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Shop LC

2.2

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Shop LC Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, particularly regarding its customer service and product quality. Many customers report issues with delayed shipping, poor communication, and challenges with the return process, often describing the service as unresponsive and frustrating. Concerns about product authenticity and quality are prevalent, with customers feeling misled by marketing claims. However, some positive feedback highlights the appeal of auction features and the variety of products available. Overall, the sentiment suggests a need for the company to enhance customer service responsiveness and improve product consistency to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
99
value
65
shipping
71
returns
53
quality
62
This company responds to reviews on average within 44 days

Instant Feedback

2,232 reviews

We monitor reviews for authenticity

New York
1 review
1 helpful vote
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I have received pendant necklaces that have knots in...
September 11, 2021
Updated review

I have received pendant necklaces that have knots in the chains in which they were packaged stuffed in a tiny baggy The chains was so fine and virtually impossible to get the knots out. I had to break the chain off and replace it to use the pendant This is the third time!

Date of experience: August 12, 2021

Ok
September 1, 2021
Previous review

Ok- not enough time to pay!

Date of experience: August 2, 2021
Texas
1 review
0 helpful votes
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Most of the items I have purchased have been excellent
September 10, 2021
Updated review

Most of the items I have purchased have been excellent. Great values Especially on Moissanite. Watch the show often even if I'm not purchasing anything. Love the hosts.

Date of experience: August 11, 2021

Most of the items I have purchased have been excellent
August 30, 2021
Previous review

Most of the items I have purchased have been excellent. Great values Especially on Moissanite. Watch the show often even if I'm not purchasing anything. Love the hosts.

Date of experience: July 30, 2021
New Jersey
1 review
0 helpful votes
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Easy painless and fun love my pans quick shipment and...
September 10, 2021
Updated review

Easy painless and fun love my pans quick shipment and great product thank you

Date of experience: August 10, 2021

Easy painless and fun
August 30, 2021
Previous review

Easy painless and fun

Date of experience: July 31, 2021
Florida
1 review
0 helpful votes
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It's actually pretty good
September 10, 2021
Updated review

It's actually pretty good. There have been instances where there is a difference between the information on live TV and the website and what I presume is inventory and live orders taking place that is not reflected in the ability to place an order online. Too many customers must put items in their cart but do not checkout making it difficult to confirm actual available inventory. I understand. Even with all the automation, it's difficult to keep up.

Date of experience: August 10, 2021

It's actually pretty good
August 30, 2021
Previous review

It's actually pretty good. There have been instances where there is a difference between the information on live TV and the website and what I presume is inventory and live orders taking place that is not reflected in the ability to place an order online. Too many customers must put items in their cart but do not checkout making it difficult to confirm actual available inventory. I understand. Even with all the automation, it's difficult to keep up.

Date of experience: July 31, 2021
Texas
1 review
2 helpful votes
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Honest company with quality product at real value
September 10, 2021
Updated review

Honest company with quality product at real value. They offer super nice merch and high quality jewelry.

Date of experience: August 10, 2021

Great company!
August 30, 2021
Previous review

Great company!

Date of experience: July 31, 2021
Florida
2 reviews
0 helpful votes
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No problem
September 9, 2021
Updated review

No problem. All came in great shape. I ordered several clearance items and jewelry.

Date of experience: August 10, 2021

I was advised that I would get free shipping with auto...
August 29, 2021
Previous review

I was advised that I would get free shipping with auto pay. I was still charged for shipping.

Date of experience: July 29, 2021
California
1 review
1 helpful vote
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Website not working properly
September 9, 2021
Updated review

Website not working properly. I also wanted a different color of the TLV but since you play games and it was not presented at the same time as the other options (and I cannot get clarification as to when the TLV will be shown again) I was unable to get the color I originally wanted.

Date of experience: August 10, 2021

Website not working properly
August 30, 2021
Previous review

Website not working properly. I also wanted a different color of the TLV but since you play games and it was not presented at the same time as the other options (and I cannot get clarification as to when the TLV will be shown again) I was unable to get the color I originally wanted.

Date of experience: July 31, 2021
Texas
2 reviews
1 helpful vote
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I am discouraged...
September 9, 2021
Updated review

I am discouraged...

#1. I have items that I did not receive on these dates: May 15, May 28, June 1,2021. I would have called, but since some items take a while to receive, I decided to wait for them as a courtesy. I will call today to have those items checked...

#2. Every once in a while, I receive Emails stating that I will be refunded for items that I have purchased. Why? Why? Why? Those items have been confirmed and paid for. Why are the items being refunded?

NOTE: I would receive packages that were torn or ripped open, like they were being inspected. Not happening now. In fact, the packages that I now receive are wrapped very well and sometimes with a padded box. Thank you, SHOP LC.:-)

Date of experience: August 10, 2021

So far 5 stars!
August 30, 2021
Previous review

So far 5 stars!

Date of experience: July 30, 2021
Washington
2 reviews
0 helpful votes
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Had problems getting through with my tablet but so...
September 9, 2021
Updated review

Had problems getting through with my tablet but so much worth it as I never has seen a bracelet in Moissanite at this price little less saying at this carat weight so thank you Lc

Date of experience: August 10, 2021

Had problems getting through with my tablet but so...
August 30, 2021
Previous review

Had problems getting through with my tablet but so much worth it as I never has seen a bracelet in Moissanite et this price little less saying at this carat weight so thank you Lc

Date of experience: July 31, 2021
Colorado
1 review
0 helpful votes
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Love it but returned it
September 9, 2021
Updated review

Love it but returned it. Did not zip open far enough for easier access

Date of experience: August 10, 2021

Absolutely love it
August 30, 2021
Previous review

Absolutely love it

Date of experience: July 30, 2021
Illinois
1 review
0 helpful votes
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Pretty good so far
September 9, 2021
Updated review

Pretty good so far. This was my first experience with Shop LC and as of right now I am very pleased with the merchandise I ordered.

Date of experience: August 10, 2021

Pretty good so far
August 29, 2021
Previous review

Pretty good so far.

Date of experience: July 30, 2021
California
1 review
0 helpful votes
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5-stars!
September 9, 2021
Updated review

5-stars! Quality products and great shipping service. You have allowed edits to a safer Postal Shipping address - this is appreciated. Thank you!

Date of experience: August 9, 2021

Allow edits to safer Postal Shipping address, please
August 29, 2021
Previous review

Allow edits to safer Postal Shipping address, please. Thank you!

Date of experience: July 30, 2021
Illinois
1 review
0 helpful votes
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Quick easy and affordable, They always have items that...
September 8, 2021
Updated review

Quick easy and affordable, They always have items that are current and priced well below big box store prices. I always have had positive experiences with this company.

Date of experience: August 9, 2021

Quick easy and affordable
August 29, 2021
Previous review

Quick easy and affordable

Date of experience: July 30, 2021
Alabama
1 review
0 helpful votes
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It's usually quick and easy but I have noticed there...
September 8, 2021
Updated review

It's usually quick and easy but I have noticed there are many times when it's real busy that when I try to checkout it doesn't go thru. Happened to me yesterday. Instead of going thru to purchase the item it will do something crazy and then I miss out completely

Date of experience: August 9, 2021

It's usually quick and easy but I have noticed there...
August 29, 2021
Previous review

It's usually quick and easy but I have noticed there are many times when it's real busy that when I try to checkout it doesn't go thru. Happened to me yesterday. Instead of going thru to purchase the item it will do something crazy and then I miss out completely

Date of experience: July 30, 2021
California
1 review
0 helpful votes
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So far so good
September 8, 2021
Updated review

So far so good. I would like to leave a second chance to leave feed back after receiving polki diamond 4 cat bracelet. I hope the diamonds are clean!

Date of experience: August 9, 2021

So far so good
August 29, 2021
Previous review

So far so good. I would like to leave a second chance to leave feed back after receiving polki diamond 4 cat bracelet. I hope the diamonds are clean!

Date of experience: July 30, 2021
Utah
1 review
0 helpful votes
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I love SHOP LC I HAVE NEVER HAD A BAD EXPERIENCE WITH...
September 7, 2021
Updated review

I love SHOP LC I HAVE NEVER HAD A BAD EXPERIENCE WITH ANY OF YOU. I CAN'T WAIT TO USE THIS BRUSH I'M SO EXCITED.

Date of experience: August 8, 2021

I love SHOP LC I HAVE NEVER HAD A BAD EXPERIENCE...
August 27, 2021
Previous review

I love SHOP LC I HAVE NEVER HAD A BAD EXPERIENCE WITH ANY OF YOU. I CAN'T WAIT TO USE THIS BRUSH I'M SO EXCITED.

Date of experience: July 28, 2021
Florida
1 review
0 helpful votes
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I ENJOY SHOPPING WITH LC, THEY ARE SO EASY TO ORDER...
September 7, 2021
Updated review

I ENJOY SHOPPING WITH LC, THEY ARE SO EASY TO ORDER FROM ONLINE AND I NORMALLY RECEIVE THEM QUICKLY.

Date of experience: August 8, 2021

IT IS SO EASY AND ITEMS ARE RECEIVED QUICKLY
August 28, 2021
Previous review

IT IS SO EASY AND ITEMS ARE RECEIVED QUICKLY.

Date of experience: July 29, 2021
Colorado
1 review
0 helpful votes
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Fast and lovely items!
September 7, 2021
Updated review

Fast and lovely items! I ordered a pendant and it is pretty but huge!

Date of experience: August 8, 2021

Fast and lovely items!
August 28, 2021
Previous review

Fast and lovely items!

Date of experience: July 29, 2021
Michigan
1 review
2 helpful votes
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I love shopping at shop LC
September 6, 2021
Updated review

I love shopping at shop LC. The prices are unbeatable and the merchandise is very desirable. I'm hooked on your moissanite. Thank you!

Date of experience: August 7, 2021

I love shopping at shop LC
July 28, 2021
Previous review

I love shopping at shop LC. The prices are unbeatable and the merchandise is very desirable. I'm hooked on your moissanite. Thank you!

Date of experience: July 28, 2021
Texas
1 review
0 helpful votes
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Love how fast i can order
September 6, 2021
Updated review

Love how fast i can order. It is so very easy. A couple clicks and I'm done.

Date of experience: August 7, 2021

Love how fast i can order
July 28, 2021
Previous review

Love how fast i can order

Date of experience: July 28, 2021

From the business

Shop LC, formerly Liquidation Channel, was originally launched as The Jewelry Channel in 2007. With new approaches and steady business growth, the name evolved to match what we offer to our customers on a daily basis – an opportunity to shop "Low cost."

We bring forth a comprehensive range of exquisite jewelry, stylish accessories, skin care products, home décor, cosmetics and more! You can shop 24/7/365 from the convenience of your home and with an assurance of the Lowest price guarantee.

From cocktail rings and gemstone studded bracelets to scarves and handbags, you'll find it all in amazing designs, styles, shapes, and finishes!

Shop LC believes in bringing a smile to every face by Delivering joy with our products! So, don't wait any longer! Visit Shop LC and enjoy a vast range of exceptional quality products available at an everyday Low cost!


shoplc.com
Founded in 2007
Austin, Texas, United States