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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
We monitor reviews for authenticity
I ordered size 9 and received a size 5.5!
This occurred around Christmas time, so
Inconvenient. A pair of fashion boots needed for
The festivities, to late!
I had no problem with my order and with products being delayed since covid-19, I received my packages in a short time. Thanks Shoe-Dazzle I will be ordering again.
Hello Margurite,
Thanks a lot for the great feedback! ShoeDazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Mary
Hello Tina,
Wonderful feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle items! We hope you will always have a great experience with us in the future!
Best,
Mary
I really love the thought high boots! They fit just right and I got a lot of compliments.
Hello Ashley,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
My experience was remarkable. Everything was exactly as I expected.
Hello Angela,
Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us! Hope to hear more from you in the future!
Best,
Mary
Received today haven't worn but the like the style and color. They should be cute with leggings
Hello Arlena,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
These shoes are of the poorest quality that I've ever seen.
Hello Pamela,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
9 is to small, 9.5 too big. I still can use muy money and credits and gonna have to return all the pairs
Hello Gabriela,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I love boots and booties and Shoedazzle has a great selection. The pair I ordered were out of stock, but they sent me another pair. And I loved them. The customer service is excellent, and, they even put the original pair in my cart! Love Shoedazzle!
Hello Carole,
Glad to hear that you had a wonderful shopping experience! Check out our new selections on the 1st of the month and we encourage our members to shop at the beginning of the month when the new styles are usually released to ensure availability. Have a great day!
Best regards,
Chad
Was very impressed with how fast my items came. Couldn't wait to see what my items looked like as well. I've never been disappointed.
Hello Elaine,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
I got all the shoes at a great price and the quality is great and they look great as well. I loved each and every one of them.
Hello Doreen,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
The shoe quality was poor the stings on the shoes were coming apart
Hello Raquel,
We are sorry to learn that our item did not meet your expectations. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Considering my current situation, shoedazzle has made it a little less difficult. I was able to purchase needed items at a very low price. I didn't even have a coat for winter. Now, I can layer the items I purchased to stay warm and not have to wear the same thing every day. Let's just say these prices were even better than Goodwill. I can not say anything negative about this company. It pays off to be a vip member
Hello Jenetta,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. Have a fantastic day!
Best,
Lia
Vraiment sa coche xxxxx bonne qualité confortable et trop beau
Bonjour Patricia,
Merci d'avoir pris le temps de partager votre super avis! Nous sommes ravis que vous appréciez votre achat ! Nous nous efforçons toujours de fournir à nos précieux membres les meilleurs styles et la meilleure qualité. Revenez nous voir bientôt. Bonne journée!
Cordialement,
Tchad
I wear size 8 but I didn't think the boot was so narrow couldn't even loosen up my laces.
Hello Tajsha,
We are sorry to learn that the item did not meet your expectations. Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Got two pairs, different colors two wear with tights or jeans,looks nice with short skirt
Hello Aletha,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle items! We hope you will always have a great experience with us in the future!
Best,
Mary
Everything I've ordered is good quality and looks as advertised I love being a vip member overall just a super happy costumer.
Hello Bianca,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Great website to buy shoes,very reasonable prices,wife is so happy with her new boots!
Hello Patricio,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a great day!
Best,
Mary
Over the years shopping at Shoe Dazzle, I have been extremely satisfied with the quality, styles, durability, affordability, benefits received as a privileged VIP member. Really love this shoe site.
Hello Laodice,
Your loyalty and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!
Best,
Mary
Quality, sales, overpriced products, wrong sizes, the sales are faked, and you always paid more for something that is not even worth it. Unfortunately, the company changed a lot.
Hello Esther,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. We would like to discuss further our product pricing and promos. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Lisa,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz