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Shiply has a rating of 2.6 stars from 1,022 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shiply most frequently mention customer service, phone number and total scam. Shiply ranks 18th among Shipping sites.
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I had my TV picked up by Delonte Whitmire (Chief100) 12/15 Loyal Logistics and it was suppose to be 12/26 from NH to Va and he never showed up at my home so where is my Tv. I called left emails text messages and nothing, the few times he did answer he said I'll be there, but never showed up. So be careful of his name and this site I contacted Shiply and they giving me the run around. I'm filing a police report because somebody is going to replace my TV and He using this site to scam people like you and me PLEASE BE AWARE!
Shiply was contracted to arrange shipping for a large piece of equipment from Northern Michigan to Nevada within a specific time frame. The seller of the unit was going to be leaving for Florida and would have to be present to drive and loathe machine. I gave them the time frame and the shipper they provided absolutely insisted that the job would be done within the time frame, about 2 weeks.
To be clear, Shiply is in the UK, and only acts as a middle-man for real shippers. These "real" shippers are usually also middle men for another layer of middle men who are not actual trucking companies. The final "middle man" couldn't get any trucker to commit for the price quoted and my load wasn't picked up, so now I am waiting until May 2024 for the seller to be available to load it. When I contacted Shiply to get a refund for the deposit they required, they insisted that I had to get time-proof-photos, showing that the load was still in Michigan.
Sorry, Shiply. I contacted my credit card company and disputed the charge.
The real problem here is too many middle men, adding nothing to the actual job, not having the least concept of the real costs of a shipment and just throwing out absurd bids to get the job.
I'll deal with real truckers in the spring.
We paid shiply to send a 2016 ford escape from winnipeg to Montreal. The vehicle was subcontracted by shiply to a company called Fyre logistics. The vehicle was never shipped. It ended up in a shipping yard in Toronto with damage to the bumper and hood of the vehicle. The truly unbelievable part is that they had put over 3000 km on the vehicle! Shiply referred us to Fyre, who would only respond by email to tell us they went out of business and where the vehicle could be picked up. Shiply has refused all responsibility for the damage, wear on the vehicle, and refused to refund the cost of shipping that never occurred. Currently seeking a lawyer to recoup costs.
Stay alert that Shiply is the playground of scammers. Scammers are easily get verified by Shiply and after the fact that scam happens, Shiply provides no refund for your loss. I personally lost almost 1800$ on Shiply over a booking to ship my car. The scammer easily got away and Shiply did nothing about it.
So late in may I hired shiply to transport a piece of equipment from California to new York and after waiting for it to be picked up the driver decided not to load it. This was after I gave the request $440.00 deposit. With that I hired someone else which was $525.00 higher but they picked it up and delivered it without a deposit. Several times shiply kept telling me I will get a refund however I was having some issues giving them the required paperwork. After 3 months after I told them to just keep my money and leave me alone well once again they got in touch with me and with some help we got the required info they needed and once again we waited to find out once again we were jerked off.
I inquired what was the status of our refund and got a dear John letter informing me that I canceled the load, with no reference to the $440.00 deposit or the driver failing to load the equipment.
Once again I told them to stuff my money in their $#*!.
Never use these people!
IAmos710 was a pleasure. He was prompt in response, kept us well informed of his progress and delivery of our new 4 by 6 enclosed travel trailer went without a hitch. A true professional and would use him again for any delivery needs.
Totally scam booked a delivery throught them paid all money machine hasn't reach out to us got a call from local shipping company paid 700 $ to them for handling and plus had to book another delivery to get it delivered not geting any where was agreed to pay 2300 dolar through shiply paid tried to contact shiply many time no answer what so ever totally scam
You are on your own. No way to call no customer service. Used USHIP which was seamless. Still waiting for a refund for a no show delivery. Would NEVER use Shipley.
We have been scammed by their company and drivers that they have provided. I am getting no return phone calls or emails. They are very shady. They scam people and are not legitimate at all. BEWARE - DO NOT USE THEM. So they take your money then dont show up, they post fake transporters and quotes then you never hear from them again. They scammed us out of $1000 yesterday. They have also scammed someone else I know which I just found out about. Stay clear from them unless you want to lose your money. Check complaint boards also, they have been holding peoples items hostage as well.
I paid a $388 deposit to shiply and hired Larry Hill. Once Larry Hill got his additional $700 deposit I never heard from him again, though he was VERY communicative BEFORE I paid him. I got my refund from Shipley but I lost $700 because the site hosts nothing but scammers. DO NOT USE SHIPLY. I have used Shiplux twice now and am very satisfied with THEM. I've written to the BBB and my congress people about this den of thieves. Stay FAR AWAY.
Got scammed by a hauler who was proven to be a scammer they keep his account open. Do not use shiply
They do NOT screen the transportation providers on their website. My experience with Shiply and their provider was awful to the point of fraudulent. The first transportation company provided to me through their website did not pick up my vehicle yet made multiple charges to my credit card. I had to incur significant costs to store my vehicle and the fees to use a ride-sharing service to get around at my current location while I waited for my vehicle. Shiply did nothing to resolve the issue with the original transportation company and the bare minimum (transfer of my original deposit to a new provider). DO NOT USE THEIR SERVICES UNLESS YOU WANT TO BE SCAMMED.
Hired a driver for my boat via shiply. Neither the driver nor any representative from shiply was heard from again. Lost my deposit. Use a reputable company.
I've offered up three different motorcycle collection and delivery jobs based on a recommendation from a trusted contact within my inner circle.
I've had so many times wasters contact me through this platform who haven't bothered to read the brief and job requirements, which are crystal clear. As a result, my time has been wasted and I've lost money, not to mention damage my professional reputation.
I'll be reporting my findings far and wide, naming and shaming those organisations who've mislead me and my clients.
They charged me a deposit of $22 up front before I even hired someone to pick up and deliver furniture. I never did hire someone as I decided to pick up the sofa myself and they refused to refund the $22 deposit and said I can use it for "future use". There is nothing in writing that says they will keep the deposit. I spent much time filing a complaint with my credit card company to get the $22 back. Most people don't want to spend the time to get it back and this is what Shiply is counting on. They must make a lot of money keeping the "deposit" for everyone that gives. Also they never answer their phones and they are located in the U.K., they have no offices in the U.S.
I posted an offer for a car shipment and I got all offers with a fix amount of 2000 Euros. That was a clear red flag! Their software is rubbish and I get all the time email from them. The transport companies do not give any details except the money and they all have fantastic names(probably invented). No delivery times, no insurance, nothing. They try to trick you in with questions no transport company would ask! Don't fall for the scam! You will lose your money!
Shiply IS A COMPLETE SCAM OPERATION! Three times we posted loads and three times got scammed out of "deposits" that were paid off the site to carrier's accounts on ZELLE, for which you cannot reverse the charges and you are $#*!ed. There is no real recourse from Shiply and they allow scammers to just $#*! away and relist their companies under a slightly different name for the next round, i.e. GreenleafTranports6 instead of GreenleafTranports5. Infinite opportunities to scam here. STAY AWAY FROM ZELLE, which they all insist on, YOU CANNOT GET YPOUR MONEY BACK!
The day after I inquired for quotes on Shipley I began receiving at least 20 calls a day all from numbers with area code 888. I would block these numbers and still receive countless calls from other numbers. Occasionally, I answer and state that I am going to report them to the FTC or to remove me from their list only to get cussed out and verbally harassed. NOT A LEGIT COMPANY.
This company was supposed to pick up my car from FL and ship it to NH for the quoted price of $800.00.I was told the truck broke down and it would be an additional $1,000.00 to ship my car. Now I'm having trouble getting my deposit back.
They hook you up with companies they don't verify who rob you and they take no accountability. Just ask youthpastor Ryan
Answer: Phones are answered promptly and emails are answered quickly.
Answer: Its a genuine portal for all service providers. Just posted on Sunday night and by Monday i had quotations. Its so safe.
Answer: Easy straight forward instructions abd times ect great service
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