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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Illinois
1 review
0 helpful votes
Follow Teriana O.
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Great quality for a great price
January 6, 2023

You can't beat these deals! The shoes are always great quality and affordable

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Teriana,

Awesome! Thank you for the feedback! We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Michigan
1 review
0 helpful votes
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Great boot
January 6, 2023

Love the boots all kind of compliments from men to women

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kimberly,

We are glad that you are satisfied with the boots we offer. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

Georgia
1 review
0 helpful votes
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Knee boots
January 6, 2023

It is so so. The boots don't fit like I thought. They are loose looking and I don't particularly like them

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kelly,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

District of Columbia
1 review
0 helpful votes
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Christmas
January 6, 2023

All the shoes had great quality. Shoedazzle gives me a chance to show how different I truly am.

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Charletta,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products and services!

Best,
Mary

Washington
1 review
0 helpful votes
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Weird return error message
January 6, 2023

Needed to return a pair due to ordering wrong size, but received error message every time I attempted to complete exchange/return request. Issue was never resolved and eventually passed the 30 day mark without being able to successfully submit a request. Otherwise satisfied with the rest of my order! Great shoes, super cute styles, reasonable prices.

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Devi,

Thank you for sharing your experience with our products and processing a return online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Alabama
1 review
0 helpful votes
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Didn't receive
January 6, 2023

I never received my package after tracking and looking over shipment it has not moved and was never delivered

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Cemaiya,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Texas
1 review
0 helpful votes
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Review
January 6, 2023

To many ads and you can't get to your order to check the status of your purchase.

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kathy,

Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website. Your feedback about the status of your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Tennessee
1 review
0 helpful votes
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Beautiful
January 6, 2023

I absolutely love this sight. I will be purchasing more things soon.

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shontarius,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Ohio
1 review
0 helpful votes
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Good
January 6, 2023

Nice great,good,ok that's all that I can say right now

Date of experience: January 6, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Wendy,

Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us!

Best,
Mary

Australia
1 review
0 helpful votes
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Quality, quality, quality!
January 6, 2023

All the clothes I have bought and received are all quality items, fit well and look as good in the photos.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Olivia,

We are so fortunate to have members like you who continuously admire our items. Thank you for choosing ShoeDazzle! Have a great day!

Best,
Mary

Vermont
1 review
0 helpful votes
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Ok I guess
January 6, 2023

The add showed very few shoes that were only $10.00 as advertised

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jennifer,

Thanks for sending your review! Your feedback about our promos is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Maine
1 review
0 helpful votes
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Dissatisfied with customer service
January 6, 2023

I was so excited about my boots. I purchased a bag and coat to match. The boots were way to small. Ordered a replacement and they showed delivered but I did not receive them. Called 2 days later to inform them and the told me to wait another 24 hours. Clearly there missing and I wanted to wear them this weekend. No bueno

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Dina,

Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. We would also like to discuss further our product sizing. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Georgia
1 review
0 helpful votes
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Best prices ever!
January 6, 2023

I always find what I need and the prices are so affordable!

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Sierra,

We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. We look forward to serving you in the future Have a great day!

Best,
Mary

Texas
1 review
0 helpful votes
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Incorrect Blouse
January 6, 2023

Ordered for New Years Eve and rep stated would not send correct blouse until incorrect one was sent back and received. There was no way all could take place to wear in time. I have been a client for several years and was shocked how the situation was handled.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Amy,

Thanks for sending your review! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Texas
1 review
0 helpful votes
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Very satisfied
January 6, 2023

I really love these boots they are so comfortable and can go with anything I wear. You can dress them down or up.I'm in love

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Angela,

Wonderful feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Missouri
1 review
0 helpful votes
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Sizes were a lil bigger than true to fit but I love the quality of my order

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Deanna,

Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Maryland
1 review
0 helpful votes
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.
January 6, 2023

The dress and boots went together way better than I imagined

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ashley,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Canada
1 review
0 helpful votes
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Too expensive
January 6, 2023

Although the customer service was amazing the price went up and i didnt know i was being billed on my other card

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kheisha,

Thanks for sending your review! Your feedback about our product pricing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

California
1 review
0 helpful votes
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I'm very satisfied thank you so much, it's very satisfying to receive what you visualize your getting everything fit and well put together.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Merla,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products and services!

Best,
Mary

Minnesota
1 review
0 helpful votes
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Thank you so much
January 6, 2023

Thank you so much shordazzle! My shoes are amazing for one! I think it's great that your first pair isn10$ and then I even scored a free outfit or pair or shoes from JUSTFABKids for ordering from shoe dazzle! Which made getting something for my boyfriends daughter for Christmas so easy and freee. My shoes came on the day they said with no delays or issues and did I mention how cute my shoes were! Thanks again shoe dazzle!

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Samantha,

Thank you for trusting us to be your source for top-quality items. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you. At ShoeDazzle, try our best to provide the best service and unique style at an affordable price!

Best,
Mary