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Simple.biz Reviews Summary
Simple.biz has a rating of 4.9 stars from 2,357 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Simple.biz most frequently mention great job, timely manner and project manager. Simple.biz ranks 2nd among Website Design sites.
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Sterling is very helpful and professional. Definitely worthy of a 5-star rating.
I finally talked to Amelia about our website, because it was ready this week. She provided clear and detailed info. The beginning was excellent!
My questions were answered in detail and Damian was very easy to understand. He's very knowledgeable about my website's platform and was very helpful in navigating my store.
Damian was very polite on the phone and took all of my concerns with the website and immediately got them sent in to be changed. He did helped me with my domain as well
Damian is very helpful. He aims to please. We talked about the plans for my site and it looks great!
I had confusion about who was hosting my website and Damian was very informative. He guided me to transfer my domain to a neutral domain account so that I can have it in my own possession.
Simple Biz was so helpful in helping us update our church email. They were also very willing to do any updates or changes as soon as I asked.
We provided a full website design. We simply asked them to create it exactly as the we designed it. Should be a slam dunk, but has not turned out that way. They added pages we didn't want and left out pages we asked for. We have to ask numerous times for changes and they take several days or sometimes more than a week regardless of how small the change may be. There are definitely communication issues between what we are asking for and whomever is actually doing the coding. On a positive note, we like the back end of the site. It's easy to use, but somewhat limited unfortunately. Our point of contact is friendly, he just has a hard time delivering exactly what we ask for and is slow to respond. My guess is that he is juggling too many customers and has a hard time keeping everyone straight.
Damian is always prompt and has a lot of knowledge about tech. He gets everything done that I need and he is very helpful
Constant robo calls from this company. They pretend to be a local website builder, but are just a large lead generation company. They call constantly from a number with a local area code, and leave automated messages. When you contact them to be taken off the list. Nothing but crickets, until the next robo call comes.
Had a very rough start on midwest site. But Andrew has done a great job I am happy with the site. And communication is better
I felt comfortable speaking with Lane and he answered all the questions I had so far. Good response and very prompt on calling, exactly 1 pm.
Sterling answered all of my questions and made everything clear and easy to understand.
Andrew is a true professional in managing and insight on our website. Quick response and creative suggestions. Thank you, Andrew!
Andrew is professional and prompt in updating our website with articles and blog.
Very appreciative of all the work you've done. Andrew is patient, I am used to much older sites and this is very helpful.
I would give it 10 stars if I could, I am very happy with the website. It looks great.
Sterling is very professional and gets straight to the point!
1. Created an appearance for our website that exceeded our expectations
2. Always patient and responsive to our requests for edits
3. Recommended good alternatives to solve problems with marketing pages
Amelia stayed with this project to get my website online we had some interruptions, but when I was ready she was accommodating.
Dillon's great at replying and making requested in a timely manner! While I have had my frustrations with simply.biz, we are very happy with the service Dillon has individually provided.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Great feedback. Our goal is to turn edits around in less that 1 business day (on average), and over the holidays, we were well above that. We apologize for the frustration we caused you. We are back to full staff now with vacations over, and we're back under 1 business day handing edits. We'll learn from this mistake and keep more staffing over holidays in the future.