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The overall reputation of the company is markedly negative, with a significant number of customers expressing frustration over service delays, unfulfilled orders, and poor communication. While some reviews highlight positive experiences regarding product quality and timely deliveries, these instances are overshadowed by widespread complaints about unresponsive customer service and difficulties with refunds and returns. Many customers report feeling cheated, indicating a lack of trust in the company's practices. This feedback suggests that the company must urgently address its customer service issues and improve operational transparency to regain consumer confidence.
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This doesn't look like an inexpensive piece of jewelry! I get compliments every time I wear it! I love the safety catch. It's very easy to put on and take off. I love it!
I purchased this bracelet for my wife, and she was extremely pleased with its appearance, fit, etc. Hero time! Shipping was quick. No problems. I would buy from BoomStreet again.
Like most people today, I do most of my shopping online. I've ordered over 20 items so far from BoomStreet and I've been satisfied with all of them. Some of the electronics are cheap China knock-offs so be aware. But their customer service and delivery are prompt and their prices simply can NOT be beat.
They sell you products that don't work and when I sent it back they refused to refund my money.
They won't honor any of the store credit that I had through their website. I wish I could give them 0 stars.
I love these ear rings, they look beautiful. I'm able to dress them up and down.
The diamond earrings were pretty but pinched my ears.
I find the products to be interesting and of good quality. My biggest issue is the length of time it takes to get the items shipped to me. I get all excited and make my purchase but then have to wait up to 6 weeks. It is the biggest reason I end up not purchasing more.
I loved this ring which I purchased for my pinkie. So beautiful and exquisite.
I ordered a ring for my niece as a late holiday present. Once we determine what her ring size might be I was able to easily purchased the ring and the delivery was much quicker than I thought it would be. She loves the ring and is very happy it came so quickly.
I received the ring within the time expected and it was packaged well. The ring is very nice at a great price.
Hello,
I ordered a 3-Piece LED Color Changing Flameless Candle Set. When I received the order, the middle sized candle wouldn't work. I thought it might be the batteries so I got some more and it still didn't work. I replied to a BoomStreet Order Feedback E-Mail that I received from Mary. We have been in communication and she has been Excellent! She is Extremely friendly, she stayed on top of the merchant for an answer to my problem and helped me in a timely manner. She epitomizes what a "Customer Service Representative" should be! I hope that Mary's manager and any others that are in a Supervisor role will give her the praise that she deserves!
Thank you so much!
Melissa Adams
*******@windstream.net
This was my first order from here & I have to say I was impressed with how fast I received my order & the quality of the product. My girlfriend will love it. When I ordered it said shipping may take up to 6 weeks so I made sure to order as soon as I could so I would have it by Valentines Day. To my surprise I got it in under 2 weeks. Will diffenetly order again from here. Now I just have to decide what to get next with so many options to chose from.
I recently ordered 2 items from BoomStreet on 2 different occasions. On both occasions the items were received quickly and in good condition. Also both items were of exceptional value for the price.
STAY AWY FROM THESE CROOKS. THEY WILL TAKE YOUR MONEY AND IF YOU HAVE ANY PROBLEM THEY WILL NOT GIVE YOU ANY DECENT CUSTOMER SERVICE. MUST BE A THIRD WORLD OUTFIT. TOTAL GARBAGE JUNK OUTFIT.
I'm glad I bought these candles, I use them every night especially when I don't have real candles I just love them.
I thought the flickering light would look kind of natural in a neutral or yellow color, but when set on yellow to look kind of like a normal "vanilla" candle, as it flickers it doesn't stay that color - the dim goes to a green. I wasn't interested in all the rainbow colors, just wanted a smokeless alternative to natural colored candles.
I would recommend this product. Very happy with the way it looks.
I ordered wireless headphones. Shipment was slow, but I did get them. They would never take a charge, so I requested to send them back. They gave me shipping instructions (which cost as much as the product) and would only give me a credit, no refund. It seems to me that if I get a defective product, it should be the sellers problem and not cost me more than I paid. I will just throw them out - I don't need a credit at a company I will not do any further business with. I understand that things go wrong, but it shouldn't be at my expense.
The blanket I ordered was shipped promptly and exactly matched the description given by the seller. The item is high quality, exactly the right color and fulfills my needs. I would definitely shop with BoomStreet again.
Answer: Order on Aug 8 2016
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