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SimpleDress has a rating of 1.9 stars from 64 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SimpleDress most frequently mention return policy, customer service and tracking number. SimpleDress ranks 146th among Prom Dresses sites.
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They sell knock off dresses illegally! They are currently being sued for this. They sent me the dress in the wrong color and they're making it impossible for me to return it or get my money back. Shipping back to them costs as much as the dress itself, and they don't accept their mistake.
It's my first time to purchase a dress from this site: www, simple-dress.com, but I have great customer service here. They doubt check the dress color and size, even the date I need it with me to make sure everything is correct. Also the dress I got is super nice, even more beautiful on me!
I have bought 4 bridesmaid dresses for simple-dress.The dresses are pretty and my girls all like it.The size is exactly as the size chart shows. Shipping is fast. I appreciate this web. I will come back to other dresses again.
I bought my dress Oct 1 and received it today Oct 11! I couldn't be happier with it! It is beautiful and just like the picture. It also fits me perfectly. I also give their customer service an A+ they got back to me within hours with an update on my dress. I was skeptical of buying my wedding dress online, but couldn't be more pleased and relieved with the way it came out. I will defiantly make future purchases with them. :)
Answer: If you went thru PayPal, go to them and enter the disputes area. Thats the only way to get $s back or return the dress. By the way, they are located in China and the cost of return shipment (USPS) is about $70-$80. Their profit is junk and not worth 1/2 of what you pay. Gary
Answer: You can't they won't refund you. They are a poor quality company that just wants to trick you.
Answer: This company is real but it has very poor quality items and their customer service if poor as well. I do NOT advice ordering from here!

