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Shoebacca

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Shoebacca Reviews Summary

Shoebacca has a rating of 3.8 stars from 7,459 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoebacca most frequently mention great price, fast delivery and customer service. Shoebacca ranks 4th among Shoes sites.

service
772
value
1,632
shipping
1,637
quality
5,943
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32,764 reviews

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New Jersey
1 review
0 helpful votes
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Easy shopping
July 14, 2021

Great! I love it, easy to shop, free delivery, great product and affordable prices

Date of experience: July 14, 2021
California
1 review
0 helpful votes
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:D
July 14, 2021
Updated review

Buena experiencia encantadi con el producto la calidad y velocidad de entrega

Date of experience: July 14, 2021

Nice experience
July 4, 2021
Previous review

Nice experience

Date of experience: July 4, 2021
Tennessee
2 reviews
0 helpful votes
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My new "go to"
July 14, 2021

Found the shoes I couldn't find anywhere. Great price. Easy to use site. Quick shipping. Great customer service. My first purchase with Shoebacca but certainly not my last. Thank you.

Date of experience: July 13, 2021
North Carolina
2 reviews
0 helpful votes
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Ordered before
July 14, 2021

I have ordered from Shoelace before and everything, my shoes have been perfect and half the cost in a shoe store.

Date of experience: July 13, 2021
Texas
1 review
0 helpful votes
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Incredibly customer service
July 14, 2021

I ordered my item on the shoebacca ebay store but had the website open and only after realized I would get a better price direct from the website. They were kind enough to cancel my ebay order and allow me to save more by purchasing direct. I will definitely recommend.

Date of experience: July 13, 2021
Nebraska
2 reviews
0 helpful votes
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Tennis shoes
July 13, 2021

We ordered a quality product and it arrived quickly. Very satisfied.

Date of experience: July 13, 2021
Missouri
1 review
0 helpful votes
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Need wider shoes.
July 13, 2021

They don't fit his feet he said their to tight and needs wider.

Date of experience: July 13, 2021
Texas
3 reviews
0 helpful votes
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On time delivery as expected
July 13, 2021
Updated review

10 percent coupon and free shipping makes me happy

Date of experience: July 13, 2021

10 percent coupon and free shipping makes me happy
July 2, 2021
Previous review

10 percent coupon and free shipping makes me happy

Date of experience: July 2, 2021
Arizona
2 reviews
0 helpful votes
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Soccer cleats
July 13, 2021

Good prices, good selection, decent shipping. I'd use again

Date of experience: July 13, 2021
Florida
1 review
0 helpful votes
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Great shoe ordering experience!
July 13, 2021

I will definitely order from Shoebacca again! Their selection of shoes is outstanding - more sizes and styles than other online stores. The price was so affordable and the shoes I ordered were delivered so quickly! It is my go to for unique styles NOW!

Date of experience: July 13, 2021
California
1 review
1 helpful vote
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Poor CS
August 12, 2021

I recently ordered a pair of shoes using at Brads Deal code. I ordered women's shoes and ended up with men's shoes. After reading some issues reported to the Better Business Bureau, this seems to be something that happens a lot. I was told by customer service there where no exchanges I was also being charged a $6.50 restocking fee for their mistake. After complaining and confronting them I was told I would get a one time courtesy allowance and they would not charge me the $6.50. Courtesy? How is this a courtesy they give me the wrong size, won't exchange them and want to charge me extra for their mistake. If I with you I would never buy anything from this site. There are so many good sites out there that do right by the customer this is definitely not one of them

Date of experience: July 12, 2021
Colorado
1 review
0 helpful votes
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Pima shoes
July 12, 2021
Updated review

We'll see if the shoe fits before I go about praising this process

Date of experience: July 12, 2021

We'll see if the shoe fits before I go about praising...
July 2, 2021
Previous review

We'll see if the shoe fits before I go about praising this process

Date of experience: July 2, 2021
Pennsylvania
1 review
0 helpful votes
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Good
July 12, 2021

Good, fast shipping and delivery, the items arrive an a good condition

Date of experience: July 12, 2021
Texas
2 reviews
0 helpful votes
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Quick, Easy, Great selection and Great Prices
July 12, 2021
Updated review

Cool shoes and a Great price. I already have ordered another pair from Shoebacca! Keep up the great selection

Date of experience: July 12, 2021

Great selection, easy checkout process!
July 2, 2021
Previous review

Great selection, easy checkout process!

Date of experience: July 2, 2021
Minnesota
1 review
0 helpful votes
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1st Time Shopper
July 12, 2021
Updated review

This was my first time shopping with Shoebacca and couldn't be more pleased with the experience. I bought 2 pairs of shoes for my son for a GREAT price and both were styles that he loved. A win win!

Date of experience: July 12, 2021

1st Time Shopper
July 12, 2021
Previous review

This was my first time shopping with Shoebacca and couldn't be more pleased with the experience. I bought 2 pairs of shoes for my son for a GREAT price and both were styles that he loved. A win win!

Date of experience: July 12, 2021
Missouri
1 review
0 helpful votes
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My Review
July 12, 2021

Normal. A usual exercise. Experienced in ordering merchandise online.

Date of experience: July 12, 2021
Maryland
1 review
0 helpful votes
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Wrong Size
August 11, 2021

Ordered a size 10 but in the box was a size 11 1/2

Shoebacca attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2021
New York
1 review
0 helpful votes
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Fast transaction
July 12, 2021

Fast and convenient transaction. Shipment was also fast

Date of experience: July 12, 2021
Georgia
1 review
0 helpful votes
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Love it
July 12, 2021

Quick fast delivery, excellent service, great price

Date of experience: July 11, 2021
Indiana
1 review
0 helpful votes
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Puma slides
July 12, 2021

You all provided a quick delivery and a great comfortable fit

Date of experience: July 11, 2021

From the business

The best name in online shoes for men, women, and kids! Great discounts and free shipping on athletic shoes, boots, running shoes, and more.


shoebacca.com
Founded in 2002
Irving, TX, United States
+38
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