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ShelHealth

1.6

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ShelHealth Reviews Summary

ShelHealth has a rating of 1.6 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ShelHealth most frequently mention and customer service. ShelHealth ranks 94th among Grocery Delivery sites.

service
22
value
20
shipping
22
returns
15
quality
18

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Wisconsin
1 review
2 helpful votes
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Poor customer service
November 3, 2020

Purchased 130$ worth of Paesana spaghetti sauces as cannot find in Wisconsin. 3 jars ruined in shipping.
35 lbs glass jars packed in large light duty cardboard box- Not shippers fault. Replied to text but no refund or replacement. Sent photos to prove damage. Had to wash all other jars before I could even bring in house.
Shipping was 35$. Not a trustworthy company Leaving 3 stars for shipping approximately 66% Intact.
Jim Shander

+2
Date of experience: November 2, 2020
Florida
2 reviews
1 helpful vote
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I placed an order, and paid for it, 3 weeks ago. I have sent four emails, tried to call 10 times and left numerous messages on FB. Not one single response. I can't even get a response for an order status.

Date of experience: October 21, 2020
New Jersey
1 review
3 helpful votes
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Belgian cookies
October 14, 2020

Ordered Belgian chocolate cookies. They arrived in one solid mass.
Tried contacting them. No response. Save hour money. Buy from reputable stores i. E. brick and mortar stores not from a 3rd party
Who operates out of his apartment.

Date of experience: October 14, 2020
New York
1 review
2 helpful votes
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Purchased tops in plum and received black. After 2 months they said an exchange or refund is not an option. Horrible customer service, horrible company.

Date of experience: October 1, 2020
Nebraska
1 review
3 helpful votes
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Awful Packing
August 3, 2020

If you want to talk about lack of care in packing, go to Shelhealth! I ordered 6 packages of instant pudding at $1.98, which is outrageous because I REALLY needed that specific product. The package arrived today, just a thin cardboard envelope which looked as though it had been kicked from Miami to Wisconsin. The boxes were completely wrecked and spilling their contents. NEVER shop here!

Date of experience: August 3, 2020
Lithuania
1 review
3 helpful votes
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Good prices
August 22, 2019

I always buy grocery products in this website, prices are really good, shipping and customer service are perfect too

Date of experience: August 20, 2019

From the business

ShelHealth.com is an online store in the U.S. that offers a large variety of grocery products, foods, health & beauty products, personal care items, vitamins, supplements, and more


shelhealth.com
North Miami Beach, Florida, United States
+24
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