Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of Fem Things

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Designer looks at affordable prices! Join the movement, shop at Fem Things.


Sponsored message from Fem Things
Get our NEW PRODUCTS and BEST SELLERS here!
Buy Now
How would you rate Fem Things?
grey stargrey stargrey stargrey stargrey star

Fem Things Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and aesthetic appeal of the products, particularly the bracelets. Many appreciate the ease of the ordering process and the prompt shipping, contributing to high customer satisfaction. However, concerns have emerged regarding billing issues, with multiple reports of unexpected charges causing frustration. Additionally, some customers experienced delays in delivery beyond the promised timeframe. Overall, while the company excels in product quality and customer engagement, addressing billing transparency and improving shipping reliability could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

28,277 reviews

We monitor reviews for authenticity

Alabama
1 review
1 helpful vote
Follow Jennica M.
Unfollow Jennica M.
Share Review
Report Review

My order
September 3, 2020

I really wanted the life is tough and so am I bracelet I ordered but y'all sent me Something totally different so I'm highly disappointed in that but other than that I'm highly impressed with y'all quality

Date of experience: August 29, 2020
Pennsylvania
1 review
0 helpful votes
Follow Nicole H.
Unfollow Nicole H.
Share Review
Report Review

I need help I am confused it says that my order shipped separately. If, the Chica order was shipped I never received any tracking number. Other than that. I love your jewelry. I have no complaints. I know that I will becoming a member soon.

Date of experience: July 10, 2020
Florida
1 review
3 helpful votes
Follow Christine F.
Unfollow Christine F.
Share Review
Report Review

Love the products on their site. Got a couple things for me and my friends! I wish they carried more bracelets, the ones they have are so cute!

Date of experience: April 27, 2020
Michigan
1 review
2 helpful votes
Follow Paula G.
Unfollow Paula G.
Share Review
Report Review

Beware... Scam!
April 4, 2020

This company is a scam. I ordered some simple rings for my daughters and god daughter two years ago for Christmas. They cost very little (and are only worth very little), but what I didn't realize is that in VERY small print at the bottom of my order it said that I was enrolled in a membership. Membership for what? Over the course of a year, I ended up with almost $200 in membership fees (small charges every month that were easy to overlook) before I caught it. Once I caught it, I called to cancel which they grudgingly did. Now I just noticed that they started charging me again so I will have to deal with them again. DO NOT order from them because they will continue to find ways to charge you. Sneaky and dishonest.

Date of experience: April 4, 2020
Ohio
1 review
8 helpful votes
Follow Jaime J.
Unfollow Jaime J.
Share Review
Report Review

Kept charging!
February 13, 2020

I haven't used them since 2017 and they've continued randomly charging my account for random $2+change amounts. When I contacted support, their excuse is that the charge is for "saved shopping carts, electronic access to un-used gift card codes or custom account modifications". They claim the charge will be refunded to me in the next 5-10 business days, but it never should have occurred at all.

Date of experience: February 13, 2020
Kentucky
1 review
1 helpful vote
Follow Lisa G.
Unfollow Lisa G.
Share Review
Report Review

Scam! Don't order!
January 19, 2020

I purchased from this company over a year ago and continued to get small charges on my credit card, continually called company who assured me that they would not bill again, and FINALLY had to block them from my credit card!

Date of experience: January 18, 2020
Illinois
1 review
1 helpful vote
Follow christine r.
Unfollow christine r.
Share Review
Report Review

Beware!
December 31, 2019

Cancelled membership months ago. Out of the blue I get a charge to my bank acct. Cancelled AGAIN and asked for refund. Will see what happens.

Date of experience: December 30, 2019
Georgia
1 review
2 helpful votes
Follow Kasey H.
Unfollow Kasey H.
Share Review
Report Review

Beware!
November 8, 2019

Like others have stated, they charge you for a membership monthly. I didn't notice until I was in the hole for over $200 after I purchased a $1.99 bracelet.

Date of experience: November 8, 2019
New York
2 reviews
3 helpful votes
Follow Diane R.
Unfollow Diane R.
Share Review
Report Review

When I placed an order (and I never did receive the whole order) the order confirmation email said, in tiny print wayyyyy down at the bottom, that I'd been enrolled in a free two-week trial membership, if I hadn't caught it and canceled it, I would have been billed for being a member... not sure whether this is even legal, but it's definitely unethical. I will never order from them again. (And I would give them zero stars if I could.)

Date of experience: April 1, 2019
Florida
1 review
2 helpful votes
Follow Debi W.
Unfollow Debi W.
Share Review
Report Review

SCAM site
April 1, 2019

I ordered one item, before Christmas, still awaiting it... and have been charged for something this month,... without making any further purchase.

Date of experience: April 1, 2019
Kentucky
1 review
1 helpful vote
Follow Shannon R.
Unfollow Shannon R.
Share Review
Report Review

BE CAREFUL
March 14, 2019

I had purchased a ring on this website. It must be in some fine print because it also signed me up for a monthly membership that I have been charged for each month! I have requested to cancel the membership and it still has yet to be done!

Date of experience: March 14, 2019
Illinois
1 review
3 helpful votes
Follow c r.
Unfollow c r.
Share Review
Report Review

Scam
January 12, 2019

Ordered one item, membership was hidden in fine print. Complained and was given a "store credit" rather than a refund. Used said credit and an still waiting for shipment. (Shipping EXCLUDED from credit. Will NEVER use this site again.

Date of experience: January 12, 2019
Illinois
1 review
0 helpful votes
Follow Veronica L.
Unfollow Veronica L.
Share Review
Report Review

Will never buy again from this site. How do you charge people for a simple purchase twice and expect them to re-buy.

Date of experience: January 1, 2019
Germany
1 review
0 helpful votes
Follow Tammie P.
Unfollow Tammie P.
Share Review
Report Review

BEWARE! Item was cheap
December 26, 2018

Do not waste your money. Item was not the item pictured on site. The item I received was cheap looking. Disappointed

Date of experience: December 26, 2018
New York
1 review
1 helpful vote
Follow Barbara P.
Unfollow Barbara P.
Share Review
Report Review

Total bogus/scam outfit
November 21, 2018

Same thing happened to me as several others here: ordered something, the 'membership' is hidden in the fine print, and got months of charges for it. Just spoke with the company and they are giving me 3 months credit and gift cards. Don't support this scam outfit! They also seem to have other branches, sweet simply vegan is one I find, so beware of others.

Date of experience: November 21, 2018
Florida
1 review
2 helpful votes
Follow Carolyn P.
Unfollow Carolyn P.
Share Review
Report Review

Scam
October 31, 2018

No where did I get a membership or any indication of such and I didnt see this charge for months not sure even what was bought or by who. They wouldn't tell me or cancel it when I requested. I'm disputing it all

Date of experience: October 31, 2018
Washington
1 review
2 helpful votes
Follow Tierre A.
Unfollow Tierre A.
Share Review
Report Review

This company does warn you about the membership. I placed an order and knew about the membership. They received my cancellation, told me my order was updated, and shipped them anyway. They then charged me for three months of membership over a two month period. There is no way to cancel the membership because I don't even have an account on their website. I called my bank for resolution, hopefully enough people will call their banks to red flag them.

Date of experience: March 1, 2018
California
1 review
4 helpful votes
Follow Stephanie J.
Unfollow Stephanie J.
Share Review
Report Review

ARE YOU KIDDING ME!
February 2, 2018

I ordered 2 bracelets in November and am now paying for some sort of membership that the credit card I used says I have to try and deal with them first. I never agreed to a membership - RIP OFF - SCAM

Date of experience: February 1, 2018
Wisconsin
1 review
2 helpful votes
Follow Jill W.
Unfollow Jill W.
Share Review
Report Review

Getting ripped off
February 1, 2018

We ordered a couple of bracelets on line and now have been charged $19.87 for 3 months in a row. WHAT THE HELL? What kind of scam are they running?

Date of experience: January 31, 2018
Indiana
2 reviews
5 helpful votes
Follow Angela H.
Unfollow Angela H.
Share Review
Report Review

SCAM
January 18, 2018

I never agreed to a membership, I only ordered 2 rings, which I have not received. Just noticed they took 19.87 out of my account, even though I told them to cancel me.

Date of experience: January 17, 2018