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The company's reputation is marred by significant customer dissatisfaction, particularly regarding its customer service and product quality. Many customers report issues with delayed shipping, poor communication, and challenges with the return process, often describing the service as unresponsive and frustrating. Concerns about product authenticity and quality are prevalent, with customers feeling misled by marketing claims. However, some positive feedback highlights the appeal of auction features and the variety of products available. Overall, the sentiment suggests a need for the company to enhance customer service responsiveness and improve product consistency to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
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I have received pendant necklaces that have knots in the chains in which they were packaged stuffed in a tiny baggy The chains was so fine and virtually impossible to get the knots out. I had to break the chain off and replace it to use the pendant This is the third time!
Most of the items I have purchased have been excellent. Great values Especially on Moissanite. Watch the show often even if I'm not purchasing anything. Love the hosts.
Most of the items I have purchased have been excellent. Great values Especially on Moissanite. Watch the show often even if I'm not purchasing anything. Love the hosts.
Easy painless and fun love my pans quick shipment and great product thank you
It's actually pretty good. There have been instances where there is a difference between the information on live TV and the website and what I presume is inventory and live orders taking place that is not reflected in the ability to place an order online. Too many customers must put items in their cart but do not checkout making it difficult to confirm actual available inventory. I understand. Even with all the automation, it's difficult to keep up.
It's actually pretty good. There have been instances where there is a difference between the information on live TV and the website and what I presume is inventory and live orders taking place that is not reflected in the ability to place an order online. Too many customers must put items in their cart but do not checkout making it difficult to confirm actual available inventory. I understand. Even with all the automation, it's difficult to keep up.
Honest company with quality product at real value. They offer super nice merch and high quality jewelry.
No problem. All came in great shape. I ordered several clearance items and jewelry.
I was advised that I would get free shipping with auto pay. I was still charged for shipping.
Website not working properly. I also wanted a different color of the TLV but since you play games and it was not presented at the same time as the other options (and I cannot get clarification as to when the TLV will be shown again) I was unable to get the color I originally wanted.
Website not working properly. I also wanted a different color of the TLV but since you play games and it was not presented at the same time as the other options (and I cannot get clarification as to when the TLV will be shown again) I was unable to get the color I originally wanted.
I am discouraged...
#1. I have items that I did not receive on these dates: May 15, May 28, June 1,2021. I would have called, but since some items take a while to receive, I decided to wait for them as a courtesy. I will call today to have those items checked...
#2. Every once in a while, I receive Emails stating that I will be refunded for items that I have purchased. Why? Why? Why? Those items have been confirmed and paid for. Why are the items being refunded?
NOTE: I would receive packages that were torn or ripped open, like they were being inspected. Not happening now. In fact, the packages that I now receive are wrapped very well and sometimes with a padded box. Thank you, SHOP LC.:-)
Had problems getting through with my tablet but so much worth it as I never has seen a bracelet in Moissanite at this price little less saying at this carat weight so thank you Lc
Had problems getting through with my tablet but so much worth it as I never has seen a bracelet in Moissanite et this price little less saying at this carat weight so thank you Lc
Love it but returned it. Did not zip open far enough for easier access
Pretty good so far. This was my first experience with Shop LC and as of right now I am very pleased with the merchandise I ordered.
5-stars! Quality products and great shipping service. You have allowed edits to a safer Postal Shipping address - this is appreciated. Thank you!
Allow edits to safer Postal Shipping address, please. Thank you!
Quick easy and affordable, They always have items that are current and priced well below big box store prices. I always have had positive experiences with this company.
It's usually quick and easy but I have noticed there are many times when it's real busy that when I try to checkout it doesn't go thru. Happened to me yesterday. Instead of going thru to purchase the item it will do something crazy and then I miss out completely
It's usually quick and easy but I have noticed there are many times when it's real busy that when I try to checkout it doesn't go thru. Happened to me yesterday. Instead of going thru to purchase the item it will do something crazy and then I miss out completely
So far so good. I would like to leave a second chance to leave feed back after receiving polki diamond 4 cat bracelet. I hope the diamonds are clean!
So far so good. I would like to leave a second chance to leave feed back after receiving polki diamond 4 cat bracelet. I hope the diamonds are clean!
I love SHOP LC I HAVE NEVER HAD A BAD EXPERIENCE WITH ANY OF YOU. I CAN'T WAIT TO USE THIS BRUSH I'M SO EXCITED.
I love SHOP LC I HAVE NEVER HAD A BAD EXPERIENCE WITH ANY OF YOU. I CAN'T WAIT TO USE THIS BRUSH I'M SO EXCITED.
I ENJOY SHOPPING WITH LC, THEY ARE SO EASY TO ORDER FROM ONLINE AND I NORMALLY RECEIVE THEM QUICKLY.
IT IS SO EASY AND ITEMS ARE RECEIVED QUICKLY.
Fast and lovely items! I ordered a pendant and it is pretty but huge!
I love shopping at shop LC. The prices are unbeatable and the merchandise is very desirable. I'm hooked on your moissanite. Thank you!
I love shopping at shop LC. The prices are unbeatable and the merchandise is very desirable. I'm hooked on your moissanite. Thank you!
Love how fast i can order. It is so very easy. A couple clicks and I'm done.
Answer: Your jeweler has no idea what the difference is between "lab created" and " fissure filled". Niassa rubies are mined from the ground. They just go through a treatment that enhances their clarity. Upwards of 97% of gemstones go through some sort of treatment whether it be heating, irradiation, diffusion, fissure filling, dyeing. Some trwatments do effect the value, for instance, jade that has been bleached, filled and dyed really has little value at all. Thats why they dump it here. Asians wouldnt be caught dead with it. Its akin to costume beads. I suggest you go to the GIAs website for all of your info, not your local jeweler.
Answer: Hey there happy to help answer any questions. Can you help us understand what you are asking? Are you referring to the authenticity of the item?
Answer: We typically do not remove an item from someone's budget pay. Could you clarify further?
Answer: As this question is account specific, have you reached out to customer service so they can pull your account to provide more details?
Answer: As this question is account specific, have you reached out to customer service so they can pull your account to provide more details?
Answer: As this question is account specific, have you reached out to customer service so they can pull your account to provide more details?
Answer: Hey there we do not remove products from the cart unless an item has expired. Would you mind sharing your details to [email protected] so we can have a specialist review your account?
Answer: Hello our products general are delivered within 5-7 business days.
Answer: Hey there happy to help very sorry to hear about what occurred! If you still need assistance please us know at [email protected]. We can confirm emails are being responded to in the same business day you will get an answer.
Answer: You can cancel an order (if it's within 30 mins) online in your order history. Or you can chat, email [email protected], or call us at 877-899-0078 and we are happy to address it for you. Usually a cancellation can be done within a few hours of ordering on our side.
Shop LC, formerly Liquidation Channel, was originally launched as The Jewelry Channel in 2007. With new approaches and steady business growth, the name evolved to match what we offer to our customers on a daily basis – an opportunity to shop "Low cost."
We bring forth a comprehensive range of exquisite jewelry, stylish accessories, skin care products, home décor, cosmetics and more! You can shop 24/7/365 from the convenience of your home and with an assurance of the Lowest price guarantee.
From cocktail rings and gemstone studded bracelets to scarves and handbags, you'll find it all in amazing designs, styles, shapes, and finishes!
Shop LC believes in bringing a smile to every face by Delivering joy with our products! So, don't wait any longer! Visit Shop LC and enjoy a vast range of exceptional quality products available at an everyday Low cost!

