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Shirtango

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Shirtango

2.5
shirtango.com

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Shirtango Reviews Summary

Shirtango has a rating of 2.5 stars from 311 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shirtango most frequently mention customer service, daughters birthday and tracking number. Shirtango ranks 209th among Costumes sites.

service
34
value
26
shipping
30
returns
15
quality
24

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Maria O.
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T-shirts & Skirt
October 17, 2020

I found this site on Facebook. My daughter's 3rd birthday party is coming up and I saw her theme bubble guppies! I ordered her an outfit as well as 4 shirts and only paid a few cents over $69 for all of that! The only thing I became afraid of was that it wouldn't make it on time but it did! And I absolutely love them! Thanks you guys! Great work at a great price and exactly what I asked for size and all!

+1
Date of experience: October 16, 2020
New York
1 review
0 helpful votes
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Very satisfied with our purchase. Will definitely recommend! My daughter LOVES her little Skye tutu outfit!
Thank you again for the speedy delivery! P.S. I expect my $10 refund soon :)!

Date of experience: October 16, 2020
Pennsylvania
1 review
0 helpful votes
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I had ask for a refund on an order that i had made the same day i made the order because it would arrive to late so who ever i was talking to was very disrespectful and unprofessional now im arguing with the person to get my money back. I will never support this black owed business again.

Date of experience: October 15, 2020
Agent O. — Shirtango Rep
over a year old

Hi, you cursed at our agent in 8 different emails, how did you expect a human to respond back after all that abuse. We canceled your fraudulent order and refunded you.

Florida
1 review
0 helpful votes
Follow Gabriella D.
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I love the product and was what I expected. Customer service was helpful in a decent time frame. Daughter loved her bday outfit and keep twirling all day for everyone.

Date of experience: October 13, 2020
Georgia
1 review
0 helpful votes
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I ordered a shirt on September 20th. I have not received any updated emails, no shipping info nor any tracking # info. I kindly emailed them to ask where my order was and I got called "uneducated" and they was putting the emoji as if they are making fun of me. I for a fact know I had not received an email, I check it daily. This gift was for a 7 year old girls b-day and now I've had to request a refund because I still do not have the item I ordered and get bash talked by customer service. I hope your business gets ruined for all the rudeness you give toward customers because I promise I will never order from this site again. Sooo unprofessional.

Date of experience: October 12, 2020
Agent O. — Shirtango Rep
over a year old

LoL you kept lying nonstop, we caught you in your lie and you kept lying even more so we cancelled your order. Why aren’t you showing all your other emails huh? Pathetic LoL

Massachusetts
1 review
0 helpful votes
Follow Marcie K.
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My niece turned 4 and was having a JoJo Siwa party. I bought her the personalized birthday party tutu outfit, with her name and the number 4 on it. And, I needed a rush on it because her birthday party was in 2 weeks. When I emailed them about the rush they responded immediately. It arrived on the exact day I needed it and the party was yesterday. Not only did my niece absolutely love it and feel oh so special with her rainbow tutu and shirt displaying her name; but all of the other little girls at the party wished they had a super-fantastic rainbow tutu also. The quality was great and the price was right; especially for how happy it made this sweet little girl, to have something so special to wear. The sizing was true and the added bonus of a matching JoJo bow to wear in her hair made her day. Thank you so much for accommodating our rush order. Her 4th birthday will be something that she will always remember! Signed, Her very satisfied and doting Auntie :)

Date of experience: October 12, 2020
Pennsylvania
1 review
0 helpful votes
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Did quick ship and it was here within two days! The quality was great! Perfect outfit for our littles Barbie birthday! Highly recommend

Date of experience: October 12, 2020
Pennsylvania
2 reviews
0 helpful votes
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God Daughters 2nd bday
October 12, 2020

I bought a "Cocomelon" outfit for my Goddaughter's 2nd birthday and paid for rush shipping and it got here just in time! And the onesie fit perfectly! The skirt was a tad too big but... without body measurements it's hard to get that 100% right. Either way, my baby girl LOVED the onesie and didn't want to take it off, even at bed time lol

Date of experience: October 11, 2020
New York
1 review
0 helpful votes
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The only good thing about this company is that they respond to emails. I made a order with this company on September 5,2020 for 3 shirts for my sons first birthday on October 9,2020. I was aware of how long it took to ship but I didn't receive the shirts until the day of the party. Now the experience with them was terrible. They kept giving me different days that the order would be shipped I out. I emailed them to cancel the order on 10/1 they told me the order would ship out Monday 10/5 and be there by the 8th because I paid $15 for rush shipping. Monday came and they never shipped it out. On Tuesday I emailed them again saying to cancel the order because they have yet to ship they never responded and proceeded to ship the shirts on Wednesday. I emailed them that I didn't want the shirts anymore and they shipped them anyway. They told me the order was completed already. When I received the shirts the day of the event they were all wrong I asked for black shirts with my sons name. I received white shirts with birthday girl on them instead of birthday boy. I emailed them that I wanted to send them back that it was wrong and they told me that it was my fault and they would not give me a refund because I ordered girl shirts. Majority of the shirts on the website are girl shirts so I know I put the sex of my son. At this point I'm upset and let them know I'm going to call my bank and just get a refund from there and they told me they don't give a $#*!. So I started a claim through Amazon pay. This company is very unprofessional. I understand customers piss you off but that don't mean you talk to people like they're stupid. DO NOT ORDER WITH THEM.

+19
Date of experience: October 11, 2020
Agent O. — Shirtango Rep
over a year old

This moron is upset because they purchased girl shirts for their boy, they didn't bother reading the title or the listing, so when their shirts arrived they freaked out on us and started cursing us out. This is their fault for not reading the title and description, they received exactly what they order. You can't fix stupid..

Missouri
1 review
0 helpful votes
Follow Tabetha K.
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I was checking about my order and I didnt recieve an email back so I sent another just checking. I then recieved an very rude email about how I need to read better and that Im so pathetic when I wanted a return! This place is an F***ing joke!

Date of experience: October 9, 2020
Agent O. — Shirtango Rep
over a year old

LoL, the only joke is you for not being able to read the shipping info posted on every page, and then accusing us saying that we have no shipping info at all on our site. Please learn to read.

Virginia
1 review
1 helpful vote
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As a firm supporter for all things black owned, this was truly disheartening and unbelievable how this person responded to me like I was nothing. They resorted to name calling and cursing. I did not receive the messages they replied to as it went to spam. When an email did come through their response was rude and when I sent a screenshot that it went to spam, they then took the rudeness to a whole nother level. I have never experienced something like this EVER. I am still in shock.

+1
Date of experience: October 9, 2020
Agent O. — Shirtango Rep
over a year old

Another moron that doesn’t show all her emails just our agents emails. Why aren’t you showing your horrible cursed filled emails, you just want to make our agents look bad and not yourself, how pathetic

Illinois
1 review
0 helpful votes
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We loved our shirts!
October 10, 2020

I ordered my shirts with the $20 expedited shipping on their website and I have received my shirts a day early, they are exactly what I expected and we love them... especially my daughter's birthday tutu outfit... I will be a returning customer!

Date of experience: October 9, 2020
California
1 review
0 helpful votes
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VERY UNPROFESSIONAL! SCAMS PEOPLE OUT IF THEIR MONEY VERY DISRESPECTFUL! DISRESPECTFUL TO BUYERS WHEN ASKING QUESTIONS! DO NOT RECOMMEND

Date of experience: October 9, 2020
Agent O. — Shirtango Rep
over a year old

This racist sicko sent us over 35 emails cursing us all out and saying we had no shipping on our site, they used every racist disgusting name they could toward us because they missed the shipping info. This is the type of trash we deal with every day because our prices are so low. How sad.

Indiana
1 review
0 helpful votes
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Scam or not?
October 9, 2020

I don't know for sure if I was scammed or not but I was to receive my order on Oct 7th and here it is the 9th and nothing. And I need it by the 17th. And I email at least 5 times since Wednesday and no response Order #7638

Date of experience: October 9, 2020
Agent O. — Shirtango Rep
over a year old

We replied to every single email, you keep ignoring us.

New York
1 review
0 helpful votes
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Tutu, onesie, bow.
October 10, 2020

So I ordered a tutu set for my daughter birthday it came in the mail today and it is absolutely gorgeous it fits just right and brightened my daughter face thank you so much! Well appreciated & thankful.

Date of experience: October 9, 2020
Texas
1 review
0 helpful votes
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100% Love Shirtango
October 10, 2020

I recently placed my first order with Shirtango and I must say I was so very pleased with the service. I requested some modifications to the order and I had also requested that the order be rushed. Shirtango met my needs and now I have chosen to labeled the company as one of my favorites to shop at. My first order was for my 6 year old granddaughter. My grand son's birthday is coming up in November and I will be shopping at Shirtango for his gift as well!

Date of experience: October 9, 2020
New Hampshire
1 review
0 helpful votes
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This business needs to close! They treat there customers with complete disrespect in the highest level!

+3
Date of experience: October 8, 2020
Agent O. — Shirtango Rep
over a year old

FAKE REVIEW, They aren't showing all the racist abusive threatening emails they sent us, they threaten to kill us and her husband threaten to hang our black asses, these sickos have been reported to the FBI..

New Jersey
1 review
0 helpful votes
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The shirt was perfect!
October 9, 2020

I placed a rush order for a shirt for my niece and Shirtango went above and beyond! Definitely recommend!

Date of experience: October 8, 2020
Nevada
1 review
0 helpful votes
Follow Brittany L.
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I'm not even going to call this a company because it's obviously someone just sitting in their garage with a shirt press and some keyboard courage. The website states that orders take 3-4 weeks. I ordered 5 weeks in advance. I did not receive the order contacted them and they said it would be $10 extra and it would be ready in a couple days... so that means it's literally ready and they are just sitting on it. I actually paid because I wanted the shirts and they were wrong. Wrong gender and wrong size. I asked what they were going to do and they emailed back with a bunch of profanity and misspellings. This person is so ignorant and so unprofessional I do not think they would even be qualified to work at McDonald's. I spoke with Amazon and they are opening a case against them. Please do not waste your time or money. Any positive reviews are more then likely fake. I had to laugh at them calling people out for using profanity, because every other word they used with me was a curse word. They also accuse people of writing fake reviews that are negative... they are not that important. There are so many better options out there, stay away from these people.

Date of experience: October 8, 2020
Agent O. — Shirtango Rep
over a year old

You purchased this 2 1/2 weeks ago and just paid for rush shipping today and then asked to have it tomorrow in your hands and all you paid was 10 dollars,, we are not going to spend 85 dollars overnighting your shirt that you just paid 10 dollar rush for, that sounds so crazy, no company would do that and when we told you that ups overnight cost alot more, you freaked out and started cursing us out. Why would we spend 85 dollars of our own money to overnight this when you only paid 10 dollar rush shipping, you sound like you have mental problems. Good Luck

Colorado
1 review
0 helpful votes
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Boss Baby Tutu
October 9, 2020

I am very satisfied with the wonderful work done by Shirtango! They are amazing and are of great quality! They also keep in contact with you on a daily basis if needed and respond to any concerns immediately! I love them and will be using them again!

Date of experience: October 8, 2020