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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Michigan
1 review
0 helpful votes
Follow Lisa Y.
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Incompetent
January 6, 2023

I ordered size 9 and received a size 5.5!
This occurred around Christmas time, so
Inconvenient. A pair of fashion boots needed for
The festivities, to late!

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lisa,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

North Carolina
2 reviews
0 helpful votes
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Two pair of boots
January 6, 2023

I had no problem with my order and with products being delayed since covid-19, I received my packages in a short time. Thanks Shoe-Dazzle I will be ordering again.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Margurite,

Thanks a lot for the great feedback! ShoeDazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

Best,
Mary

Canada
1 review
0 helpful votes
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Boots
January 6, 2023

I had 3 pairs 2 as gifts and we all love them. True to size which is awesome

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tina,

Wonderful feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle items! We hope you will always have a great experience with us in the future!

Best,
Mary

North Carolina
1 review
0 helpful votes
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Love it!
January 6, 2023

I really love the thought high boots! They fit just right and I got a lot of compliments.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ashley,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Missouri
1 review
0 helpful votes
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My experience was remarkable. Everything was exactly as I expected.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Angela,

Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us! Hope to hear more from you in the future!

Best,
Mary

Illinois
2 reviews
0 helpful votes
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Just received
January 6, 2023

Received today haven't worn but the like the style and color. They should be cute with leggings

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Arlena,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Oklahoma
1 review
0 helpful votes
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Very poor materials
January 6, 2023

These shoes are of the poorest quality that I've ever seen.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Pamela,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Georgia
1 review
0 helpful votes
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Not a single pair fits
January 6, 2023

9 is to small, 9.5 too big. I still can use muy money and credits and gonna have to return all the pairs

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Gabriela,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Arizona
2 reviews
0 helpful votes
Follow Carole C.
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I just love boots!
January 6, 2023

I love boots and booties and Shoedazzle has a great selection. The pair I ordered were out of stock, but they sent me another pair. And I loved them. The customer service is excellent, and, they even put the original pair in my cart! Love Shoedazzle!

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Carole,

Glad to hear that you had a wonderful shopping experience! Check out our new selections on the 1st of the month and we encourage our members to shop at the beginning of the month when the new styles are usually released to ensure availability. Have a great day!

Best regards,
Chad

Canada
1 review
0 helpful votes
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Fast Delivery
January 6, 2023

Was very impressed with how fast my items came. Couldn't wait to see what my items looked like as well. I've never been disappointed.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Elaine,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Ohio
1 review
0 helpful votes
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Love the shoes
January 6, 2023

I got all the shoes at a great price and the quality is great and they look great as well. I loved each and every one of them.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Doreen,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

New York
1 review
0 helpful votes
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Shoes came in a damaged box
January 6, 2023

The shoe quality was poor the stings on the shoes were coming apart

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Raquel,

We are sorry to learn that our item did not meet your expectations. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

North Carolina
1 review
0 helpful votes
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Excellent service
January 5, 2023

Considering my current situation, shoedazzle has made it a little less difficult. I was able to purchase needed items at a very low price. I didn't even have a coat for winter. Now, I can layer the items I purchased to stay warm and not have to wear the same thing every day. Let's just say these prices were even better than Goodwill. I can not say anything negative about this company. It pays off to be a vip member

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jenetta,

We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. Have a fantastic day!

Best,
Lia

Canada
1 review
0 helpful votes
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Shoes
January 5, 2023

Vraiment sa coche xxxxx bonne qualité confortable et trop beau

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Bonjour Patricia,

Merci d'avoir pris le temps de partager votre super avis! Nous sommes ravis que vous appréciez votre achat ! Nous nous efforçons toujours de fournir à nos précieux membres les meilleurs styles et la meilleure qualité. Revenez nous voir bientôt. Bonne journée!

Cordialement,
Tchad

California
1 review
0 helpful votes
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Shoe to tight
January 5, 2023

I wear size 8 but I didn't think the boot was so narrow couldn't even loosen up my laces.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tajsha,

We are sorry to learn that the item did not meet your expectations. Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Massachusetts
1 review
0 helpful votes
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Got two pairs, different colors two wear with tights or jeans,looks nice with short skirt

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Aletha,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle items! We hope you will always have a great experience with us in the future!

Best,
Mary

District of Columbia
1 review
0 helpful votes
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It's great
January 5, 2023

Everything I've ordered is good quality and looks as advertised I love being a vip member overall just a super happy costumer.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Bianca,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

New Mexico
1 review
0 helpful votes
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Amazing
January 5, 2023

Great website to buy shoes,very reasonable prices,wife is so happy with her new boots!

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Patricio,

We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a great day!

Best,
Mary

Vermont
1 review
0 helpful votes
Follow Laodice M.
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Love this online Shoe Place
January 5, 2023

Over the years shopping at Shoe Dazzle, I have been extremely satisfied with the quality, styles, durability, affordability, benefits received as a privileged VIP member. Really love this shoe site.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Laodice,

Your loyalty and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!

Best,
Mary

Virginia
2 reviews
0 helpful votes
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It's not as used to be
January 5, 2023

Quality, sales, overpriced products, wrong sizes, the sales are faked, and you always paid more for something that is not even worth it. Unfortunately, the company changed a lot.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Esther,

Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. We would like to discuss further our product pricing and promos. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth