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Shiply Reviews Summary
Shiply has a rating of 2.6 stars from 1,022 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shiply most frequently mention customer service, phone number and total scam. Shiply ranks 18th among Shipping sites.
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I used Shiply for a recent transport. On Shiply i found 407 drivers. They are a shell company that is very likely operating illegally in Canada from the US. They picked up my sprinter van and left it with the keys in it on the side of the road some 14 days later, I had to get the Toronto police involved. Long story short, I did get my van back after it being left in downtown Toronto for 5 days, and they never refunded me. Shiply did not help with this situation at all. They did not do their job and verify the companies they recommend or allow to operate on their website, this was obvious as 407 drivers was obviously a shell company, my mistake for trusting Shiply to be a intermediary. They do not offer any assistance during disputes, they took 3 days to reply to my email stating that my sprinter van was "stolen" when it was left in Toronto and the location was not disclosed to us. They did not offer a refund for their blatant incompetency and lack of verification of this company. They took no responsibility, So what value are they? The answer is none, they just take a fee and offer no assistance. Why bother using them and paying their fee is they offer absolutely no value and false sense of verification and safety.
Thank you for putting me in touch with rated couriers... I have found your service really good and have no complaints. Keep up the good work... :)
First time using. Such a great idea. Lots of competitive quotes and ultimately great experience with chosen courier
Amazing, definitely use you guys again! Friendly, professional and communication was great! Thanks again!
Shiply is a fantastic way to arrange deliveries without the stress of contacting companies directly.
Overall good and reliable service, maybe not recommended for oldtimer transport as foto documentation before loading was not detailed enough
Shipley is the perfect answer to your Ebay collection only purchases. Now I know about Shipley I'll have no worries bidding for those large collection only bargains.
Excellent experience from start to finish
Always easy to navigate and fast to obtain quotes. Shipley is always my go-to site for courier services.
Gives best prices from many drivers to get best price to transport goods. I am very happy with the site the way you get choice of prices and flexibility from vendors.
I was frustrated with Shiply as this was not the first time I had paid a deposit of £6, only to have my chosen courier pull out at the last minute due to problems with his van breaking down. I was then forced to carry on using another Shiply courier when I may have wished to choose another company. However, to be fair to them, Shiply transferred the deposit onto the courier I did end up using, so all was well in the end.
It is not an easy process when you need to contact a seller to arrange a collection date and time, and then ask the courier whether they can make that, followed by going back to the seller etc etc. Not always possible, and I have lost various courier quotes as a result.
Great company to talk to and will help and refund when they can, just a shame they allow bait & switch pricing as well as absolute cowboys to trade on their site.
In few minutes received loads of qoute from many delivery companies though i have chosen the cheapest one to be honest received excellent service. Polite and professional drivers and with excellent customer service. Definitely recommend to anyone.
Shiply is not a real company. They are irresponsible and indifferent to any deal and agreement with customers. They even don't respond to costumers. DO NOT TRUST SHIPLY. They will give you a significant financial loss as they did to me. NEVER TRUST THEM. They feel no responsibility and have very poor customer service. THEY DO NOT CARE ABOUT YOUR PLANS BASED ON THEIR PROMISE.
Superb website, easy to use, reliable and safe. I would recommend shiply to anyone, there is no better place to have your item or goods collected and moved safely and at a fair price.
I needed to ship something quick just before xmas and Good Fellas didn't disappoint! They collected and delivered when advised
Thank you...
Paul
Quickly received quite a few quotes. Had a problem with one courier not collecting my item so Shipley's very quickly credited my account back with £6 deposit I'd paid
Competitively priced and arranged at your convenience. I'd never use another collection/delivery service!
Saved Christmas for us with transportation of a sofa bed from Somerset to Sussex overnight. Good comms, punctual service. Highly recommended
Would thoroughly recommend and would definitely use again. It was all arranged at short notice and the price was very competetive
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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