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Shyfull has a rating of 2.3 stars from 210 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shyfull most frequently mention customer service, tracking number and return address. Shyfull ranks 1936th among Women's Clothing sites.
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I ORDERED $171.89 WORTH OF CRAP FROM THEM. THE PICTURES ARE VERY DECEIVING. IRECEIVED MY ORDER ON WEDNESDAY OCTOBER 17,2018 AND WHEN I OPENED THE PACKAGE I WAS VERY DISSAPOINTED. THE MATERIAL IS VERY CHEAP. THE STICHINGS WERE COMING OUT. THE BEADS ON THE PANTS WERENT LINED UP AT ALL, CROOKED AS HELL. I CONTACTED SHYFULL FAKE $#*! CUSTOMER SERVICE EMAIL TO NO RESPONSE AS TO HOW TO RETURN THIS MESS. NOW THEY ARE IGNORING MY EMAILS AND ALL I WANT TO DO IS RETURN THE ITEMS AND GET MY DAMN MONEY BACK. THEY ARE CROOKS AND THIEVES THAT WILL GIVE YOU THE RUNA AROUND FOR YOUR MONEY. NEVER WILL I EVER DO THIS AGAIN. LADIES MY ADVICE TO YOU IS DONT DO IT. I'M DOING EVERYTHING I CAN TO GET THEM SHUT DOWN BECAUSE THEY HAVE TAKEN THE WRONG WOMAN MONEY.
MY DAUGHTER ORDER FROM THIS SITE SHE DIDNT RECEIVE A TRACK NUMBER OR A CONFRIMATION NUMBER I EMAIL THEM I HAVENT GOT A RESPOND. I WILL BE CONTACTING PAYPAL, BBB AND THE NEWS TO MAKE SURE NO ONE ELSE DAUGHTER GO TO THIS WEBSITE I WISH I COULD NOT PUT NO STARS ON THIS WEBSITE BC THIS SITE IS A SHAME
Hey customer, Please feel free to contact our customer services for help with order number: [email protected] They will reply to you within 24 hours.
If you wanna track or check your order, please log in site check easily and check your email, we send emails when payment was made and shipping.
Have a nice day
My review basically is repetitious of everyone else's. These bums are truly fraudulent and are like every other Asian establishment in the US... no matter how poor the service, they take no responsibility and don't want to give your money back. First and last time patronizing these mfs
Sorry to hear that, but may I ask any problem? If your order is on the way, we couldn't refund you, if you are not satisfied with products, we have professional after sales to solve your problem and make you satisfied
I ordered 2 of the dresses "I am one dope chick" off the shoulder, size 2x and 3x. I just knew one had to fit. Well they didn't! I contacted them just to make a return and immediately got a response saying it's not worth the time nor money to return. Asked me to model the clothes so they could identify the issue? Then went on to say they would refund a portion of my money if I would show them how I looked in the dresses. After saying to them I wasn't willing they withdrew by stating their measurements were accurate and offered $7. Why? The lettering had air bubbles in it. I paid $42 and some change for these dresses and when the quality wasn't up to par they refused to take responsibility and offer a better solution. Their customer service lacks in multiple areas.
Hello, we just support solution, if you want to return, we are 30 days easy return, you will be sure to return back, please check again
So now I have received a email asking for a review of something I have never got I have contacted pay pal hoping they can help since they are who collected the money for them
Hello, sorry to hear your order is a delay, would u mind contact our cs for tracking? We will be responsible if delayed. Contact cs please
I saw the review few hours to late I made a order on the 23rd Sept. Emailed them on the 24th that I did not want it and want a refund I have got emails saying it shipped it was not and was told it was on the way to my country what they make it seem they are USA and are not they are in China and we all know USA and China sizes are different I am still asking for a refund now I received a email saying it cost me more to return it and to sell it to someone still have not got it 10/09/18
Order an item, in September, and received an email asking me to review my delivered item. Well it wasnt delivered! I waa refunded by Pay pal
Hello, sorry to hear your order is a delay, would u mind contact our cs for tracking? We will be responsible if delayed. Contact cs please.
My order came in a timely manner (about a week and a half). I ordered 2 off the shoulder sweatshirts (size M), 1 off the shoulder dress (size M) and 1 sweat suit (size M). 1 out of the 2 sweatshirts (although was the same size and appeared on line to be the same style) fit waaayy smaller than the other and was made out of a very cheap shiny sweatshirt material. The other one was fine and looked and fit as expected. The dress material was fine and looked and fit as expected. The sweat suit was a cheap thin polyester/nylon type of fabric, almost like a thicker pair of nylon tights... the fabric made the laser cut outs look weird. So I was happy with half of my order.
Hello, thanks for your inquiry, our size chart is formal, we suggest you measure your body and then compare with our size chart of the items you want, that will be very suit for choosing and it is the best way for online shopping. And you can contact us for a partial refund or future discount as compensation
Have a nice day!
I WISH THAT I COULD HAVE READ THE REVIEWS BEFORE ORDERING FROM THIS COMPANY. I ORDER 3 PIECES FROM AND THE MATERIAL IS GARBAGE AND I WANT A REFUND BUT THEY ARE BU**S***** AROUND AND THEY KEEP GIVING ME THE RUN AROUND AND I'M TIRED OF IT. THEY DON'T EVEN HAVE A CUSTOMER PHONE LINE, BUT I'MGOING TO KEEP ON PUSHING TO GET MY MONEY BACK. PLEASE DON'T BUY ANYTHING FROM THIS COMPANY. FRAUD
So sorry to hear you are not satisfied, all the items are design as that and same as the picture, if you don't like them, contact cs for returning please. 30 days easy return policy
I ordered items from them 9/25. I NEVER got a confirmation that my order was processed or shipped. When I contacted customer service via email, I was told they would look into it. I heard nothing back so I contacted them again and they said I would get a tracking number later... when ever that was. Hearing nothing again I contacted them and was offered a discount on my next purchase but they never provided a discount code. SO how the hell am I getting the discount but more importantly Why the F*ck would I want to purchase more stuff when I haven't received the first items I paid for? GTFOH! I went to their facebook page to not only ask where my order was but warn others not to buy anything but the removed my comments. SO I reported them to facebook AND instagram as a fraud company, contacted my credit card company to report them as a fraud and to cancel my payment. I've also submitted a fraud claim with PayPal. I will be doing more research to see whom else I can report them to... BUT whatever you do... DO NOT BUY ANYTHING FROM THEM!
Below are the responses I got back from them:
Eive (shyfull)
Oct 4,01:32 PDT
Hello
Really sorry for delayed. We checked we are preparing the item for you, We will try our best to ship out the order for you asap. You can receive the order tracking number once we ship it out. Please check it later, thanks
Have a nice day!
***********************
Eive (shyfull)
Oct 5,23:10 PDT
Dear
Sorry for the delay in getting back to you. Deeply sorry for your inconvenience. We hope there would be another opportunity to serve you better with discount code in your next shopping
Have a great day!
*******************************
1:10 AM (22 hours ago)
Eive (shyfull) Oct 5,23:10 PDT Dear Sorry for the delay in getting back to you. Deeply sorry for your inconvenience. We hope there would be another opportunity
The pics are hacked from other sites. The quality is horrible. To return it's the same old bull$#*! story: try to resell, give a discount on future purchase, take pics to verify quality ( like. WHAT? YOU MUTHA$#*!ERS MADE IT. YOU KNOW WHAT THIS BULL$#*! LOOKS LIKE), IF you return for full refund YOU must pay shipment to DAMN CHINA! Blah blah same scam site bull$#*!!
I thought, oh my these clothes are hella cute let me take a look im sry but the green one piece was 29.00 that $#*! made me come to the reviews because something like that goes for about 70+ dollars i headed str8 to the reviews and BOOM i was right FRAUD at its finest thank god my jah gave me brains...
Thanks for your comments and we are happy to know you get good comments, we are a legit company, but sometimes customers are much too nervous about online shopping, under paypal's protect, your money and order must be safe
I will never order again. Lesson learned. Cheap fabric from China. Sizing not even close. Waste of money.
Hello, we are sorry to hear you are not satisfied, if you don't satisfied, could u please contact us for returning? If any problem in quality, we will be responsible.
I just placed an order last night, I'm worried after reviewing these reviews that my 2 items won't fit. Is it too late for me to change the sizes?
Hello, u can contact our customer service for replacing, or contact us in fb, but u give a one star review, that won't help
This company is TRASH! I ordered 2 shirts, they arrived past the delivery time given, than they arrive and the quality is TRASH, they are poorly made, and look nothing like the pictures, they are made from cheap polyester and not cotton that is advertised.
Save yourself the hassle, and money! Cause they do not respond to emails! Product comes from China.
Hello, we are sorry to hear you are not satisfied, if you don't satisfied, could u please contact us for returning? If any problem in quality, we will be responsible. U state clearly about material, and true to picture, we reply all emails in 24 hours, please check is it a correct email address, and contact in fb messenger is welcomed
Ordered a few items. They state express shipping 5/7 business days. Well this time passed and I asked where the order was? And the response was a credit on next order with the items still not shipped. Then several more days go past. Still not shipped. I asked to a refund. The response again was a discount on next purchase. I say no thank you. You've not fullfilled the order as promised in your shipping timelines. They ignore this message. I message again asking for a refund and advising if they don't communicate I will report it as fraud. Still nothing. So I will be reporting this to my cc company and forwarding the messages to them. Do not purchase from this site!
Hey dear customer,
Receiving time = Processing time + Shipping time.
1) Processing time: 1-5 Days.
2) Shipping Time
Standard Shipping: 8-15 Working Days (10 days on average).
Expedited Shipping: 3-7 Working Days (5 days on average)
Update to express delivery for FREE if order price above $79.9.
I ordered the Asymmetrical top didn't even get it along with ordering 6 other outfits 2 in which I DID NOT ORDER! The one that I did order was chiffon 5 sizes too small and the rest was replacements (I guess) for what they didn't have! I'm so disappointed and pissed! That's THE LAST $268.00 that they'll get from me! SIGNED HIGHLY DISAPPOINTED!
Hey customer, Please feel free to contact our customer services for help with order number: [email protected] They will reply to you within 24 hours.
Have a nice day
I ordered this great looking dress below and it literally looked like a square of chiffon with bad hems. I am a medium and it fit like an extra large. It has no shape. Horrible and customer service doesn't respond. It is going straight in the trash too embarrassed to even donate
Sorry to hear that, screen and light may affect the effect when u see items, if you are not satisfied, please contact for returning, our customer service response in 24 hours, please check again
I order the Leisure Dew shoulder lip printing blending pullover purchase with PayPal. I never received an email from Shyfull to confirm my email nor my order purchased. I was told via a customer service rep via FB inbox that I provided an email address that was not mine. I was than told and provided a tracking number and that my email address had been updated.
When I tried to log back into Shyfull with my correct email it was invalid and the tracking number provided didn't work. Very disappointed with the services thus far
So sorry to hear the problem, because we have small problem in email system last week, but we have solved the problem, u can contact us for tracking now
Can someone that gave or giving raving reviews attach pics with a purchased outfit on as proof.
I see cute outfits but skeptical about ordering because of reviews.
Hello, thanks for your interest, we have pictures in fb
I Placed an order over 2 weeks now going on 3. At checkout if you opt out of expedite shipping it states 15 days have i have yet to receive my order or updated tracking info have yet to receive a response from my email.
Hey dear customer,
Receiving time = Processing time + Shipping time.
1) Processing time: 1-5 Days.
2) Shipping Time
Standard Shipping: 8-15 Working Days (10 days on average).
Expedited Shipping: 3-7 Working Days (5 days on average)
Update to express delivery for FREE if order price above $79.9.
Answer: Hey customer, Please feel free to contact our customer services for help with order number: [email protected] They will reply to you within 24 hours. Have a nice day
Answer: Hello, we are so sorry for your worries, to be honest some bad reviews are on purpose by other companies, they couldn't support a pic and order number. We are legit and payment through paypal, u must be safe. U can just claim to paypal if we couldn't meet your demands
Answer: Thank you very much for your inquiry.We are headquartered in the United States, we have two factories located in the United States and China, we will ship randomly. Please do't worry. If you want your items that you can choose Expedited Shipping and you will get it with in 7 days
Answer: THE FACE IS CUT OFF BECAUSE IT IS NOT THEIR MODEL NOR MERCHANDISE THEY ARE MAKING KNOCK OFFS COUNTERFEIT REPLICAS CHEEEEEEEEEEEAP QUALITY THEY CANNOT SHOW THE ENTIRE FACE OR ELSE THEY CAN BE SURD FOR FRAUDULENTLY USING ANOTHER COMPANY DOOOOOOOOO NOOOOOOOOOT BUY FROM THEM PLEASE PLEASE PLEASE


Sorry to hear you are not satisfied, would u mind contact us for checking? We are 30 days easy return policy