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The company's reputation is marred by significant customer dissatisfaction, particularly regarding its customer service and product quality. Many customers report issues with delayed shipping, poor communication, and challenges with the return process, often describing the service as unresponsive and frustrating. Concerns about product authenticity and quality are prevalent, with customers feeling misled by marketing claims. However, some positive feedback highlights the appeal of auction features and the variety of products available. Overall, the sentiment suggests a need for the company to enhance customer service responsiveness and improve product consistency to regain consumer trust.
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I have shopped with Shop LC for seven years. Previously shopped with other home shopping channels before discovering your channel. Shop LC exceeds all the others.
I have shopped with Shop LC for seven years. Previously shopped with other home shopping channels before discovering your channel. Shop LC exceeds all the others.
It was very convenient I was very satisfied with the bracelet I ordered thank you very much I recommend my friends to check out Lc application web so they can order items they may be interested in thank you again very much
It's easy to return anything you really don't car for when you get it home
One of the best online shopping experiences I have had.
One of the best online shopping experiences I have had.
Today so far so good. I just hope in the future If I place an order and you cancel it You Don't wait 4 days before notifying me that it has been canceled. Because that happened and I lost $63.00 because the order was put on a gift card my sister sent me for my birthday and I no longer had the card it had been thrown away. If I had been notified earlier I would have still had the card and could have used it for something else but that didn't happen.
Today so far so good. I just hope in the future If I place an order and you cancel it You Don't wait 4 days before notifying me that it has been canceled. Because that happened and I lost $63.00 because the order was put on a gift card my sister sent me for my birthday and I no longer had the card it had been thrown away. If I had been notified earlier I would have still had the card and could have used it for something else but that didn't happen.
I absolutely love your company! I truly wish more companies would be great like you!
I absolutely love your company! I truly wish more companies would be great like you!
Items processed quickly & shipped right away. Only delay was post office in delivering mail.
Love it, love it! Just started my Christmas shopping!
Love it, love it! Just started my Christmas shopping!
Recieved sandals I won on auction they were wrong size and color, can't return. Otherwise, all purchases have been fine... Saw item I wanted to bid on.
Recieved sandals I won on auction they were wrong size and color, can't return. Otherwise, all purchases have been fine... Saw item I wanted to bid on.
So fast and easy to get great jewelry at unbelievable prices!
So fast and easy to get great jewelry at unbelievable prices!
Was not able to get with chat as item was listed as free shipping and order says shipping amount charged. I spoke to an associate who told me shipping would not be charged but I was charged $2.99 for shipping.
Was not able to get with chat as item was listed as free shipping and order says shipping amount charged.
Lately, my orders have not been completed. Items are randomly cancelled by you and refunded. Then I watch the quantities of the items I tried to purchase go down one by one. That's not convincing me that you didn't have any. This has happened at least 4 times on purchases I attempted in July.
Lately, my orders have not been completed. Items are randomly cancelled by you and refunded. Then I watch the quantities of the items I tried to purchase go down one by one. That's not convincing me that you didn't have any. This has happened at least 4 times on purchases I attempted in July.
No issues ordering. I received the ring but will be returning it because the band is uncomfortable to wear. I prefer a smooth band
Very nice items, very good prices very bad shipping,
Very nice items, very bad shipping
Hard to make selection as the timer runs out quickly...
Hard to make selection as the timer runs out quickly...
Some items look different on tv or website than they really are, which is common when you shop from home. Luckily, you have 30 days to inspect and decide if you like your purchase.If for any reason you are not happy You can return your purchase and receive a refund.
There is a charge for shipping back your items.
I have been shopping with the LC for many years and have tons of jewelry and other items from them. I absolutely adore this company... 99.9% of everything I have bought over the years, I have been thrilled with.
I have been shopping with the LC for many years and have tons of jewelry and other items from them. I absolutely adore this company... 99.9% of everything I have bought over the years, I have been thrilled with.
Loving what I found so far, can't wait to get this order. Thank you so much.
Judy.
Loving what I found so far, can't wait to get this order. Thank you so much.
Judy.
Usually really excited to unwrap my purchases from Shop LC. Sometimes there have been issues with regard to size, but overall some great items and good deals!
Usually really excited to unwrap my purchases from Shop LC. Sometimes there have been issues with regard to size, but overall some great items and good deals!
It's a great website for the items but it freezes up on me constantly I'm having to reload it other than that beautiful things on it
It's a great website for the items but it freezes up on me constantly I'm having to reload it other than that beautiful things on it
Answer: Your jeweler has no idea what the difference is between "lab created" and " fissure filled". Niassa rubies are mined from the ground. They just go through a treatment that enhances their clarity. Upwards of 97% of gemstones go through some sort of treatment whether it be heating, irradiation, diffusion, fissure filling, dyeing. Some trwatments do effect the value, for instance, jade that has been bleached, filled and dyed really has little value at all. Thats why they dump it here. Asians wouldnt be caught dead with it. Its akin to costume beads. I suggest you go to the GIAs website for all of your info, not your local jeweler.
Answer: Hey there happy to help answer any questions. Can you help us understand what you are asking? Are you referring to the authenticity of the item?
Answer: We typically do not remove an item from someone's budget pay. Could you clarify further?
Answer: As this question is account specific, have you reached out to customer service so they can pull your account to provide more details?
Answer: As this question is account specific, have you reached out to customer service so they can pull your account to provide more details?
Answer: As this question is account specific, have you reached out to customer service so they can pull your account to provide more details?
Answer: Hey there we do not remove products from the cart unless an item has expired. Would you mind sharing your details to [email protected] so we can have a specialist review your account?
Answer: Hello our products general are delivered within 5-7 business days.
Answer: Hey there happy to help very sorry to hear about what occurred! If you still need assistance please us know at [email protected]. We can confirm emails are being responded to in the same business day you will get an answer.
Answer: You can cancel an order (if it's within 30 mins) online in your order history. Or you can chat, email [email protected], or call us at 877-899-0078 and we are happy to address it for you. Usually a cancellation can be done within a few hours of ordering on our side.
Shop LC, formerly Liquidation Channel, was originally launched as The Jewelry Channel in 2007. With new approaches and steady business growth, the name evolved to match what we offer to our customers on a daily basis – an opportunity to shop "Low cost."
We bring forth a comprehensive range of exquisite jewelry, stylish accessories, skin care products, home décor, cosmetics and more! You can shop 24/7/365 from the convenience of your home and with an assurance of the Lowest price guarantee.
From cocktail rings and gemstone studded bracelets to scarves and handbags, you'll find it all in amazing designs, styles, shapes, and finishes!
Shop LC believes in bringing a smile to every face by Delivering joy with our products! So, don't wait any longer! Visit Shop LC and enjoy a vast range of exceptional quality products available at an everyday Low cost!

