After shopping at Shein for about two years and returning about half of everything I bought due to poor quality fabrics, items not looking like the pictures, things not fitting properly, and damaged or defective goods, the last straw for me was the undercover investigation which turned up very concerning information. If I needed a reason to stop shopping at Shein, I found it. I will not support a mediocre company with unethical practices. Good-bye!

Basically anything bad you could say about a store applies to Shein. It's bad for everyone involved. Starting off with the people who make these clothes. Shein uses sweat shops in China to produce millions of disposable garments. They come out with 2,000 NEW items each DAY, for incredibly cheap prices. But they aren't cheap for no reason. Shein workers get payed a minuscule amount, and have 18 hour shifts each day. Another reason, the materials they use are awful quality and BUILT TO FALL APART. The whole idea of disposable fashion is keeping up with lightening fast trends, buying a new wardrobe of bad quality clothes each month or even week. Compared to other fast fashion brands, Shein makes Zara and H&M look good. Not to mention, they steal ideas from small businesses and creators.
If you buy from Shein because of how cheap it is, consider either thrifting, buying from a slightly better fast fashion site, or buying LESS, higher quality clothes to last longer. Instead of going by rapid trends, buy things that YOU like and that YOU WILL WEAR.

The sizes are NOT true to what they say. A 3XL is not a true 3XL by any stretch of the means. This is NOT a plus size clothing.

This company steals your money, it is insanely hard to resolve issues, they resolve them in ways that only work for them then they make excuses. Once you get fed up of not being able to contact them and go to social media they simply block you and remove the negative comments. Any company that has to hid that much is definitely up to something. Never ever buy from shein

Beware of Shein! I bought 3 shirts in July. Two out of 3 of them were about 2 sizes too small! I mailed them back at the beginning of August. I even paid for shipping. I have not heard a word from them about any credit or refund. If you hit the "contact us" on their site, you are directed to frequently asked questions. There is no customer care number available.

I bought some clothes for my puppy and followed the sizing chart. The clothes arrived, however, only 1 out of 9 outfits fit! My puppy is 4.5 lbs and size small was too small! I've try emailing SHEIN and I got no answer. I don't even want a refund, just 1 size up on some items and 2 sizes up on others. I thought I found the online store for all of my puppies clothes. Major disappointment. I'll give them a couple of days and see if they respond. I'll keep you posted.

Shein says they don't know anything about it. Do they or don't they? It got confirmed as a Shein order, but Shein couldn't find any trace of it.

In this time where the rich should care for poor and less fortunate, shein factory is making their workers work 18 hrs with less than $1. Can they ever prove their workers stories and the labor they are using that is up to standard labor laws or is it just a form of slavery

I'm so frustrated and disappointed on how Shein customer service handle situations. I've been trying to contact Shein serval times and even today most recent problem to hope that I can get my problem solved and been a failed every time. It's so disappointing and sad on how much they don't actually care about you not receiving your package(s) especially over $300 worth. Reps keeps ending the chat on me telling me to take my time but then closed the chat and said it's been solved? I literally left for not even 1 minute to double check what rep ask and came back and chat was closed. Nothing have been solved. This keeps happening and now their supposedly busy for hours since this morning. Every time I requested a new chat about my problem that haven't been solved and chat auto system keeps sending a message back about being busy. Constantly waiting and waiting. It's ridiculous and time consuming. There's no way to email or call them other than live chat and live chat is the worst. I hate to say but this could possibly make me stop making purchase and be a regular customer. Cheap quality with reasonable price but totally not worth it when you paid them for free just to get nothing back in return!

Bought a pair of Mary Jane shoes and the strap broke the first day she wore them; didn't even make it to the first class. Cheap material and awful workmanship. I should have known better; no response to my email to their "customer service" either.

This is truly one of the worst international companies to do business with. Everything is through automation. There is no live customer service. Company sent wrong items to my address. I sent pics to verify... Of course the automation does not recognize by problems. I should have known better. I usually don't order from sites like this... But my daughter talked me into it. SMH! Also one dress fits like a baby's top. The whites are not white and the color orange is brown. SMH! Be Warned!

I ordered same sundress, however different colors. And they couldn't even get that right! Sent 2 of the same. And one different style. SMH!

I order some Men T-shirts and they charge me fir it, however the day after they send me an email to let me know that they can't take my order because theirs fraud department said my shopping is not trusted.
I just dont get. Why they charge me but they said I might be a fraud.?
Now I have to wait 14 days for my refunds and I can't buy somewhere because I have no money.
I will never, ever order anything from them anymore.

Anyone know where I can find those funny Shein reviews with the pictures? I can't find them. Anyway, Shein kinda sucks bum tbh. My experience with Shein hasn't been the best. The clothes I got were very poor quality and almost-completely "deteriorated" when I wore it a couple of times. It didn't slay. Also, what's this about Shein not paying their staff an appropriate wage? Shady buiz you guys got going on here. And don't get me started on the messages on the tags. Help those poor souls. Pay them. Not hard. You make plenty of money. Do it. Oh, you wanted to play Truth or Dare, Shein? Okay, I'll go first. Truth or Dare? You chose Dare? Nice. I dare you to pay your workers more. That's all from me, byeeeeee!

This has to be the worst website i've ever seen or used; impossible to speak to anyone. NO PHONE NUMBER. Can't return or exchange. Quality if poor and I was took for $130.00. You use SHEIN website at your own risk. YOU BEEN WORNED..

They are thieves point blank they stole my entire website layout and uploaded it overnight via mobile

I ordered 4 pairs of leggings from their website and the leggings advertised on their website are NOT what i got in my order. I'm not sure where they get their positive reviews from on their website as i definitely feel scammed. I wish i would have read these reviews instead of the fake ones on their website!