Signals

Our reviews are monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Reviews

Write a review
1.5
Reviews 85
5 Stars
0%
4 Stars
0%
3 Stars
1%
2 Stars
4%
1 Star
95%

Indiana
1 review
6 helpful votes
Follow chris d.
Unfollow chris d.
Share Review
Report Review
Terrible customer service
June 19, 2020

Glaciers move faster than these jacktards. I have no idea how they stay in business. Avoid like the plague

Date of experience: June 19, 2020
Oregon
1 review
5 helpful votes
Follow dora n.
Unfollow dora n.
Share Review
Report Review
Very bad customer service
April 22, 2020

Refused to cancel my order and save me the shipping after they change the size when I checked out. I dont recommend them.

Date of experience: April 22, 2020
California
73 reviews
434 helpful votes
Follow Frances B.
Unfollow Frances B.
Share Review
Report Review
Something is dodgy about this company
January 30, 2020

Sometimes you just get a sense something is wrong about a company, and that is what happened with Signals. I placed a large order (between $700 and $800) for several garden items. The next day I got a phone message from Signals saying that they were "having trouble processing processing" my credit card. Checked with my credit card bank, and saw that they had placed a hold in my card for possible fraudulent use. They often do that for an international purchase, but it is extremely unusual for a domestic transaction. So I did a quick check online for complaints about Signals and their group of companies (Acorn, Bas Bleu, etc.). I found nothing substantial, and I confirmed that it is a privately held company in the USA. So I cleared the hold on my card and phoned Signals to tell them to run the card again. The agent, who did not listen to me, asked me to run through my full identification info, and then asked me for a credit card. What? I had instructed her to run the one I submitted. Why would they not have that on record? Something told me to cancel the order, so I did. I cannot out my finger on what felt wrong about this, but I went with my gut. So, fair warning on Signals.

Date of experience: January 30, 2020
Ohio
2 reviews
31 helpful votes
Follow Thomas G.
Unfollow Thomas G.
Share Review
Report Review

Avoid using Signals, Signals Plus, Wireless, What on Earth, Catalog Classics, Bas Bleu, And Acorn catalogs unless you don't care when you are to receive the goods or their condition.

Date of experience: January 9, 2018
Michigan
5 reviews
11 helpful votes
Follow monica m.
Unfollow monica m.
Share Review
Report Review
All around bad
October 19, 2017

We ordered a kitchen saint statue. We got socks that said "Get me coffee". They made us send back the socks before they would give us what we ordered.

Date of experience: October 19, 2017