The tops such as blouses sweaters and tshirts are to short on the waist. I prefer my tops to hide my zipper and come mid way my back pocket. Most if not all shein women tops sit at the top of the waist.

Every timei buy from shien i alwahs get little chinese kids from china shien saeatshop asking for help and then theh stain my clothes with blood. Terrible qaulity stop stsinon my clothes with blood you idiots. Kys

After reading all the awful reviews I decided Not to order. That's too bad because they seem to have really cute items. Thank you for reviews...I'll shop elsewhere...

I purchased a gift card for my girl friend but she never got it. It shows up on my credit card. I tried calling the number on the bill but it is not a valid working number. I tried contacting them on line for over a week. I cannot even get into my account. Never got a confirmation but they keep sending tons of promotional emails. Their customer service is non existent. Bob in Maryland

I ordered bracelets, 2 ski maskes, and 3 nose cuffs. I ordered them on December 18,2022, and they still haven't arrived yet. Today is January 2,2023. It says that it is supposed to come between december 31- january 3. Shein is taking so long to ship out orders. I don't like ordering from Shein! It is way overated and dont get me started on the items. The quality is bad! It breaks easliy and feels very cheap.

I was thinking of ordering this product and it read that it would be here in 4 days to my house. Then when I checked out, it read three to four weeks for delivery! This app is not reliable I don't know what their products are like because I haven't received anything yet. I'm probably never going to order again from them, hopefully my shipment arrives it was only $5.75.

I purchased an e-giftcard for my granddaughter for Christmas but it didn't work. Shein did respond to PayPal to correct the double billing but not the issue with the activation of the e-giftcard so I'm out the money for the gift card plus my granddaughter didn't get her gift. No phone to call anyone at Shein and no response going through their customer service on their site TWICE.

I just received my Coat and omg it looks like there is Dog hair all over it. I literally just opened it and it looks like there was Dog or Cat hair on it.

Disrespectful with customers
Fraud delivery commitments
Never received merchandise on time
Cheap quality items

Very good with shipping and protecting of privacy job well done I will consider order from shein through out the future

It was an amazing experience with shoping I recommend it it's the best place to shop thank you for this websit

Very poor return policy especially during the holidays. Only 35 days and if u miss the deadline u get nothing. No return No exchange. Be aware!

Be careful when you buy from this company because they don't process your returns correctly. They owe me over $70 dollars! They refunded me partially. I am so upset, and customer service is the WORST!

My order from last week of November 2022 has not be delivered. I tracked the order and it says it has been delivered but I didn't receive any parcel up till now today is Dec 29,2022. I have sent several emails, no reply. I called their customer service phone line numerous time and no response. The phone line isn't functioning. My order is worth 165 Canadian dollars. This very frustrating! Please do not patronize shein! My advice

Do not order from shein. They do need deliver to the correct address. They will not issue a refund or redelivery to correct the problem. Customer service is a joke. No number, just messages back and forth with a computer that tells you your package was delivered and signed for. Tracking says they delivered 2 hours away from my house to "Atlanta ga" not even a real address. Shein is a fraud and a scam. Do not order from them. They stole almost $200 from us and will not correct the problem. I've tried twice now and the computer just says "it's delivered and signed for" and says to "report it again after a week" in broken English. Save yourself the trouble and order from a different site. Cheap isn't always better. I won't waste my time with shein ever again

The stuff is cheap, that's a fact and you get what you pay for. The jewelry breaks very easily. The silverware is a bit sharp, the cheap clothing isn't always hemmed or finished to high standards. I have gotten some things that look amazing on me and that you can't find anywhere else. They have some very unusual clothing that I often get compliments on. They take about three weeks to arrive, which isn't too bad. Unlike other sites like this, as long as you go by the measurements that they list, the clothes fit. Also read the reviews, they help a lot. They have a live chat and sometimes you can get a real person, however that person is sometimes rude. They do send out replacements for missing things and accept returns. ( I never bother with returns as it's so cheap and so far) It's a legitimate site, and it's safe to use.

Friends of mine warned me not to order from Shein, but I did it anyway. I should have listen to them. My order has not been received!

I'd only ever ordered cheap rave outfits from here previously and they were all fine for being minimalist products.

I finally tried ordering some regular clothes after everyone got hyped about the quality/prices but wtf are they thinking?!

Spent $100 and am returning everything. The snap popped off one shirt, another shirt was wrong altogether, and not to mention the quality of each item was absolute garbage. I wouldn't even wear this crap around my house, the materials were scratchy, thin, transparent. No way to wear any of the Sweaters or hoodies outside without MULTIPLE LAYERS so essentially pointless clothing.

Also found out that they only cover shipping costs for the first return then after that you have to pay $7.99 per return package. What bullsh*t. I'll never be a customer again.

Sizes are off, I have about 4 shirts that are either too big or too small. I returned two in one package as their website states to do so, also since they only provided one shipping that I paid out of pocket. I received a refund back for one item not the other and of course it was the less expensive item. I've reached out to their so called customer service. You basically have to do their job. After several emails of going nowhere it was not worth the 8 dollars of the other product. The people in this company certainly do not know how to do their job. I will shop elsewhere instead of dealing with this again.