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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

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229
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California
1 review
0 helpful votes
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Fantastic service
January 6, 2023

They exchanged my shoes for a smaller size really easily!

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Sirena,

Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Canada
1 review
0 helpful votes
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Beautiful selection.
January 6, 2023

If I have died and gone to heaven, don't pinch me. Such a great selection of size 11 shoes where the calf actually fits me. Great deals too.

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Stacy,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!

Best,
Renz

North Carolina
1 review
0 helpful votes
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Boots for a friend
January 6, 2023

The boots were on sale, so I bought them as a gift. The order was processed quickly, delivery was almost as fast and the boots arrived in great shape.

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Doug,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Tennessee
1 review
0 helpful votes
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Boots
January 6, 2023

I ordered 2 pair of boots and I was in love. They fit absolutely great! I really love the calf sizes. This is the first time I have gotten boots that are truly comfortable and not tight cutting my circulation off. I definitely will order more shoes and boots from ShoeDazzle!

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Mirenda,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!

Best,
Renz

Missouri
1 review
0 helpful votes
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WRONG SIZE LEATHER BOOTS
January 6, 2023

I BOUGHT TWO PAIR OF BOOTS. I BOUGHT A BLACK LEATHER BOOT UP TO THE KNEE. I ASK FOR SIZE 91/2, BUT YOU SENT ME A SIZE 51/2. AND I CALLED BACK AND THAT MAN PRINTED A REPLACEMENT FOR A PAIR OF WHITE BOOTS. SO I HAD TO GIVE THE BOOTS AWAY, I COULDN'T WEAR THEM AND I DIDN'T WANT NO WHITE BOOTS. ALSO I JUST KEPT THE OTHER PAIR AND JUST PUT ON MORE SOCKS.

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Marilyn,

We regretfully note that we have received your comments regarding your purchase. Our Member Services Team will contact you right away for further assistance. 

Best,
Lia

Connecticut
1 review
0 helpful votes
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Sizes are off
January 6, 2023

1 out of 10 shoes are true to size. Return tags should be included in your shipment because 98% of the time you will have to exchange for a different size.

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Denise,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Florida
1 review
0 helpful votes
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Great boots
January 6, 2023

Great styles and prices on boots. Shipping was really fast!

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lisa,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Pennsylvania
1 review
0 helpful votes
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Bootastic
January 6, 2023

Got my boots on time. Followed the chart fit perfect. Look like quality boots

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Donna,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Canada
1 review
0 helpful votes
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Satisfied
January 6, 2023

I would prefer if the company informs me when place the order the exact expected time of delivery

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Debbie,

Thank you for your review. Our Member Services Team will contact you right away to address your delivery concern.

Best,
Renz

Florida
1 review
0 helpful votes
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My boots
January 6, 2023

Love the products and also how fast they were delivered thanks.

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Karina,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

South Dakota
1 review
0 helpful votes
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Shoe experience.
January 6, 2023

The shoes took a long time to get in the mail. I do not appreciate the approach and would like to cancel my membership.

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Marie,

Thank you for your review. Our Member Services Team will contact you right away to address your delivery concern.

Best,
Renz

North Carolina
1 review
0 helpful votes
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I will be shopping here again!
January 6, 2023

The shoes were exactly how they look online they were packed perfectly and it was the perfect size I was also able to track the progress of delivery

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kimberly,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Florida
1 review
0 helpful votes
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The best ever!
January 6, 2023

Every time every transaction SHOEDAZZLE is always a great experience! Without hesitation My entire order for Christmas was replaced after being stolen by a neighbor and even though it arrived a couple days after it didn't matter as long as I was able to give my family and friends as well as a little something for me ofc the the gifts I had for us I felt GREAT! Thank you Shoedazzle.

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kimberly,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Illinois
1 review
0 helpful votes
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On time
January 6, 2023

Very satisfied with purchase, quality was great and will be purchasing more

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tamitha,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Canada
1 review
0 helpful votes
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Excellent product
January 6, 2023

The boots are true to size and very cute. I am very pleased with the speed of delivery. I will definitely order again.

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Brenda,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Virginia
1 review
0 helpful votes
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Great experience
January 6, 2023

Everything came in good time good quality perfect size

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Bobby,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Tennessee
1 review
0 helpful votes
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Great
January 6, 2023

The representative was very precise and showed knowledge of his job description.

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Uchenna,

Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Guyana
2 reviews
0 helpful votes
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Happy Purchase
January 6, 2023

Another happy customer with their purchase. I love the quality, right size/ fit. Timely delivery. No complaints here.

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Darren,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Texas
1 review
0 helpful votes
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NO PRODUCT CHECK BEFORE SHIPPING
January 6, 2023

I had ordered 2 boots to give as Christmas presents. I had ordered both in a size 6. The boots came 2 days before Christmas; however, the shoeboxes outside said a size 6, but both boots were a size 5.5 inside. WAS VERY DISAPPOINTED! They should have checked before shipping it.

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jeannette,

Thanks for sending your review! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Canada
1 review
0 helpful votes
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Everything was perfect!
January 6, 2023

I love those boots so much. Very comfy and beautiful.

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jacinthe,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz