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Shirtango

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Shirtango

2.5
shirtango.com

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Shirtango Reviews Summary

Shirtango has a rating of 2.5 stars from 311 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shirtango most frequently mention customer service, daughters birthday and tracking number. Shirtango ranks 209th among Costumes sites.

service
34
value
26
shipping
30
returns
15
quality
24

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Colorado
1 review
0 helpful votes
Follow Del M.
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Ignorant pythons
October 8, 2020

I placed a order for 2 t-shirts for a toddler. All I did was politely emailed to inquire about a possible expectacy date.
I was called "uneducated and that I was buying shirts for underprivileged people" How can these triflin animals be allowed to be in business and have the audacity to speak to people in such a manner as this.
NEWS FLASH THESE UNDER-CLASSED DEMONS ARE NOT LOCATED IN THE US. They are just hiding under Black owned business, while operating in another country!
The rest is history! I fired out a HOTTTTTTT response in return. Yes I let them have it

Date of experience: October 7, 2020
Texas
1 review
0 helpful votes
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100% LEGIT COMPANY
October 8, 2020

After reading all thos negative reviews, I was a little worried to order from this site. Glad I went with my gut cause They did an awesome $#*!ing job on my order of 8 shirts. Will definitely buy from them again

Date of experience: October 6, 2020
North Carolina
1 review
0 helpful votes
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Birthday for my Twins
October 8, 2020

I thought the overall communication was good from Shirtango. The quality of my items was great for my twins birthday party and perfect for our theme. We received lots of compliments on the shirts and tutu!

Date of experience: October 6, 2020
Georgia
1 review
0 helpful votes
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I'M VERY DISAPPOINTED WITH THIS COMPANY! I HAVE NO PROBLEM SCREENSHOTTING AND SHARING THE EMAILS I POSTED! I CAN'TSHARE EVERYTHING BECAUSE IT HAS MY PERSONAL INFO SHOWING! I REFRAINED FROM CUSSING AND USED EMOJIS! I ASKED FOR A RUSH ORDER BEFORE MY NIECE'S BIRTHDAY OCTOBER 6TH WHICH IS TODAY! I PLACED THIS ORDER 5 WEEKS AGO! I STILL HAVEN'T RECEIVED IT AFTERWARDS THE EMAIL! I DIDN'T GET UPSET UNTIL TODAY BECAUSE IT'S HER BIRTHDAY! I'M SORRY. YOU ALL ARE NOT A "STAND BY YOUR WORD" COMPANY! I'M A MINORITY MYSELF

Date of experience: October 6, 2020
Louisiana
1 review
0 helpful votes
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Excellent, Efficient service, very Satisfied customer, product arrived at expected arrival date, very please with product itself, will continue to do business with Shirtango

Date of experience: October 4, 2020
Delaware
1 review
0 helpful votes
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The company insured that I would have my product on time. The shirts were a little big... but was exactly how pictured... I would order again...

Date of experience: October 2, 2020
Michigan
1 review
0 helpful votes
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I placed and order and sent an email two weeks later just trying to inquire about the shipment and when will I receive my order and to pay for an expedited shipping if necessary, they are rude as hell, unprofessional as hell, called me "GHETTO TRASH" and all

Date of experience: October 2, 2020
Iowa
1 review
0 helpful votes
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Fast and Fantastic
October 2, 2020

After placing my order, they easily accommodated me to get rush shipping. The order arrived and I couldn't be more pleased. She loves it and I would recommend and order again!

Date of experience: October 2, 2020
Georgia
1 review
0 helpful votes
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DO NOT ORDER!
October 1, 2020

I ordered an outfit 5 weeks in advance and never received. It did say shipping may take 3-4 weeks and I gave them 5 but never got merchandise. I emailed with no response back and I was very polite. 4.5 weeks in i asked if I could get an update just incase I needed to make other arrangements. And I didn't get any answer to the phone call.

Date of experience: October 1, 2020
Georgia
1 review
0 helpful votes
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Terrible
October 1, 2020

I'd recommend staying away from this company. They call their customers names and lie. Very unprofessional!

Date of experience: October 1, 2020
Missouri
1 review
0 helpful votes
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We absolutely love the L. O. L. Birthday outfit we ordered for our 4 year olds birthday party! Good quality and Very fast customer service reply and received our order quickly after purchasing the the fast shipping! Will definitely be purchasing from them again. THANK YOU SHIRTS GO!

Date of experience: October 1, 2020
Illinois
1 review
0 helpful votes
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Thief in the web
September 30, 2020

She get mad when u ask questions $#*! get some customers service skills if I asked the same shyt 60 time Answer it by end of OCTOBER ITS GONE 500 reviews from ME

Date of experience: September 30, 2020
Kentucky
1 review
0 helpful votes
Follow Shaine A.
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My wife ordered a birthday tutu from them September 2nd. We asked them if we could get it by October 3rd for our daughter's birthday party they said yes it would ship out Friday a week before her party. Well it never shipped Friday so we emailed them to see why then they tell us it'll ship out Monday and be here Thursday 2 days before her party well still never shipped. Tried emailing them and calling the number off the page no answer so we just canceled it. It's sad that they can cancel a order in mins but can't answer a email that's pretty sad. Don't order here we can't have our little girls party in what she wanted now thanks to them they should be shut down or sued for not giving people what they order and the fact that they lie

Date of experience: September 30, 2020
Missouri
1 review
0 helpful votes
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I wish I would have read the reviews for this company before I placed an order with them.
It has been 5 weeks since I placed my order and I still have not received it.
I have send a couple emails asking what the status of my order is and have gotten no response.
I have wrote a message to them through their website... no response.
I have called the phone number provided, several times and left a message every time except once because it wouldn't let me. The recording said their mailbox was full. Clearly they do not check their messages.
These people are very unprofessional and I strongly recommend no one order from them.

Date of experience: September 29, 2020
Kentucky
1 review
0 helpful votes
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Horrible company.
September 29, 2020

I ordered a Tutu for my nieces birthday, not only have I sent several emails with no reply, I've called the number several time with no answer. I placed my ordered on 8/11, and the current date is 9/29. Allowed plenty of time for shipping. Don't waste your money and order with this company.

+5
Date of experience: September 29, 2020
Florida
1 review
2 helpful votes
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Very disappointed
September 25, 2020

It would of been zero stars if possible I ordered products for my daughter party for September 19th to be delivered September 17th paid for Rush shipping and still haven't received product. Have been emailing and still haven't heard anything back from them and it says 24 to 48hrs just trying to get a refund.

Date of experience: September 24, 2020
Illinois
1 review
12 helpful votes
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Scam
September 24, 2020

This company will not reply back at all made an order August 30 and paid for rush shipping and still no response or update on product. They just stop replying to my email for my outfit. Now I have a six year old daughter with out an outfit for her birthday. Its sad that your are making kids lose out on such a beautiful outfit they think they are going to wear and it never shows up. Sad very sad. This company needs to be removed from the internet and blocked ASAP!

Date of experience: September 24, 2020
Texas
1 review
0 helpful votes
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I ordered my daughter and outfit paid them and a week later got a cancellation email. Saying I was getting refunded. Went to my PayPal account and refund was pending then all of a sudden vanished never got my refund. I should of read reviews before sending this company any money. I've sent them 5 emails and no response I've called several times and no answer. This website needs to be shut down!

Date of experience: September 24, 2020
Kentucky
1 review
1 helpful vote
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Customer Service sucks!
September 24, 2020

The customer service sucks $#*!. Just look at the screenshots I provided. I just asked why haven't I received any emails or anything after my purchase and this is what I got.

+5
Date of experience: September 23, 2020
Georgia
1 review
0 helpful votes
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Don't waste your money
September 24, 2020

Don't waste your money or time. Over a month ago I purchased a shirt for my daughter birthday I even paid for express shipping. I Never received the T shirt or shipping information. Now I wish I would've read their reviews

Date of experience: September 23, 2020