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ShopClues

1.4

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ShopClues Reviews Summary

ShopClues is an online shopping site in India that offers a wide range of products, including electronics, fashion, home and kitchen appliances, health and sports products. It provides easy return and replacement policies, making it a popular choice for customers.

This summary is generated by AI, based on text from customer reviews

service
30
value
30
shipping
30
returns
28
quality
29

We monitor reviews for authenticity

India
1 review
3 helpful votes
Follow Vivek S.
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I am a shopaholic person. Generally prefer shopping online for apparels, accessories & footwear etc. as you can get a wide collection of items under one roof. Shopclues is at the top of my shopping list. It timely offers great discounts and deals that I never forgot to take benefit of. The quick delivery services at your door step is really acclaimed. You don’t have to spoil your hours traveling & wandering shop to shop.

Date of experience: January 28, 2016
India
1 review
1 helpful vote
Follow raj k.
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Hi my name is raj,

My worst experience with online shopping with shopclues website.

1. Poor product quality.
2. Wrong product delivery.
3. Poor customer care services.
4. no one response for the errors.
5. many more errors and poor things...

ETC...

Date of experience: January 1, 2016
India
10 reviews
138 helpful votes
Follow Satakshi M.
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Delay Services.
December 11, 2015

Its a worse site i ever deal with they are really not in customer service. Product was delivered me on delay basis. Everytime they said ur product was dispatched from here... i got the mobile phone after 15 days...

Date of experience: December 11, 2015
India
11 reviews
95 helpful votes
Follow nivedita C.
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Hello guys, plj do not opt this site online shopping... this not good at all. Disppointed with their... i will never come again on this site...

Date of experience: December 11, 2015
NL
10 reviews
139 helpful votes
Follow sonali d.
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Ok services
December 11, 2015

My brother had ordered a mobile phone from shopclues. The prices listed on this site is good but takes so much time to delivered. They should improve their delivering services. So that this site more became in contact of customers.

Date of experience: December 10, 2015
India
1 review
2 helpful votes
Follow Yogesh R.
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1. My Order Date - 19 Oct 2015

2. Delivery Date - 31 to 02 Nov 2015

3. Courier - Beaccon Courier

4. Tracking Number - *******

5. Beaccon Courier Next Courier Partner - Tracon Couriee

6. Tracking Number - Dont know anybody(Nor Me, Nor Shop Clues and surprisingly Beaccon is also dont know, what the hell is this, beaccon courier couriered my product and they dont know tracking number?)

7. Complaint registered by Customer - More than 50 times in shop clues but.

8. Resolution - Zero(0)

9. Cancelation - Order automatically Cancel by Shop Clues today on 12 Nov 2015.

So what will I do or aisi farzi company ke liye ab kya comment karne hain.

Bhaiyo kabhi bhi galti se aisi ghtiya or fraud company ke chakkar me apne paise barbaad mat kijiye aapki mehant ki kamai hai soch samjh kar shopping kijiyegi. Ab aisi ghatiya company ke liye kya review?

Date of experience: November 11, 2015
India
1 review
1 helpful vote
Follow akshay n.
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Whoever read this review, it is my sincere suggestion not to use shopclues. Many of the products which are shown in the website are good to look but when you really buy it, you have completely different material. Shipping is late, same is the case for refunding.

Date of experience: November 10, 2015
India
2 reviews
15 helpful votes
Follow robin k.
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Not very good but fine
October 16, 2015

This is a online shopping site but the delivery time is too long,,,,

Date of experience: October 16, 2015
Canada
1 review
1 helpful vote
Follow braiveny s.
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"Cheaters refund my money back" worst site ever-
Order no *******-one more Ticket no-******* for my order of htc7 cel phone which cost me *******/-
Shopclues dint refund my money yet… m taking followup for d past 1 month and dey r oly saying v appriciate ur patience and understanding for d same… if u cant resolve a customer query den close down shopclues…i don kno wats wrong with dis site y dey r delaying to do thier wrk on time… if v had not paid to them dey wud hv made a case upon us by now… cheaters…refund my money now. Guys u r goin to loose all ur money shopclues is being a threat to other online shopping companies…these are losing peoples trust. I wud rate "0" for dis and not "1" if dey dont refund my money soon.

Date of experience: September 23, 2015
India
1 review
1 helpful vote
Follow Leona C.
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Worst site forever
September 6, 2015

The world worst E commerce website is ShopClues. Only showing, not delivering anything. It really blaming to online market to give worst product. Flipkart, jabong, myntra etc they are very reliable. So dont purchase from ShopClues, its a fake site.No words for that website. Only taken money. Have to step necessary step against ShopClues

Date of experience: September 6, 2015
1 review
2 helpful votes
Follow Chanpreet S.
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Shopclues cheaters
September 2, 2015

My order number is *******
I never received my product but your agents that it was already delivered
I would like to say that no one should order on this app
It is the worst online shopping app I have ever seen in my life.
They don't deliver the product and tell that they delivered the product
They don't even bothered to atleast call once before sending the product back.
They are so much careless about their customers and business

Date of experience: September 2, 2015
Serbia
6 reviews
10 helpful votes
Follow Gordon M.
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Cool
July 27, 2015

Nice collection of products at whole sale prices. Definitely recommend all to go for this.

Date of experience: July 27, 2015
NL
3 reviews
3 helpful votes
Follow selva k.
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I ordered air color of laser brand they send totally damage product and still no response. I advice to all online shoppers please stay away from ShopClues. ShopClues is supporting seller to sell damage product

Date of experience: June 10, 2015
India
1 review
1 helpful vote
Follow Ganapathy K.
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#Shopclues. Dissapointed with my first and only experience. Order #*******. You say you've delivered but I haven't received it. How could you deliver the product to someone other than me, without first informing me? No more. Rather pay a lil more and actually get my product.

Date of experience: May 14, 2015
India
2 reviews
2 helpful votes
Follow Ashish K.
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I ordered Bajaj OTG oven from this site and I received the product damaged. I requested for a replacement on 8th April. It has been 2 weeks and there is no progress on return. I have sent almost 10+ clear images of product and packaging from all angles but still I am being asked images after every 2-3 days. Looks like they do not want to replace the product and waiting when I get frustrated and stop following. I will never shop again from this site.

Date of experience: April 21, 2015
India
1 review
1 helpful vote
Follow Rohit S.
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I had purchased 2 products, a shirt and few pairs of socks. But when I tried to change it as the size was small and the quality of the product was pathetic, they took nearly 15 days to reply me and that too after 5 reminders. And even after that, they replied that we cannot change or return the product.

Will never buy anything from they again.

Date of experience: April 8, 2015
India
1 review
0 helpful votes
Follow Su N.
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Bloody frausters
March 16, 2015

Hie, everyone I ordered an item from shopclues.com. They deducted money on the first attempt from my debit card as cash on delivery is not available with this site(best way to get money& hide from the customers as they have money nd u dont have the product). After 4 days I got a sms stating that my order was cacelled due to non availability of courier facility in that area.( I ordered item in sector 29 chandigarh, an easy available option and a posh area) sms said u will get refund in few days. After 8 working days I still have not received my refund back. When contacted customer care they never pick's the call. By chance they picked call the c care guy they had a very rude tone, the cce even said "me kya karu agar tere paise wapas nai aye hai to" and abruptly cut the call. Now I am afraid that the money which I have paid will never come back So people beware this site is fake, they will seduce u by giving big offers and low price and when u order they will deduct ur money and will not deliver the item nor refund ur money. *******472 my contact number. Screenshot attached of my order dated 28th February. Today is 16th march

Date of experience: March 15, 2015
India
1 review
0 helpful votes
Follow abbasali a.
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Very bad and poor services from shopclues, if you people are not interested to give proper services then why are you in e-commerce sector. Not able to receive product which i had ordered on before 20 days. Customer care officers cut my phone before I ask something else. Please improve your service otherwise shut it.

Date of experience: March 9, 2015
India
1 review
0 helpful votes
Follow John B.
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I purchase an item from shopclues but they send me wrong product. I messaged to return my money. They pick item but. One month has gone. They not refund my amount.

Date of experience: January 6, 2015
California
1 review
0 helpful votes
Follow vishal m.
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Attention!
December 30, 2014

Attention! Before purchase TV from shopclues site online!
In last week I have purchased samsung HT5100 40 inch led online through shopClues site.
First of all I got delivery very late as expected date. (No issue)
But after delivery I really shocked. Delivered product is for ARAB country and not for India and due to this samsung enginner reject to install. He said for installation it they will charged 5000 and will not service if any problem occured. For any further service they will charge 5000 for visit and failure part cost will be different. When I contact to shopclues site they don't have proper information about this. One thing every customer have to check whether it seller warranty or Samsung warranty. Reject if cluse something like sellet warranty.

Date of experience: December 30, 2014