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ShopClues

1.4

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ShopClues Reviews Summary

ShopClues is an online shopping site in India that offers a wide range of products, including electronics, fashion, home and kitchen appliances, health and sports products. It provides easy return and replacement policies, making it a popular choice for customers.

This summary is generated by AI, based on text from customer reviews

service
30
value
30
shipping
30
returns
28
quality
29

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Shiv s.
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Wrong place for shopping
September 23, 2017

Hi guy
Please never buy any product from Shopclues.com
They always ships wrong product to customer and cheap quality products I purchased Nike bag and returned beacuse of cheap quality product and not original Nike it was cheap local printed bag after that they send me same product in replacement and I return bag and request for money than they start with policy 10days return back policies.

Date of experience: September 23, 2017
India
1 review
1 helpful vote
Follow Sanjay S.
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Chor company
September 16, 2017

I had ordered 2 sets of car airfreshners. Received 2 parcels one containing car airfreshners and the other plastic waste. After several complaint only one reply you logged a little late. I feel it should be branded chor company.

Date of experience: September 16, 2017
India
1 review
0 helpful votes
Follow Lokesh V.
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Awful!
September 15, 2017

Please dont buy any products from shopclues. I had very bad experience recently with a Smart TV purchase from Shopclues. In the product description page, they showed advanced remote and they delivered some cheap normal remote. When I raised return request, they say it was not mentioned anywhere in the product page - So weird. And, the next day, I found that the product page itself is removed from their site. They stopped responding to my emails.

Delivery tracking was awful. The gave timing 20 days to deliver the product. But, it got delivered in 11 days. But, their system showed as dispatched status till 20 days and they refused to take any complaints.

So, please dont buy any product from shopclues.

And if you try to write a review or rating on the product, it won't get submitted, you will be shown'page not found' error.

Date of experience: September 15, 2017
India
1 review
0 helpful votes
Follow anup s.
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Poor quality product
August 30, 2017

Shop clues claimed 5 time quality check but i don't think so, a single quality check.
I have order 5 stage water purifier but not delivered on time, I try to return the product but huge time taken finally replaced the product after many calls during 5 months. Again, supplied product is damage & poor quality. It is continue water flow without any filter of water. Output nozzle is broken, cartage is old etc if you try to filter clean water output is more bad quality even not equal to DJB water supply. So that I don't recommended to purchase.

Date of experience: August 29, 2017
India
1 review
0 helpful votes
Follow Ruma D.
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I have ordered for a product but in last weeks twice my product has canceled and not yet delivered, its my good luck that I opt for cod otherwise they might ran away with my money, never Purchase any product from there its should b fakeclues not shopclues.

Date of experience: August 24, 2017
Myanmar
1 review
0 helpful votes
Follow Rajesh K.
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I have couple of times shopping from Shopclues.
All of their services are useless.
Very worst website.
Shopclues app is useless.
Products quality is very bad.
All products are fake.
Products never comes from time.
Always late delivery.
Shopping from here are worst.
Waste of time and money.
Never shop from here.
Suport also lie. Very very fake site. Worng product delivery. My Friend give not site order. Very very worst site and support.

Date of experience: July 10, 2017
India
1 review
1 helpful vote
Follow rajudba y.
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Worst website
July 2, 2017

I purchase one moble 2 monthes back in these website. Later that mobile not releable to online pic than i returned the product. But till i did'nt recive my money

Date of experience: July 2, 2017
NL
16 reviews
13 helpful votes
Follow Ankur B.
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First of all, the interface of the website is too bad to find anything. Second, it's full of advertisements. Third, pathetic delivery services. I would never recommend anyone to buy from shopclues

Date of experience: June 26, 2017
India
1 review
1 helpful vote
Follow Pramod K.
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Very fraud people, they are not believe in after sale service, you will never find the way how to contact the shop clue people,

They show very fine product on screen and you will receive very poor quality of product.

This site only for cheating the people, don't try to buy any product,

Only shop from here only and only if you want to waste your money

Date of experience: June 3, 2017
India
1 review
0 helpful votes
Follow Dinesh G.
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Fraud Company
May 27, 2017

Cheaters... I paid the money to purchase the product on 16th may 2017 and my last shipment date was scheduled on 25th may 2017, its been 10 days passed and I haven't received the product. So called to shopclues customer care to complain about my shipment problem, and I got the reply, that the product is already delivered(but I haven't received any product yet). So told them whole story and they registered my complaint and told me to give the proof of delivery, (which I haven't received).

So, In-short guys this is a fraud company, will initially keep their price lower to attract the customer and once the payment is done, you will be in a trap of them.

My product cost was just 170 Rs and I got the trouble and headache which cost me 5000 Rs.

I will never purchase anything from this fraud company again.

Date of experience: May 27, 2017
India
1 review
0 helpful votes
Follow Harshada M.
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I had ordered cupboard for my kid but I didn't like the quality so next day immediately I dropped a request for return but last ten days they are saying somebody will call for pickup confirmation and now today I called up he is saying product can't be returned as quality is good. They are really disgusting also don't have to courtesy and call up customer to provide information now I called and asked to transfer his senior he kept on hold for more than 15mins after that he is saying senior is busy will give call back... They are fake and don't deliver good quality also... Please don't shop from ShopClues... Really very very bad experience... ShopClues is a fake company...

Date of experience: May 15, 2017
India
1 review
2 helpful votes
Follow Vithal N.
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NEVER EVER BUY FROM SHOPCLUES

Well I think I did repeat my mistake by buying on Shopclues, and this is lesson that some people never improve.

I did receive one runner less in delivery, I asked for getting that that delivered, customer executive asked me to return the whole order. I did place return order and still no has turned back.

Shoping on shopclues is like giving yourself punishment with your own money. No one cares here for customer, if you dont have any problems in life and want some then welcome to Shopclues, they will make your life hell for some time with your own money.

Last time two years back they tortured me like hell for the refund of my *******/- rupees for around 2-3 months against the undelivered /cancelled orders, I thought they would have improved by now but this is great example that you should never forget your lessons learnt in past.

If you have got easy money and cant even spend on gambling then go for Shopclues and I bet you will feel lost enough every time you buy here.

Date of experience: February 24, 2017
India
1 review
0 helpful votes
Follow Shailesh L.
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Shopclues - The biggest fraud of ecommerce

They say we provide Return and Refund., but they are lier they not going to give you any services.

I ordered a mobile from shopclues. I got the product and same day i found battery is defected, so i file return request., but i made mistake. I choose 'Quality Issues' while i returning a product.

Till that day daily i call them and daily i need to repeat same story again and again. They says we will update your return request. Another day same thing.

After many calls i tried and say them to give me ans in 'Yes or No'. Is return possible.

His ans... NO, We are not going to process any return.
If you have problem with mobile visit mobile services center, and if they not provide services than you have to show us memo then we will provide return.

Now, we all know Service center requires around 15 Days- 20 Days to inspect your mobile.

Shopclues return policy: 10 Days.

How i'll show them memo.?
When i will get memo, they definitely give ans. Sorry return Policy expired...!

Also sellers details are wrong, otherwise i can directly contact seller.

My Order No. *******.

Date of experience: February 4, 2017
Afghanistan
1 review
1 helpful vote
Follow Anuj P.
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Please do not buy any thing form Shopclues.com. They are real cheaters. Their costumer care don't support ever and just gives you next date to solve your issue.
I purchased a Coat, but received different size, Now they are refusing to solve the issue. Neither they are replacing it nor refund. The worst experience I ever had on online purchasing.

Date of experience: January 11, 2017
India
1 review
3 helpful votes
Follow Charlotte S.
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Delivered product was damaged, marks and stains every where. It was a used product. Ordered for a LG head phone which was not original at all. Package was open not sealed. No company logo. Very very bad customer service. DISSATISFIED.

Date of experience: August 1, 2016
India
2 reviews
5 helpful votes
Follow Jayanta S.
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I have ordered one combo pack which should includes, one OTG cable + One car mobile charger+one Aux cable+One USB cable. They took 104 INR as it was on offer. Very funny but true INR15 for the product and INR89 for courier. That is the cheap marketing technique. However out of all those products USB cable is missing and all other product is not working and ultimate poor quality.
Not only that one year back i had purchased one mobile which was also defective.

My sincere request to all do not trap yourself into offers, they will cheat you. If you are not believing me just order once and see.

Date of experience: June 8, 2016
Virginia
1 review
1 helpful vote
Follow Kiran L.
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They Suck big time
May 18, 2016

No Stars... They are pathetic... I am surprised people still log into this site... first time and last time as far as i am concerned.

Cannot cancel the order even when they cannot fullfil... surprising... had to get the transaction cancelled through the Credit Card company... Thanks to American Express.

Date of experience: May 18, 2016
India
1 review
1 helpful vote
Follow Divyansh b.
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Bakwas app
March 6, 2016

I have ordered a Samsung galaxy core back cover but they delivered different colour differenter design back cover. Waste money looted money of public no clear cut return policy

Date of experience: March 6, 2016
India
1 review
0 helpful votes
Follow Rajani S.
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I saw a beautiful titan watch in the Shopclues Sunday Flea Market worth Rs 299 only. Such a huge discount I was afraid of getting trapped in any kind of scam. Somehow risking the bucks, I ordered for the watch. Buy I am happy to say that shopclues didnt break my trust. I got the watch as good as they promised & depicted on the website. I have ordered few more items from the Shopclues 1 rs sale. The delivered products are on the way, I am really excited to collect it.

Date of experience: February 26, 2016
India
6 reviews
51 helpful votes
Follow sneha m.
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Trustworthy website
February 4, 2016

I bought a washing machine from shopclues for 8000 rs. I got a confirmation sms. They delivered after 4 days from the date of booking. They gave me one year warranty of washing machine. I am using this product since last year. Overall is a trustworthy website

Date of experience: February 3, 2016