Sirius XMReviews 121

Not only did it constantly Acquire signal but when I tried to cancel the Indian Rep (Seems to be only ones who answer) tried to beg and plea for us to stay offering it for 0.99 a month. Are you that desperate for customers? Then when we canceled he told us we owe $8.00. When asked how we owe this money he said "Not all of it went through on previous month" Not all of it? You charge my bank so how could you take a partial. My bank says other wise. Granted not that much money so Im not that bother but just the moral factor alone that you made it up and it makes no sense to charge someone for leaving. This company has had law suit after lawsuit for releasing costumers information as well as fraud. Makes sense now. Avoid them all together.

Always charge more than price agreed upon. Always offered me a reduced price to avoid cancellation or new reduced subscription price being offered, but, check my account and always more than was agreed upon. I am done with this company. Can't trust them anymore.

I decided to cancel my membership and even after it's cancelled, I still get "courtesy" calls explaining what their new deals are. Not only that, but when you tell someone you're not interested because you've canceled, they keep talking over you to get their point across. This is why telemarketers in general get cussed out on a daily basis because you won't take no for an answer. Stop calling people who no longer receive your services!

3 months trial with new vehicle. Way too many Emails and phone calls. I finally answered a call and when I said that I don't want to extend my service, I was hung up on.

If I want to cancel my subscription. I should be able to do it at anytime of the day or at night or at 5:30 in the morning! Not during some open hours!

Talking to Sirius xm, 1st they won't honor the Samsung agreement, they want a physical letter, even if you use the link at Samsung. 2nd the Sirius xm rep would not stop talking even after I said good by 3 times.
That's just plan rude, they must be paid by every word they say!

The On-Line product, clearly cobbled together by dim chimps. Need to reboot frequently. Constant messages: "Trying To Connect". Impossible to simply have music in the background.

Hundreds of channels with loud, discordant noises for children. Classical choices limited to their entire collection of 100 CDs. Half of the CDs are 20th century sonatas for trash can lids and stepped-on $#*!cats.

They should pay subscribers for victimizing them.

I would give them zero stars if I could. We have 5 vehicles with Satellite so you would think they might be a bit more motivated to service a client. Our Jeep satellite quit working, but would get spotty. Then I got it working if I clicked on Connect to Internet. Called SXM at least 6 times but every time I called, their Canadian call centre automatically transferred me to their USA call center because we have a USA phone when traveling. USA call center cannot help Canadians and cannot transfer callers back to the Canadian call center. They keep promising a call from a tech within 24 hours. Never got a call. Finally a USA Mgr was able to connect me to a Canadian tech who couldn't get it working right but had me reboot the system so now it doesn't even work on Wifi either. As of ytdy, they promised to call me back within 5 days. Meanwhile, tried using their text service dept for help, but they were useless and could not even carry on a conversation - it appears that they cannot read what is written to them. If there was any other option, I would change providers in an instant. I'm not sure why cell providers do not expand their services to include satellite radio because if they did, Sirius would be out of business within weeks.

I've been dealing with SiriusXM since I purchased a vehicle several weeks ago. I never subscribed or did a trial, they've called me several times on the phone and every time they did I asked NOT TO BE CONTACTED AGAIN! I'd block the number and they'd call from a different one. The junk mail never stops! I decided to Google and found out I am not the only one with the same issue, the BBB has over a thousand negative reviews from people experiencing the same harassment!

Its a trap they Sirius say its free but they want you to give them a credit card or a debit card so that way when you forget to cancel there still getting your money. I think if they say free then it should be no strings attached. So don't fall for free quote unquote.

I got Sirius XM as part of a new car purchase. It "expired" after about 6 months and they called to offer an extension for a few months at $2/month. After the $2 extension expired, I assumed it had expired as they indicated it would but now I find they've been charging me $30/month since the inexpensive extension expired.

I canceled this morning. As others have mentioned, the process takes a while (I used the chat service) but it went reasonably well and can't complain (much) other than I feel like I should be able to cancel service without having to spend 45 minutes chatting online to do so.

I recommend proactively canceling service if you don't use the "free" trial service that comes with the car.

They keep charging my card after I have called to cancel. Every year they keep charging and still claim they have no record of my calling to cancel. I will cancel the credit card before I allow another charge. These people are scammer scum.

It takes forever for them to understand what "cancel my membership" means. After I actually got them to cancel after an hour of me telling them to cancel it, they "canceled it" a month later they charged my card again and wouldn't stop harassing me till the charge went through though I explained I already canceled the membership. I recommend getting Spotify premium, it's 100 times better than XM, can hook up to blue tooth, has a ton of playlist and podcast to choose from, and you don't have to argue with someone when you want to cancel.

The photos are from the second time I tried to cancel. I tried to cancel three times.

Need more of our music stations. Too many rock and country music stations! Can we get more brown people music stations.

I had Sirii xm for years on 3 autos. Every year a new hassle. They should fire some of these unprofessional telemarketers that keep calling weeks after I cancelled and maybe they could afford to lower their prices.

Sirius XM does not care for their employees. My fiancé worked with Sirius xm for over a year. She had 1 bad call and they fired her. 1 bad call and they don't consider she works for a living to survive, SiriusXM doesn't consider the reality that their employees work so they can afford to live. I canceled SiriusXM and from now on everyone I know is going to know how bad they are. I will never recommend SiriusXM to anyone. In fact I will talk bad about SiriusXM to everyone and I will tell them how bad my experience was. The only reason I even considered having it was because my fiancé worked there. I ended my subscription and I won't subscribe ever again.

I moved to the Philippines. They block my access to SiriusXM including the ability to Cancel the account. So I cant listem but they keep charging me. This is criminal.