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Simple.biz

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Simple.biz Reviews Summary

Simple.biz has a rating of 4.9 stars from 2,357 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Simple.biz most frequently mention great job, timely manner and project manager. Simple.biz ranks 2nd among Website Design sites.

quality
106
This company responds to reviews on average within 2 days

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Ohio
1 review
0 helpful votes
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Responsiveness
December 30, 2022

I was pleased that Dillon was timely in his responses and help to posting things as quickly as possible. No fuss.

Date of experience: December 30, 2022
North Carolina
1 review
0 helpful votes
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Lane calls when issues need to be resolved or clarified, and will take care of whatever the issue is over the phone.

Date of experience: December 29, 2022
North Carolina
1 review
0 helpful votes
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I feel that Lane is a good communicator. I can reach out to him by email and quickly get a response. If he needs clarification, he will take the time to arrange a phone call. I appreciate that kind of service. Many companies fail to see the value of a quick call and force their customers to communicate by email or chat. This can be frustrating and time-consuming.

Date of experience: December 29, 2022
North Carolina
1 review
0 helpful votes
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Pleased with website
December 28, 2022

My website is up and running. Andrew and company treats me all right.

Date of experience: December 28, 2022
North Carolina
1 review
0 helpful votes
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Good Customer Service
December 27, 2022

Andrew is a very good rep, 5 stars for customer service. Going to see how the SEO results turnout.

Date of experience: December 27, 2022
North Carolina
1 review
0 helpful votes
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Their work is very beautiful
December 23, 2022

We like the setup and the creation of the website, the pictures used and everything else is very beautiful.

Date of experience: December 23, 2022
Texas
2 reviews
0 helpful votes
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Amazing Job Randy & Simple Biz
December 22, 2022

Man you blew me away! Boy Randy you rock! I'm absolutely ecstatic! Thanks so much. Randy you are the Man the Web Master the IT guru! Maybe I will be saved! Thanks

Date of experience: December 22, 2022
North Carolina
1 review
0 helpful votes
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Sterling was very helpful
December 21, 2022
Updated review

Sterling was very helpful. He addressed the issues I had and the tasks I needed to be completed. It's all done and looks great!

Date of experience: December 21, 2022

Excellent Service
November 21, 2022
Previous review

Excellent customer service. Andrew is very helpful.

Date of experience: November 21, 2022
North Carolina
1 review
0 helpful votes
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Lane is willing to spend time with me going over edits and addressing my concerns. He offers great suggestions over the phone which saves us both time.

Date of experience: December 20, 2022
North Carolina
1 review
0 helpful votes
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My website is their best interest
December 20, 2022

Because they listen to me and give me suggestions that are best suited for my website and business.

Date of experience: December 20, 2022
North Carolina
1 review
0 helpful votes
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Very personable and helpful!
December 19, 2022

Ian is very personable and very helpful in helping me to build our website. He is enjoyable to talk to and makes me feel more comfortable with aspects of getting the website built.

Date of experience: December 19, 2022
North Carolina
1 review
0 helpful votes
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Lane is very receptive to all the changes I talk about. He is very willing to help and get the changes done as soon as possible.

Date of experience: December 19, 2022
North Carolina
1 review
0 helpful votes
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Town of Kingsford Heights
December 16, 2022

Dillon has been very helpful and professional helping us build this site. Still a long way to go but he is quick to add what we send.

Date of experience: December 16, 2022
North Carolina
1 review
0 helpful votes
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Sterling is very informative
December 16, 2022

Sterling gets things done in a timely manner and is very informative. This is important to me. I have had no issues contacting Sterling and he always lets me know what's going on.

Date of experience: December 16, 2022
North Carolina
1 review
0 helpful votes
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Their willingness to understand my business and translate it into the website is great.

Date of experience: December 15, 2022
New York
2 reviews
0 helpful votes
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Lane is very responsive and answers all of my questions when help is needed. He is knowledgeable and speaks clearly, which makes the process easier.

Date of experience: December 15, 2022
Florida
1 review
0 helpful votes
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I love how he took my feedback and met my studios needs. They fully exceeded my expectations. Also, the functionality of my website that I wanted was done perfectly.

Date of experience: December 15, 2022
Florida
1 review
0 helpful votes
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Damian fixed our issue promptly
December 15, 2022

We were having trouble setting up google workspace. He offered to get onto google meet to help resolve a verification issue. After a couple of minutes he had it figured out and we are now verified.

Date of experience: December 15, 2022
North Carolina
1 review
0 helpful votes
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Great Help
December 15, 2022

When I ask for help it is done in a timely and effective manner. A follow up is sent to make sure I am happy. Great working with Andrew

Date of experience: December 15, 2022
North Carolina
1 review
0 helpful votes
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Excellent response times!
December 14, 2022

Andrew has excellent response time and is swift with updating website.

Date of experience: December 14, 2022