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Shop LC

2.2

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Shop LC Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, particularly regarding its customer service and product quality. Many customers report issues with delayed shipping, poor communication, and challenges with the return process, often describing the service as unresponsive and frustrating. Concerns about product authenticity and quality are prevalent, with customers feeling misled by marketing claims. However, some positive feedback highlights the appeal of auction features and the variety of products available. Overall, the sentiment suggests a need for the company to enhance customer service responsiveness and improve product consistency to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
99
value
65
shipping
71
returns
53
quality
62
This company responds to reviews on average within 44 days

Instant Feedback

2,232 reviews

We monitor reviews for authenticity

Florida
1 review
1 helpful vote
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I have shopped with Shop LC for seven years
September 17, 2021
Updated review

I have shopped with Shop LC for seven years. Previously shopped with other home shopping channels before discovering your channel. Shop LC exceeds all the others.

Date of experience: August 18, 2021

I have shopped with Shop LC for seven years
September 7, 2021
Previous review

I have shopped with Shop LC for seven years. Previously shopped with other home shopping channels before discovering your channel. Shop LC exceeds all the others.

Date of experience: August 7, 2021
Texas
1 review
0 helpful votes
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It was very convenient I was very satisfied with the...
September 17, 2021
Updated review

It was very convenient I was very satisfied with the bracelet I ordered thank you very much I recommend my friends to check out Lc application web so they can order items they may be interested in thank you again very much

Date of experience: August 17, 2021

It was very convenient
September 6, 2021
Previous review

It was very convenient

Date of experience: August 7, 2021
New York
2 reviews
0 helpful votes
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It's easy to return anything you really don't car for...
September 16, 2021
Updated review

It's easy to return anything you really don't car for when you get it home

Date of experience: August 17, 2021

It is easy to order and return
September 4, 2021
Previous review

It is easy to order and return,

Date of experience: August 4, 2021
Michigan
1 review
0 helpful votes
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One of the best online shopping experiences I have...
September 16, 2021
Updated review

One of the best online shopping experiences I have had.

Date of experience: August 17, 2021

One of the best online shopping experiences I have...
September 6, 2021
Previous review

One of the best online shopping experiences I have had.

Date of experience: August 7, 2021
Ohio
2 reviews
0 helpful votes
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Today so far so good
September 16, 2021
Updated review

Today so far so good. I just hope in the future If I place an order and you cancel it You Don't wait 4 days before notifying me that it has been canceled. Because that happened and I lost $63.00 because the order was put on a gift card my sister sent me for my birthday and I no longer had the card it had been thrown away. If I had been notified earlier I would have still had the card and could have used it for something else but that didn't happen.

Date of experience: August 16, 2021

Today so far so good
September 6, 2021
Previous review

Today so far so good. I just hope in the future If I place an order and you cancel it You Don't wait 4 days before notifying me that it has been canceled. Because that happened and I lost $63.00 because the order was put on a gift card my sister sent me for my birthday and I no longer had the card it had been thrown away. If I had been notified earlier I would have still had the card and could have used it for something else but that didn't happen.

Date of experience: August 6, 2021
District of Columbia
1 review
0 helpful votes
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I absolutely love your company!
September 15, 2021
Updated review

I absolutely love your company! I truly wish more companies would be great like you!

Date of experience: August 16, 2021

I absolutely love your company!
September 5, 2021
Previous review

I absolutely love your company! I truly wish more companies would be great like you!

Date of experience: August 5, 2021
California
4 reviews
0 helpful votes
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Items processed quickly & shipped right away
September 15, 2021
Updated review

Items processed quickly & shipped right away. Only delay was post office in delivering mail.

Date of experience: August 15, 2021

Problems with shopping & buying
September 4, 2021
Previous review

Problems with shopping & buying

Date of experience: August 4, 2021
Wisconsin
1 review
0 helpful votes
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Love it, love it!
September 15, 2021
Updated review

Love it, love it! Just started my Christmas shopping!

Date of experience: August 15, 2021

Love it, love it!
September 4, 2021
Previous review

Love it, love it! Just started my Christmas shopping!

Date of experience: August 5, 2021
California
1 review
1 helpful vote
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Recieved sandals I won on auction they were wrong size...
September 14, 2021
Updated review

Recieved sandals I won on auction they were wrong size and color, can't return. Otherwise, all purchases have been fine... Saw item I wanted to bid on.

Date of experience: August 15, 2021

Recieved sandals I won on auction they were wrong size...
September 3, 2021
Previous review

Recieved sandals I won on auction they were wrong size and color, can't return. Otherwise, all purchases have been fine... Saw item I wanted to bid on.

Date of experience: August 3, 2021
North Carolina
1 review
0 helpful votes
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So fast and easy to get great jewelry at unbelievable...
September 14, 2021
Updated review

So fast and easy to get great jewelry at unbelievable prices!

Date of experience: August 15, 2021

So fast and easy to get great jewelry at unbelievable...
September 4, 2021
Previous review

So fast and easy to get great jewelry at unbelievable prices!

Date of experience: August 4, 2021
New Mexico
1 review
0 helpful votes
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Was not able to get with chat as item was listed as...
September 14, 2021
Updated review

Was not able to get with chat as item was listed as free shipping and order says shipping amount charged. I spoke to an associate who told me shipping would not be charged but I was charged $2.99 for shipping.

Date of experience: August 14, 2021

Was not able to get with chat as item was listed as...
September 3, 2021
Previous review

Was not able to get with chat as item was listed as free shipping and order says shipping amount charged.

Date of experience: August 3, 2021
Texas
1 review
0 helpful votes
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Lately, my orders have not been completed
September 13, 2021
Updated review

Lately, my orders have not been completed. Items are randomly cancelled by you and refunded. Then I watch the quantities of the items I tried to purchase go down one by one. That's not convincing me that you didn't have any. This has happened at least 4 times on purchases I attempted in July.

Date of experience: August 14, 2021

Lately, my orders have not been completed
September 2, 2021
Previous review

Lately, my orders have not been completed. Items are randomly cancelled by you and refunded. Then I watch the quantities of the items I tried to purchase go down one by one. That's not convincing me that you didn't have any. This has happened at least 4 times on purchases I attempted in July.

Date of experience: August 3, 2021
Michigan
1 review
0 helpful votes
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No issues ordering
September 13, 2021
Updated review

No issues ordering. I received the ring but will be returning it because the band is uncomfortable to wear. I prefer a smooth band

Date of experience: August 14, 2021

No issues ordering
September 3, 2021
Previous review

No issues ordering. Thank you

Date of experience: August 4, 2021
Pennsylvania
1 review
0 helpful votes
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Very nice items, very good prices very bad shipping,
September 13, 2021
Updated review

Very nice items, very good prices very bad shipping,

Date of experience: August 14, 2021

Very nice items, very bad shipping
September 3, 2021
Previous review

Very nice items, very bad shipping

Date of experience: August 4, 2021
New York
1 review
0 helpful votes
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Hard to make selection as the timer runs out quickly...
September 13, 2021
Updated review

Hard to make selection as the timer runs out quickly...

Date of experience: August 14, 2021

Hard to make selection as the timer runs out quickly...
September 1, 2021
Previous review

Hard to make selection as the timer runs out quickly...

Date of experience: August 2, 2021
Illinois
1 review
0 helpful votes
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Some items look different on tv or website than they...
September 13, 2021
Updated review

Some items look different on tv or website than they really are, which is common when you shop from home. Luckily, you have 30 days to inspect and decide if you like your purchase.If for any reason you are not happy You can return your purchase and receive a refund.
There is a charge for shipping back your items.

Date of experience: August 13, 2021

...
September 2, 2021
Previous review

...

Date of experience: August 3, 2021
Georgia
1 review
0 helpful votes
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I have been shopping with the LC for many years and...
September 12, 2021
Updated review

I have been shopping with the LC for many years and have tons of jewelry and other items from them. I absolutely adore this company... 99.9% of everything I have bought over the years, I have been thrilled with.

Date of experience: August 13, 2021

I have been shopping with the LC for many years and...
September 2, 2021
Previous review

I have been shopping with the LC for many years and have tons of jewelry and other items from them. I absolutely adore this company... 99.9% of everything I have bought over the years, I have been thrilled with.

Date of experience: August 3, 2021
North Dakota
1 review
2 helpful votes
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Loving what I found so far, can't wait to get this...
September 12, 2021
Updated review

Loving what I found so far, can't wait to get this order. Thank you so much.
Judy.

Date of experience: August 13, 2021

Loving what I found so far, can't wait to get this...
September 1, 2021
Previous review

Loving what I found so far, can't wait to get this order. Thank you so much.
Judy.

Date of experience: August 2, 2021
Missouri
1 review
0 helpful votes
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Usually really excited to unwrap my purchases from...
September 11, 2021
Updated review

Usually really excited to unwrap my purchases from Shop LC. Sometimes there have been issues with regard to size, but overall some great items and good deals!

Date of experience: August 12, 2021

Usually really excited to unwrap my purchases from...
September 1, 2021
Previous review

Usually really excited to unwrap my purchases from Shop LC. Sometimes there have been issues with regard to size, but overall some great items and good deals!

Date of experience: August 1, 2021
New Mexico
3 reviews
0 helpful votes
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It's a great website for the items but it freezes up...
September 11, 2021
Updated review

It's a great website for the items but it freezes up on me constantly I'm having to reload it other than that beautiful things on it

Date of experience: August 12, 2021

It's a great website for the items but it freezes up...
September 1, 2021
Previous review

It's a great website for the items but it freezes up on me constantly I'm having to reload it other than that beautiful things on it

Date of experience: August 2, 2021

From the business

Shop LC, formerly Liquidation Channel, was originally launched as The Jewelry Channel in 2007. With new approaches and steady business growth, the name evolved to match what we offer to our customers on a daily basis – an opportunity to shop "Low cost."

We bring forth a comprehensive range of exquisite jewelry, stylish accessories, skin care products, home décor, cosmetics and more! You can shop 24/7/365 from the convenience of your home and with an assurance of the Lowest price guarantee.

From cocktail rings and gemstone studded bracelets to scarves and handbags, you'll find it all in amazing designs, styles, shapes, and finishes!

Shop LC believes in bringing a smile to every face by Delivering joy with our products! So, don't wait any longer! Visit Shop LC and enjoy a vast range of exceptional quality products available at an everyday Low cost!


shoplc.com
Founded in 2007
Austin, Texas, United States