Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shyfull has a rating of 2.3 stars from 210 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shyfull most frequently mention customer service, tracking number and return address. Shyfull ranks 1936th among Women's Clothing sites.
We monitor reviews for authenticity
I didn't sheets site until now. I ordered from this website excited to get a nice pant suit. I realized two weeks later, no shipping/tracking number, no communication from the seller, and NO product. I need my return. I will never order from them again. Extremely disappointed.
This company shipped my items I ordered to the wrong address and didn't refund my money. When I contacted them which you can contact them only thru email. They kept replying the package was delivered have a nice day. I was so disappointed and upset never resolved the problem.
They show all these gorgeous colors on these outfits but when you receive it, the item isn't the same color. Don't be ignorant! Read your reviews and don't order from this company! Let's put them out of business. Who's on board?
I ordered a coat and got an extremely cheap, thin jacket that I guess was supposed to be a replica of the coat they advertised. When I emailed the company, I was told I could keep it and they could compensate me $5 or I could send it back for a refund, but I would have to pay for shipping. I originally paid a total of $37.41, which included $9.99 for expedited shipping. To ship it back to Shanghai, China would cost between $60 - $130 depending on the carrier. Even if it was $10, why should I have to pay for their false advertisement? I replied to a comment from a potential customer on their IG page and they blocked me immediately. I reported them to Paypal and I'm currently awaiting resolution
An amazing experience with shyfull. My clothes were in excellent condition, for affordable prices and great quality. It came in rapid time with no issues. I highly recommend this as a go to fashion purchase for those who love it like I do
First of all I have found shyfull not very long time ago and I was amazed by its' products. One of them is a cute, fluffy and very warm jacket. In fact I am wearing it right now :))
When I ordered it, I thought it will arrive not in a shape as it was shown in the pictures, but I was really suprised by its' quality and it fits perfectly! It looks exactly the same, even better in front of my eyes. Honestly I am recomending shyfull for everyone who is looking forward of buying clothes online, I'm going to buy more of the shyfull's products in the future :)
I ordered a two piece pant set that was supposed to be corduroy! They sent me a bell botttom wind breaker suit! The material was that of flimsy gym pants! They are a fraud and I blasted them on Instagram and they erased my comment!
I purchased items from this site and they was not as they appeared to be on the site and the stitching on the items are not sawn properly. I've contacted them by email several time and the kept giving me the run arounds... would not even send me the return address so the I could send the items back, after they requested for me to send pictures off the $#*!. I've asked for a refund and the will not send my money back.
And as far as a rating, I wish I could give a big fat 0
Please do not shop at this site!
Do not buy from this company! Slow shipping items are not as shown, I did not get all items and no refund is being offered on the item not received! The item I want to return I have to pay shipping to China!
I placed an order in November haven't gotten a tracking number so I emailed them and they send me a bull$#*! $#*! tracking number stating my item was returned cause of insufficient address **BULL$#*!** they took my money and I never received anything
If you are considering buying something from Shyfull DON'T. The name should be Shamefull. The return policy gives you 30 days to return an items but when you try to return an item they informed you that you are responsible for the postage, which as they will tell you is going to be very expensive. So in essence they don't have a return policy. For your financial security, don't waste your money on this site.
I ORDER A PACKAGE THAT CAME TO MY HOME ACCORDING TO UPS WEDNESDAY BEFORE THANKSGIVING@ 1:30PM AND I WAS STILL AT WORK. I DID NOT RECEIVE THE PACKAGE AND AFTER WRITING BACK AND FORTH WITH THE ABOVE COMPANY I HAD TO DO A CLAIM WITH UPS... THEY REFUSE TO GIVE ME BACK MY MONEY OR REPLACE MY ORDER... LIKE BASICALLY THEY TOLD ME THAT I TOOK A LOST SINCE I WAS NOT HOME TO GET MY PACKAGE.
I order one item and then read the reviews. I thought the company, since the advertising was African-American women, was African American owned in the US. Turns out they are in China. Within 15 minutes of ordering I tried to stop it. The customer service people within two hours said the package had already been sent (first lie); they kept telling me that its no problem, I'll like the item. From the reviews, sending the item back costs more than the item itself. And I am not looking forward to seeing the quality of the item -- apparently very cheap material and poor craftsmanship. Yikes. I suggest not ordering.
NEVER AGAIN! I PLACED AN ORDER THEY TOOK MY MONEY AND NEVER SENT THE PRODUCT. I HAVE BEEN SENDING EMAILS TO *******@SHYFULL.ZENDESK.COM AND THEY REPLY BACK WITH THE EMAIL I SENT. I AM PATIENCE BUT THE FACT THERE IS NO RESPONSE TO A STATUS UPDATE VIA EMAIL AND NO PRODUCT MAKES ME VERY UPSET.
I ordered 2 of the fitted fur-trimmed fake leather jackets they used in their instagram ads. One is OK at best, the other is MEH. These have no insulation so they will not keep you warm. They are 100% polyester and other synthetic plastic fibers, so they don't hold heat but DO hold sweat - not good. The jackets fit a lot looser and less form-fitting than they appear in photos. One I could fit both of my arms through one arm hole, and I ordered a size small. The closures in the front are bent metal hooks, like larger versions of what you find on a bra, but they are MUCH worse and don't actually work. One has no hooks - just loops and flat pieces of metal that I guess I'm supposed to bend and make my own hooks? The other had bent hooks that do not stay closed at all. Neither of these jackets are styles meant to be worn unbuttoned/unzipped, so they look terrible when you can't close them. The fake fur has a shiny plastic look to it that catches light and looks cheap. The fake leather looks OK on one and like a loose crinkly garbage bag on the other. Both jackets were supposed to be form fitting.
If I had seen these in person, I wouldn't waste my money. I don't know why I gave them 2 stars instead of 1 - probably because I liked the style of the jacket based on how it looked in photos, but what I received looks NOWHERE near as nice and fits poorly. Also these jackets are made for short people and cut off too high around the waist. I am 5'6" and I wished these were 4-6 inches longer.
These cheap chinese knock-off clothing sites pop up ALL the time, I've ordered from others before and occasionally received stuff I liked. I'm sure they will be re-named with a new site within a year or so. Just wanted to post this to warn anyone else who got suckered by their instagram ads. The quality is way off with the jackets they're advertising, and if you're looking for a warm, nice, durable jacket for the winter, shop elsewhere. If you want something that looks like a high-end Halloween costume that you only plan to wear a few times, then they may work for you.
Buyer beware, looks nothing like the picture! A true ripoff! Looks nothing like advertisement! Ordered a jacket and looks absolutely nothing like the advertised item! Do not waste your time
I ordered a faux black coat and a 2 piece pants and shirt the quality was TERRIBLE. The coat in shyfull ad and the one I recieved looks totally different, I will Never order from there again and I paid 56.06 for the items to send them back for a full refund was $58. I am really phased but lesson learned
I read the reviews after ordering several items and decided that I would cancel my order if I didn't receive the items within a week. Fortunately I received my order within a week and everything is true to size and looks great.
I purchased the Shyfull Casual Asymmetrical Blending T-shirt in the wine color (order #SF*******513). What I received was a very cheap looking poorly sewn frock! In a cheap polyester type of fabric. Nothing like what is advertised on the website.
I contacted customer service and was told to send a picture of what I received. I am sure I will have to fight with this company to be a refund. I have posted 4 negative reviews on their website and they have not posted any of them. Please research this company before purchasing from them. Either their website is making up positive reviews or not posting the negative ones or both.
PLEASE DO NOT WASTE YOUR MONEY ON CLOTHES FROM SHYFULL!
I wish I had read all the reviews before purchasing from them. I bought clothes worth almost $300 from this site. I was extremely excited when I first encountered their website. I thought their clothes were very affordable and stylish.
After 6 weeks of waiting only half my order arrived. As described in most reviews, the material was very cheap and the clothes looked nothing like what they advertised. I was able to get through to customer support and they went back and forth with me concerning refund and shipping options. After about 15 email exchanges, they finally gave me an address to send the items back to. I sent the items back and emailed back asking for a refund. They started to ask me again about my order as if we had never communicated. At this point I intend to take legal action because they are clearly messing with me. They have still not given me my refund although I returned the clothes.
I advise that you do not purchase from this website because the quality of the clothes are cheap and also it is an arduous to impossible task receiving your money back if you are not satisfied with the purchase.
Answer: Hey customer, Please feel free to contact our customer services for help with order number: [email protected] They will reply to you within 24 hours. Have a nice day
Answer: Hello, we are so sorry for your worries, to be honest some bad reviews are on purpose by other companies, they couldn't support a pic and order number. We are legit and payment through paypal, u must be safe. U can just claim to paypal if we couldn't meet your demands
Answer: Thank you very much for your inquiry.We are headquartered in the United States, we have two factories located in the United States and China, we will ship randomly. Please do't worry. If you want your items that you can choose Expedited Shipping and you will get it with in 7 days
Answer: THE FACE IS CUT OFF BECAUSE IT IS NOT THEIR MODEL NOR MERCHANDISE THEY ARE MAKING KNOCK OFFS COUNTERFEIT REPLICAS CHEEEEEEEEEEEAP QUALITY THEY CANNOT SHOW THE ENTIRE FACE OR ELSE THEY CAN BE SURD FOR FRAUDULENTLY USING ANOTHER COMPANY DOOOOOOOOO NOOOOOOOOOT BUY FROM THEM PLEASE PLEASE PLEASE

