Shoes For CrewsReviews 97

I ordered shoes that were just awful, I used afterpay (a company through shoes for crews) you have to call both companies to get any answers since they don't seem to speak to each other. Between the two of these companies they are only refunding a partial credit. I paid two payments of 24.49 each I should be getting back $50 instead I'm getting back $34. Absolutely awful businesses between the two of them. Would never EVER buy from either again.

On June 14th I purchased a pair of socks and shoes for my sons birthday. We received them June 19th. It is July 22nd, 3 days past the 30 days return policy. This company is a joke about satisfaction guaranteed. My son had an allergic reaction to the socks so I attempted to return for the $30 back. They are expensive socks, otherwise they would've just been trashed. So the first rep said it is 3 days past the 30 day mark, understandable but give me a break it's 3 freaking days. I ship stuff out for a living that also has a 30 Day Money Back Satisfaction Guaranteed Policy as well and if 3 days past the mark it wouldn't even be close to an issue. So this is the first excuse they give, and I explained these were a birthday present and were not given to him on the 19th, he didn't even open until a couple days later. Didn't matter. So I said okay if you can't help put a manager on the phone. This guy was even more ridiculous, pathetic and A LIAR. First excuse, 3 days past the 30 days, okay and then I came back with the, give me a break, it's only 3 days. Then he said OH NO, the 30 day money back return policy starts the day the item is ordered. I said EXCUSE ME. That is not a 30 day warranty. You can't possibly start a 30 day warranty when the item isn't even if the persons hands. I called BS on that. So his 3rd and final excuse was, these are worn socks and won't don't take back used items. I said oh really, well if that is the actual case then why didn't you explain that from the get go. If that is also the case why did the rep before you not tell me this, maybe you should better train your employees because you're doing a horrible job. He was totally full of crap and there is no talking or reasoning with these people. I told him his company is a joke and hung up. As much as my sons raves about the shoes we will find another company to order from. Also they should learn how to speak English as you are in the UNITED STATES!

My experience with Shoes for Crews was terrible. I ordered my shoes, and had to return them after receiving them. I call customer service and am told I will be refunded the full price. I clarify this with customer service 3 times. I am reassured that I will receive my full refund. After I return the shoes, I wait for my refund, I see I only get $40. After speaking with someone today, I was only now informed that I will not receive my full refund, because they will be charging me $15 out of my refund, for the cost of return.
If this is their policy, I understand. But after being told 3 times that I would receive $55 that I paid, then only today being told I'm only getting the $40! If I had known I would be charged and then given the run around, I would have kept the shoes. We at my business always use Shoes for Crews, for many years. After this experience I will encourage my friends and fellow employees to not buy from this company anymore, and if they have to, a return is more hassle than the shoes are worth!

Bought what looked like decent shoes for a decent price. Got shoes that fit length and width-wise, but with an inhumanly tall instep and an extremely low back. Result? Tried to walk in them and they kept falling off my heels like they were flip-flops. Definitely not safe for work.
Return policy is that they'll take a restocking free for each pair, and you don't get your original shipping back. I don't mind about the original shipping, but with the restocking fees, they've basically stolen my money and I have nothing to show for it.
OR
I can return them for the exact same crap.
I hope they choke on my money.
DO NOT BUY FROM THEM.

Shoes barely made it 6 months and started to fall apart and are now unable to be worn. Contacted customer service and they stated all your shoes are made to go 6 months to at most a year. I would have never even purchased these had I known they were only designed to go 6months and I think that fact should be displayed on the product page for all of your shoes... just be honest with customers. I didn't even wear these everyday and should have gotten much more life out of them.

The Worst!
I ordered the Statesman Dress shoes had them 3 months and the seam across the top of the right shoe separated. I sent them in to be replaced and was told it would take four weeks to inspect them. I just got them back with a note that they aren't replacing them because they consider it to be normal wear and tear. So the seam across one of the shoes busting loose is normal wear and tear. How come it didn't happen to both shoes if its normal wear and tear. $109.00 for 3 months! This company has no quality, dignity or integrity. The customer service department is well aware of the fact that their product is sub standard and do what they need to do to get you off the phone.
NEVER AGAIN!

I have used Shoes For Crews for over 20 years now.

I have bought Shoes For Crews shoes since I started working as a waiter over 20 years ago because they were really comfortable. They weren't very stylish back then but they were very comfortable and lasted forever.

I recently bought another pair of SFC shoe and they aren't as comfortable as they were 20 years ago. It seems like they use a new insole that doesn't give the same comfort cushion anymore. If I even wear these new shoes for 2 hours walking or going to the gym it hurts my feet. I didn't realize this until I changed to my other Addidas or Nike shoes. Their shoes are junk now. I have only had these new shoes for about 6 months and it is destroying my feet.

I also bought their other shoes that they carry from different designers, which are better designed and with better insoles.

Lastly, what is disappointing about SFC now is that they will delete all negative reviews. They deleted two negative reviews from two different shoes I reviewed.

Unfortunately I don't support this kind of controlled reviews from any websites.

Worst customer support I have ever received. First, I was sent the wrong shoes--different style and size. I called, explained that I needed these shoes ASAP for work, and they apologized profusely, absolutely SWORE that they would put the correct shoes in the mail instantly. I had been upset, but they were so sorry and sincere that I figured it was okay.
Weeks went by, no shoes. I thought maybe the holidays were making things crazy, so I waited patiently even though my work was seriously annoyed that I didn't have the right shoes. Finally, exactly one month after I placed the order, I called and was told that the shoes were no longer available in my size, so they canceled the order AND DIDN'T TELL ME THEY HAD CANCELLED IT.
The guy I talked to this time calmly said that yeah, they should have let me know, sorry. He could not have sounded more bored or less concerned. I am furious and will never do business with this company again under any circumstances, and will encourage everyone else not to either.

This stylish slip-resistant footwear has been keeping my working feet comfortable for the past year.
While working in a food service environment, a good pair of shoes is a must. I am happy that I have found shoesforcrews.com for an amazing, high performance, and stylish shoes. Most important of all the price is affordable ranging from $39.99 to $79.99.
So, next time if you are searching for a nice pair of working shoes check out shoesforcrews.com and you won't be disappointed.