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Shiply

2.6

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Shiply Reviews Summary

Shiply has a rating of 2.6 stars from 1,022 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shiply most frequently mention customer service, phone number and total scam. Shiply ranks 18th among Shipping sites.

service
104
value
98
shipping
94
returns
73
quality
92

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Gheorghe A.
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Definitely recommend
January 21, 2020

I couldn't be more happy that I have chosen these lads for my relocation. Great services, spot on communication.

Date of experience: January 20, 2020
GB
1 review
0 helpful votes
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Outstanding
January 21, 2020

Great concept and service with outstanding levels of communication. Will definitely use this system for transporting goods again.

Date of experience: January 20, 2020
Ireland
1 review
0 helpful votes
Follow Adewale O.
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I was sceptical but found Shiply is authentic and effective! They give you the best possible rate through multiple bidders and stay with you till your transaction is happily completed.
Ade Obadina.

Date of experience: January 20, 2020
GB
1 review
1 helpful vote
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The items were delivered in five days from arranging and right on time. The driver helped us with the heavy delivery into the house. I would not hesitate to use this service again. Many thanks.

Date of experience: January 20, 2020
GB
1 review
3 helpful votes
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I've used shiply many times and its a great concept but my biggest problem with it is the lack of flexibility and editing in the advert, especially in the headings. This makes it hard to be specific in the advert to help avoid generic quotes and endless rounds of message to explain what you need done, when it ought to be clear from the advert. I found myself having to explain basics like dates and contents. As a consequence many of the offers are generic and wild guesses, when just allowing all the info in the ad would avoid this. For example - Title of ad should be open Text and fully editable so you can summarize the Job and make sure quotes are accurate alongside Job type. If Job Date is fixed, it should be obvious to all (Many offers kept asking for the date despite it being entered correctly). You must allow uploading of multiple Photos and a Word or Excel files for full inventory on House moves. Item list on House moves needs greater flexibility too..

Date of experience: January 20, 2020
GB
1 review
0 helpful votes
Follow Angie W.
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Get the best price for delivery or pick up of any items large or small. People bid to give you the best price. Brilliant. I've used them a couple of times now and will use them again.

Date of experience: January 19, 2020
GB
1 review
0 helpful votes
Follow Edward L.
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Great idea to link up delivery companies and customers in highly flexible way
Much too many emails and needs some way of bunching emails together

Date of experience: January 19, 2020
GB
1 review
0 helpful votes
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SouthCoast Delivery
January 20, 2020

Fantastic delivery of my Drumkit from my home in EastLondon to a buyer in Somerset. I would use Shiply and Southcoast Delivery again.
Rocky

Date of experience: January 19, 2020
GB
1 review
0 helpful votes
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Really Pleased
January 19, 2020

First time using this company and really pleased, communicating all the time informing me of each step of every stage.
Would definitely use again.
My item was a large heavy cabinet with a storage bench.

Date of experience: January 18, 2020
GB
1 review
0 helpful votes
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Amazing service. Arrived nice and early. Helped load and unload even gave me a lift to the destination and friendly service all the way from pickup to destination. I will be using again in future - it is rare to find a well priced, professional service these days and with only an hour for my lunch break - they had everything done within 30 minutes. 100% recommended - I am leaving long detailed feedback because compared to the other feedback I have seen - I 100% believe this transport service communicates and looks after you the entire way. That is what I saw today - thank you.

Date of experience: January 17, 2020
GB
1 review
0 helpful votes
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Over the moon with their service! Excellent communication and fabulous service. And great prices!

Thank you very much!

I don't know why some people left neg feedback :( I just don't believe that!

Date of experience: January 16, 2020
GB
1 review
0 helpful votes
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Citroen
January 18, 2020

Excellent service, professional, on time, nothing extra to pay, loaded and unloaded safely, and above all very competitive price.

Date of experience: January 16, 2020
GB
1 review
0 helpful votes
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Prompt service
January 17, 2020

Good communication, friendly and helpful when delivering items
Arrived in condition collected and when they said

Date of experience: January 15, 2020
GB
1 review
0 helpful votes
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Exceptional service
January 13, 2020

Gary the driver was very friendly and professional, great communication, very polite and helpful, highly recommended.

Date of experience: January 12, 2020
GB
1 review
0 helpful votes
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Very Good Service
January 12, 2020

Easy and user friendly site, they will give you wide options to choose from in a clear formate, and you have to make your decision based on others points of views and reviews of others

Date of experience: January 12, 2020
GB
2 reviews
2 helpful votes
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A great portal
January 11, 2020

I've always used the better-rated couriers on Shiply who haven't necessarily been cheapest but they've had lots of positive feedback. I guess, as a result my experiences have been good. You have to understand how Shiply works - it's a portal which allows couriers on a "dutch auction" basis for a job. Not all men with vans are as reliable as each other or drive the same van! As with all things cheapest doesn't necessarily mean best - but you pay for what you get.

Date of experience: January 9, 2020
GB
1 review
0 helpful votes
Follow M U.
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Very nice courier aggregator site, so easy to log a job request, and the responses flood in quick quick.

Date of experience: January 9, 2020
GB
1 review
0 helpful votes
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After initial apprehension in using the site to transport a car leather interior from South Wales to Lancashire I found the whole process trouble free, well communicated and promptly delivered by polite drivers who had delivered the interior without a mark on it. Kerp up the good work!

Date of experience: January 8, 2020
GB
1 review
0 helpful votes
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Fantastic idea
January 10, 2020

Loads of vans drive around with spare capacity - Shiply links the white van man with somebody who needs something moved. Why didn't I think of this!

Date of experience: January 8, 2020
GB
1 review
0 helpful votes
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Highly recommended
January 10, 2020

This is such a great product. I found a brilliant and very helpful delivery man that I would not have found without this product. Highly recommended.

Date of experience: January 8, 2020