some tracking myself and the pkg was delivered to a community center in South ELMonte, CA *******, I have been emailing the company every other day for follow up and they keep saying give it time. The only other option they offered was to give me 20% of my purchase was like $6.00 I paid more then that to send the wrong cheap item back that was a few months back and still today nothing.