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Shyfull has a rating of 2.3 stars from 210 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shyfull most frequently mention customer service, tracking number and return address. Shyfull ranks 1936th among Women's Clothing sites.
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I ordered 5 pieces and I loved them all. They were beautiful and great quality and customer service! I'll be ordering again soon
The quality. Of clothing. Is very. Cheap. I ordered. 3. Items. Wasn't. What I expected was. Very. Cheesy. Fabric. Like t them no. Something s was not true to size they suggested. I give or sell. The items. It was. Too expensive. Too return. That I didn't *******@all. But. Every site u see and looks. Good beware. Was really looking. Forward. Too. Showing. Off in the outfits and not to. Mention. One outfit. Was split. N back. When removed. From. Bag. Smh oh yeah they say they will give me partial. Refund or a code to give when. I reorder. Wow. We ll. See
We are sorry to hear you are not satisfied with it, for size problem, we couldn't suggest u for that, because body sharp is quite different, we always suggest customers measure body and compare with size chart, it is the best way for online shopping. You mentioned material, they all what we design it to be. What you bought are for summer, so design it to be thin, and loose, and keeping dry inside. Sorry to hear you have different demand. Contact our customer service fore return or partial refund please
I purchased 3 outfits from shyfull, and I fell in love with them all. They fitted me just right. All except for one. I was skeptical on the sizes so I ordered one size bigger than I usually wear. But I can adjust it with minor alterations. I thought the materials would be shaggy, but they were actually perfect quality. As far as the shipping I ordered a week before my events and I received them all within 5 business days.
Thanks for your picture here Amber, we all know you are so beautiful in shyfull fashion garments, you are right, express shipping is free and very fast if order above $79.9. As you mentioned the material, they all design to be that with purpose, for comfortable and stylish.
I STILL HAVE NOT RECEIVED MY ITEMS! CONTACTED CUSTOMER SUPPORT AS DIRECETED, NO RESPONSE! NO SHIPPING CONFRIMATION, NOTHING! THEY TAKE THE MONEY IMMEDIATELY BUT DO NOT PROVIDE THE ITEMS. THERE ARE MANY MORE CREDIABLE SITES TO ORDER FROM, LEAVE THIS ONE ALONE! SHAWNA N.
Hello, we have stated clearly about delivery schedule, if it's late by USPS, we couldn't push it but have partial refund or discount for u as compensation, we are responsible for what we sated. But what you are doing are not good for solving problem, our customer service DEFINITELY response you no more than 24 hours, as long as you sent it correct email address. And we didn't take your money, it's in paypal now, if you don't want to wait or solving the problem, just claim to paypal would be fine.
And to be honest, we think you are not a real customer of us, real customer won't say there things, meaningless and not responsible.
I still haven't received my items! I've emailed them several times concerning this matter... They lied and said it had been shipped LIE! THEN THEY BLOCKED ME! DON'T ORDER FROM THEM YOU WILL NOT RECIEVE. YOUR ORDER! I've CONTACTED MY BANK ALSO!
Hello, Toni, we are sorry to hear that, could you please let us know ur order number? If it is delay, we would give partial refund as compensation, but we have stated clearly, Receiving time = Processing time + Shipping time.
1) Processing time: 1-5 Days.
2) Shipping Time
Standard Shipping: 8-15 Working Days (10 days on average).
Expedited Shipping: 3-7 Working Days (5 days on average)
Never received a shipping confirmation. I was told several times that my items were being prepared. I tried to cancel my order the FIRST time and they disregarded my request. 2nd request to cancel, I threatened to report them and they told me that I couldn't cancel because my items had been shipped and dismissed my concerns altogether! I have yet to receive my items. I have reported them
Hey customber, we are sorry troube to you. Can u tell me your order number? I will check for you. Waiting your reply Happy weekend
Do not purchase, no sir ill no labels on clothes to tell you what kind of fabric how to clean, cheap stitching, zippers don't zip two minutes from breaking they seem dry rotted. They asked for pictures I sent them and they went give me a return address for refund. DO NOT BUY THIS PRODUCTS they are crap
Dear Yvette,
Thank you for raising this issue. All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Kindly see here for details about our warranty and returns policies: https://shyfull.com/pages/about-return
Please conta our customber for hlep will reply to you within 48 hours: [email protected]
We are sorry for any inconvenience.
Best Regards
Happy Weekend
I BEG YOU DO NOT PURCHASE ANYTHING FROM THIS WEBSITE. MY PACKAGE WAS LEFT BY THE COURIER AND I SUBMITTED 4 EMAIL TO SHYFUL CUSTOMER SERVICE REQUESTING SUPPORTING DOCUMENTATION (INVOICE, SHIPPER DETAIL INFORMATION, TRACKING NUMBER) TO INITIATE MY LOSS CLAIM. NEEDLESS TO SAY, THEY NEVER PROVIDED ME THE INFORMATION AND EITHER THEIR ILLITERATE &/OR CANNOT COMPREHEND WHAT WAS BEING ASKED... THEY NEVER PROVIDED ME WITH THE INFORMATION. I NEVER RECEIVED THE ITEM ORDER OR A REFUND. I HAVE NOW JOIN THE LIST OF HUNDREDS FORMAL COMPLAINTS TO BBB ABOUT THIS COMPANY! AGAIN... DO NOT PURCHASE A SINGLE ITEM FROM THIS BOGUS CHINA SUPPLIER!
Hey customer, We apologize for this situation. Can you tell me your order number? I will check for you. Waiting u~~
Have a nice day
I am a first time customer, was afraid of ordering here, but I made my decision order $300 goods because they use pay-pal, that's very safe for me. And good news express shipping is unbelievable FAST. Got them in 4 days and all items are really true to size and same as picture, will order again sooooon.
Dear Customert,
Thank you for sharing your experience with us.
We really appreciate your support.
Best wishes
I was a little concerned about this website at first because of the unusually long shipping time. After speaking with the customer service team they assured me that everything was in order and provided me with a tracking number. However, today (Jul 10th) I received my order! The quality and fit is great! I absolutely love them. I was not scammed! The clothing is cheaper &High quality
Answer: Hey customer, Please feel free to contact our customer services for help with order number: [email protected] They will reply to you within 24 hours. Have a nice day
Answer: Hello, we are so sorry for your worries, to be honest some bad reviews are on purpose by other companies, they couldn't support a pic and order number. We are legit and payment through paypal, u must be safe. U can just claim to paypal if we couldn't meet your demands
Answer: Thank you very much for your inquiry.We are headquartered in the United States, we have two factories located in the United States and China, we will ship randomly. Please do't worry. If you want your items that you can choose Expedited Shipping and you will get it with in 7 days
Answer: THE FACE IS CUT OFF BECAUSE IT IS NOT THEIR MODEL NOR MERCHANDISE THEY ARE MAKING KNOCK OFFS COUNTERFEIT REPLICAS CHEEEEEEEEEEEAP QUALITY THEY CANNOT SHOW THE ENTIRE FACE OR ELSE THEY CAN BE SURD FOR FRAUDULENTLY USING ANOTHER COMPANY DOOOOOOOOO NOOOOOOOOOT BUY FROM THEM PLEASE PLEASE PLEASE


Thanks for your picture dear Elle, you are more stylish than our models. Waiting to serve you again soon. Remember: update to express shipping for free if order above $79.9, just need 3-7 working days for shipping