This company gives credit and cupons if you give positive reviews. Reviews are not reliable. Please be aware

First thing to know... the shipping takes forever (Canada) When putting your order, they will tell you a date... and that date will change 3 times. Every time you are supposed to received your package... you go check the tracking and it's all of a sudden 6 more days. Also... the "express" Free shipping you are supposed to get on order over $125... is a scam. Once you put your order in... you get a message saying " The item selected are not eligible for "express free" shipping... even if your order is $200!
Unfortunately... because of the "points" too may people are writing lame and useless reviews of product.
You will be disappointed with half of your purchases. Some item are "dollar store" quality. I had some good score considering low price on sale of some item. Look carefully once you confirm your order... it's only then that you will see all the items that you will not be able to return.
Free return?... yeah... ONLY if the return package is less than 2 kg.
So chose your item carefully! You MUST check the measurement for EVERY item.

I have placed orders in the past, however this time around Shein got me for $324.No way of contacting these people. Countless emails and no response. I will never order from this trash site AGAIN! BEWARE

If u buy from these heads ur asking to be scammed. I regret everything that led up to me ordering anything from them. Do yourselves a favour and go to a different site to get better child laboured products. If i could give these idiots less than 1 star i would. These $#*!s need to stop and get help. When i see the ceo of shein i will give him/her/them a knuckle sandwich(i am a firm believer in equal rights equal fights). I will then proceed to contact their nan and tell them their grandchild is a dissapointment and a $#*!ing disgrace.

I ordered once from this site. Got my clothes, returned some items. No problem. Placed a second order, received the order but when I went on the site to make an exchange for size the order was no were to be found. No to mention there is literally no physical was to get in touch with anyone in customer service. Now I am stuck with 2 shirts I can use. No more orders from this site. Now, on the other hand, my sister has had not problems and has been ordering from them for a while.

I didn't recieve my order yet. I ordered 4 items on 21Aug., 2021 and shein shipped my order on 24Aug. Now today is 1st oct. But yet i didn't recieve it. I put noyice to customer service also but they didn't answer me. My order is toooo delay. Its been 1month yet i have no any clue about my order where it is. Please update my order info where its. I saw it on shipment status. Its show to me 30Aug. Still in transit.

They will keep your card numbers and use them fraudulently! Typical China! Can't do anything but steal your money and copy card numbers! It's easier to steal than get it legally! They hide behind other countries so federal law escapes prosecution! BEWARE, BEWARE, USE CAUTION!

I have written and spoken to there customer service multiple times sent everything they asked for. They have confirmed twice now in writing I should have a refund. Even have given me an amount. Its been about 2 months and nothing. Horrible customer service, unfortunately I was ordering a lot but I will no longer be a customer until the issue is solved. I am happy to send the conversation to any manager that works there.

The clothes are styled very nicely, but very cheap materials used, and the designers must think ppl have low crotched and long limbs. Your not be able to return anything and never get a customer service rep. And u will go around and around on the web site to try to find out how to make a free return. I would never shop here again.

I love shopping on SheIn. SheIn offers great clothes at affordable costs, but my favourite purchase by far has been my Frilled Neckline Lantern Sleeve Top. I ordered and received this Frilled Neckline Lantern Sleeve Top a few months ago and was worried that it might have been too thin, but when I got it, I realized that it was the perfect balance between sheer and cotton. The top is soft, yet made of a strong material that is not easily torn or distorted on jagged edges. I have washed the top several times since, and I am still amazed that it shows no sign of colour fading, rips, or distortion in any way. It is the perfect top for any climate; the material is not too thin, so it keeps me warm in cool temperatures, but the material is also extremely breathable for warm temperatures. The fabric is also easy to dry (less than 15 mins in the sun), and the fit is comfortable, especially around my neck and wrist, as the material has elastic gatherings there. I wear it tucked in as the model shows, and it does not slide out of any work pants/ skirt that I pair it with, which is a big plus for me. I recommend this product and clothing site as a definite 10/10.

I ordered 8 items, a sweater, 3 sundresses, 3 tops and a summer evening dress. Everything is fine, some really nice. Some are a little longer than stated, but sizes were all true to the size guide on each item. I'm pretty impressed with the overall quality for the price. I will definitely order again.

Ordered a gorgeous camouflage coat! Well what arrived was certainly not what was pictured on the site! Do not order from this site! The photos showing model wearing what I ordered versus what landed!

I order the 1st time it was ok even though i didnt have no type of communication about my delievry date my things was just on my porch one day when i came back home. 2nd time i order my package was left at the post office which i had to go get so it never was deliverd to my house then 3rd time i gave it another shot because the things that was ordered in the past was nice things and i wanted more stuff well this time 22 days later my order never came never was sent and they refused to give me a refund i had to cancel the payment threw my bank they have no number you have to live chat talk very unhappy would not recommand.

Twice now I've had issues with their delivery. The first package I ordered was lost and I did not get a refund for it because they were adamant that I got the package. I did not get that package. The second package I did receive. But the third package was returned to sender because I did not provide proper delivery information. How is that possible? My second package was delivered without issue. What more do you want? Do you need a google map picture?

If you are considering to buy from Shein go for it. Go ahead and order those sling back kitty heels and wait those two weeks. If you don't receive that item go ahead and wait another two weeks to see your money back. Something has to change in Shein.

I waited patiently for my order (which was pretty expensive) only to get it and have there be 3 items with cuts in them … or holes and upon better inspection it's clearly due to bad sewing. Seams don't line up. Very careless. So of course I wanted to return the damaged items as well as the the items that were too small. But out of 9 items I can only return 2. I can't return a torn robe? But I can return a shirt? Wtf … I will stick to ordering from Venus because I've never received anything damaged or in returnable. Frustrating

This company doesn't even deserve 1 star. When I purchased some clothes on Sept 15,2021, it says I am qualified for a free express shipping if I'll order over $129. And so I did order lots so I can have my order sooner and use it for my sons baptism. I tracked it and I can see it is still in China and I got an email saying I'll have to pay $40.14! What the heck? That's what they mean FREE EXPRESS SHIPPING?! I was trying to get a hold of the customer service but all they give you is the robotics answer which doesn't help at all. I also purchased clothes before and took sooo long to arrive and what's worse was it came defective! Not just one but few of them. Upon reading about bad reviews for refund and returning the products to them, I will just pay the $40.14 they're asking for then delete my account and of course delete their app from my phone. I don't have time to waste going through any hassle collecting my money back and or returning their defective products. What a waste of money and time. Not a good business strategy scamming customers. I hope new customers will read all the bad reviews here and will believe it. We must not support liar and businesses that would just scam customers.

Very bad customer service, they dont give a refund and a lot of things are very different in real life than in the photos. I am seriosly considering taking legal action as i literally talk alone, the customer service is useless and they are really ignorant, unless you are 100% sure you wont return the items, dont buy from there, i lost a lot of money for this disgusting company