Never ordered from this company. Three charges on my husbands bank card. Total of around $500.00. Disputing it with our bank. Fraud Fraud Fraud

Horrible customer service. Someone used my card to make an order I made a service ticket they asked for proof of the charge on my account I sent the proof and my service ticket was deleted. So most likely you guys only care about processing the order and not refunding my money. Horrible customer service you guys don't even have a real person checking the service tickets or customer service chat. $#*!ty way of running a business and helping people commit fraud and stealing money from hard working people.

I ordered Sandler and sneakers from them they were garbage paper thin cardboard thank god I used Karma and had no problem getting refunded stay away from them

As it's clear from the timelines when SHEIN simply forgot to dispatch the RE shipments they claimed that it's advisable to refund me first then when the shipment arrives I CAN CONSIDER IT A GIFT. They refunded me nicely and when I contacted them in few days to check on the shipment the new agent replied that the parcel was never RE shipped in the first place! I asked for a compensation so I can feel good about trading back with SHEIN but it did not work! I am looking now for replacing SHEIN and will place a strong WOM on the deceitful way they dragged me to cancel the shipment and demand a refund! After a 2 months+ delays. This is the most painful experience I have even had!

Okay curvy ladies listen up make sure you check the sizing charts before ordering I order a bunch of clothing to take to Jamaica and boy what a surprise I got when none of the shorts or pants fit me so I turned around and resold them and now shop else where so curvy women make sure you measure yourself and look at there charts first because there 2x is more like a large.

I bought about 55 faux succulents from Shein; I meticulously went through and picked them one by one but when my box came they had sent me about half of them cheap versions that looked NOTHING like the ones I picked…About half of them were right so beware if you're purchasing faux plants from them…Also, they seem to have some kinda problem with sizing…I'm always careful to go by the size guide because their sizing is weird on a lot of clothing items…Bottom line is I get jammed about half of the time…I really don't know if I'll use them anymore…Thanks for letting me vent, Kitty

When I was finishing the purchase it was showing I was eligible for free shipping but I still got charged for that. I got in contact with the customer service and they just answered I was not and after I answered again they just told me they were sorry for not meeting my expectations.

It looked so good on the website but when tried it on it was so small
I got a size 10/11 it was so small

I cant translate the prices and product detail from arabic to english... asif only arabic are buying.

Just wanted to let you know how pissed I am. I ordered 50, yes FIFTY, motorcycle helmet Keychains for a fundraiser for a friend who lost their 16yo son in a motorcycle accident a couple weeks ago only to receive 22, yes TWENTY TWO! UNACCEPTABLE!

To tell the truth, SHEIN things are cheaper, but the quality is not guaranteed.

I ordered clothes on SHEIN website twice, and most of them were returned after items were delivered, since item's quality were so poor.

The photos on the SHEIN website look okay, but after you getting them, the items in your hands are different from the photos on SHEIN website.

All in all, a waste of your time and money.

After the epidemic is over, it is not easy to be deceived by going to the physical store to buy clothes.

The designs are trendy, unique, and great for going out but the material is SUPER thin. It's almost see through, you can see anything you're wearing underneath unless the color of the item you got is black.

I order to coat a red and brown one. The colors are not the colors showed. They're way off. First time being disappointed with my order

I just woke up to an unauthorized charge of $652 from Shein. I haven't placed an order in almost 5 months. Now I'm waiting 24 hours for a "chat" response. I'll never purchase anything again.

I ordered cosmetics from SHEIN. Horrible experience! SHEIN customer service is the worst I've ever encountered. They will not answer emails. They will give you a continual run around. They even told me they didn't have a record of my order in a electronic generated email. After two weeks of trying to get a return label, I finally discover you can't return cosmetics for the correct shade. There are very few items they will allow you to return or replace. Do Not waste your time ordering from this company!

Big Cheats. Instead of refunding my amount for a return I placed it in the shein wallet. Finally when I opted for the refund it showed me the option to do so. Got a mail confirming that refund would be accepted and I would receive the same in 2-3 days. Been more than a year and I never received the amount. There is no way of contacting them too.

Don't buy from them, is a scam website, they ship wrong items, and you have to pay for shipping back, and also they never refund you original shipping costs. Stay away and never buy from them

The blouse is thin, but the price is low. Really trendy outfits, suitable to buy for summer. I waited for a month for my package.