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ShopClues

1.4

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ShopClues Reviews Summary

ShopClues is an online shopping site in India that offers a wide range of products, including electronics, fashion, home and kitchen appliances, health and sports products. It provides easy return and replacement policies, making it a popular choice for customers.

This summary is generated by AI, based on text from customer reviews

service
30
value
30
shipping
30
returns
28
quality
29

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Raj G.
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I ordered mask but mask quality was very bad not even value 20 Rupees of one piece and the charged me 362/- for 3 piece.
They don't have the proper return policy. I was requested to return of next day and they are calling after 2 month for return.

Check photo of mask quality

Date of experience: August 25, 2020
India
1 review
2 helpful votes
Follow Shailja S.
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These Guys are Highly Unprofessional No after sales service's

Please stay away USE AMAZON OR FLIP CART THEY PROVIDE BEST PRODUCTS AND AFTER SALES SERVICES dont purchase anything from here let me tell you why?

I purchased a mobiles that stopped working after 5 days they are insisting me to go to customer center rather than replacing

They dispatched duplicate accessories I got duplicate charger with my mobile

I ordered for Blue color Products they Dispatched White

Date of experience: August 22, 2020
India
1 review
1 helpful vote
Follow SACHIN N.
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Amount Refund
August 19, 2020

Dont buy any thing with Shopclues, I purchased Rs 5519/- kids bike but I get Damaged Bike and when I Return this Bike personally in Pinkdel pvt ltd. New Delhi, after receiving goods by them Shopclues didn't return my Amount of Rs 5519/- and Courier Charges Rs 1274/- till Date, Even Shopclues Customer Care Support also not provide help for the issue, Shopclues is worst ecommerce Company, Even I write mail to CEO Mr Sanjay Sethi but also didn't get any help.

Date of experience: August 19, 2020
India
1 review
0 helpful votes
Follow Vinayaraj K.
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Fraud company
August 16, 2020

I was given one order with prepaid payment. Order status is delivered. I didn't get my product. No body contact me

100 percentage fraud company

Date of experience: August 16, 2020
India
1 review
0 helpful votes
Follow Rahul S.
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Wrong prodct delivered and now not reciving my call or not responding my on my problem. I have ordered a nokia E63 blue color phone with a watch but they delivered me a cheapest watch and a defective phone.

Date of experience: August 9, 2020
India
1 review
0 helpful votes
Follow Shrikant H.
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Hii shrikant, I have booked to earphones bt the product was supposed to be delivered on 29/7/2020 but it was delivered on 30/7/2020, and the person delivering the delivery you sent spoke very rude language and when verified after the product was delivered, it contained a product defect and included charging cables and air buds are missing, but everything was going well in the second product and it was verifying but good, I have had a very bad experience from you so I am sending this product to return but it should send a really good product as soon as possible, otherwise I will complain to consumer court and your company It will also spread the word on social media, requesting that you take the product as soon as possible and send a new return and better quality and send on time,

Date of experience: July 30, 2020
India
1 review
0 helpful votes
Follow Bharat V.
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Delivery
July 26, 2020

I had ordered for champa and guava plants. But I received only one champa and that is also not as per shown by them. Guava plant I didn't received. When I made complaints, I asked to mail photo of plant, photo of inner and outer part of box.
How can I send the photo of plant which I didn't received.
Further my complaint closed without Solutions

Date of experience: July 26, 2020
India
1 review
0 helpful votes
Follow Raksha A.
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Sucks...
July 26, 2020

Very bad app, i ordered a sweatshirt andi got saree instead, when o asked for replacement, the support said he'll replace it, but he initiated refund, i ordered yoga pants which costs 975 rs, which was completely transluscent, i returned that too, the website says the refund will be reflecting in your account in two weeks and its third week going on, no money yet. Have raised the ticket and no response for that yet, this site doesn't deserve even one star, this site sucks... Never ever shop here, as soon as i get my money, I'm going to uninstall this $#*!ty app

Date of experience: July 25, 2020
India
1 review
0 helpful votes
Follow Sunny B.
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Purchased some gym equipments on 27th April which got delivered after two months in 5th of July. The product was damaged and of extremely poor quality and so I immediately raised a return request which was approved. Then they sent me an email again asking for the reason for returning the product which I provided again. Then I got another email asking for pics of the damaged product and the package, which I provided on 18th of July. I have not heard from them since that date. I am actually considering lodging a complaint with Consumer Forum as Shopclues seems to be deliberately delaying orders and refunds so they could enjoy the interest earned on the buyers money for several months in the interim.

Date of experience: July 22, 2020
India
1 review
0 helpful votes
Follow Shrikant M.
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I have ordered samsung tab cover, the quality of the cover is good n as per the requirement of the tab user.
I m completely satisfied with the quality of the product.

Date of experience: July 16, 2020
India
1 review
0 helpful votes
Follow Neel S.
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Damaged product
July 11, 2020

Damaged product delivered I'm not satisfied I'll firstly advise you that check your service then check is it that product delivered to consumer which customer wants very very bad delivery by delivery boy

Date of experience: July 11, 2020
India
1 review
0 helpful votes
Follow Biki D.
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Cheater
July 2, 2020

Sent wrong product, now I m trying to return, the site doesn't allow to process. Customer service is not reachable

Date of experience: July 2, 2020
India
1 review
0 helpful votes
Follow Kalidass G.
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This is with reference to our Order ID ******* & Return ID ******* for IKALL N7 7Inch Display Tablet (2-16GB, Wi-fi, Android 6.0 Marshmallow).

Sir,
I ordered an ikall N7 tablet and it was delivered on 20th june 2020. I raised a complaint to return the product on the same date of delivery within 10 mins after the delivery of the product due to the following issues.
1. Late Command
2. Camera scratched
3. Touch not working properly
4. Charge and USB cable was opened
5. Adaptor is not the same brand
6. Manual Guide not found
But am really unhappy with the product as well with Shopclues.com there is no proper response from them. I try to reach them through customer care and also through mail not even a single response from them.
Note: I need a speedy remedy from shopclues otherwise i will make big issue and approach Consumer Court for delivering such a improper product and worst service rendered by shopclueshopclues

Date of experience: July 1, 2020
India
1 review
0 helpful votes
Follow Navin V.
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This site is not worth its name when you go for return. I wanted shoes a size up, but it was never picked up. I wonder when you can deliver why you can't collect? Moreover Reebok shoes made in India don't match the original quality.

Date of experience: June 28, 2020
India
1 review
0 helpful votes
Follow Shalini J.
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I ordered few item on this site... they Just delivered one and said we delivered all... and now nt giving me my stuff nor money... horrible experience

Date of experience: June 26, 2020
India
1 review
0 helpful votes
Follow Anuradha V.
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Bunch of fool people there. People's heartly request don't fall inti their lucky draw scams it's just there way of f,***ing middle class people
Especially the junior of Mr Mukesh Patel. Claiming for prizes and made me loss of 3500 that too non refundable
This complete website shoulder be banned I wished
Mr Mukesh Patel well played man cheater disloyal morron... I wish something terrible must happen in your life as well... I lost all my money empty bank account
Cheap company with disgusting employees n schemes.
Middle class walo ko lutna cheap quality products bechana kaise kar lete ho tum log yaar
Fraud ho tum sab... idiot s

Date of experience: June 25, 2020
India
1 review
0 helpful votes
Follow Rani M.
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Had ordered 2 items. Did not receive one of them. Has raised a customer complaint. No response. Please don't buy from shopclues. Not at all comparable with flipkart or Amazon..

Date of experience: June 24, 2020
India
1 review
0 helpful votes
Follow Veena T.
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Bad quality
June 18, 2020

I had got a damaged product and no enquiry about it I have complained and no action about it. Service is very bad

Date of experience: June 18, 2020
India
1 review
1 helpful vote
Follow Pankaj K.
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I order some gym equipment on 22 may2020 and i didnd get my order and I tired to contact with customer care they never contact me i just wait and they didnt send so finally i need to cancel my order and now i dont know when they will refund me back it's really worthless online shop side i will never recommend anyone to my frnd

Date of experience: June 14, 2020
India
1 review
0 helpful votes
Follow Lalit S.
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I bought two boat rockerz blutooth devices from ShopClues. Both came out to be defective with one speaker working, no warranty cards, usb cable, extra ear buds missing in one packet. We have tried our best to return the same but we receive the message that our location is not accessible. Once or twice a return request was registered but shockingly closed with in minutes too saying that their pick up boy tried multiple failed pack up attempts. I am astonished at the kind of low quality branded products they are selling & low quality of their service. In a way they are tarnishing the image of brands too. Totally disgusting...

Date of experience: June 14, 2020