This order i placed made me highly upset and disappointed.
I placed my order around a week and a half ago now, while i paid for the best and faster shipping i could, which was supposedly 4 Day shipping.
Here i am a week and a half later, 11:00 at night, staying up so i can wait for my package that will now be delivered at 3:55 am.
I normally would go to sleep, but in my area things often get stolen, and i live in a locked building meaning no one can get in, so my package will just be left outside all night for someone to take if i do not sleep.
Highly upset with this experience and honestly any experience ive had with Shein, I had to be reminded by family that this happens often when i place orders. It will come later then the shipping i paid for, It will show up in the middle of the night, And my tracker doesn't even work with it. My package is telling me its in Tennessee which isnt true because i called my local Fedex and was told it was on its way there and would be delivered tonight.
Sorry for the long read, but im highly upset with any experience ive had with Shein.

Bug in the payment processing section of both the Mobile APP and Website that does not recognize a true "000" Value for the CVV Code field for Payment information. The help text field contains a 000 value as an example and it flags the value as invalid when those same numbers are entered. Thus anyone with a true and correct "000" CVV code on their Credit Card cannot purchase anything on their site

Be very careful when ordering with SHEIN, they are scammer! I ordered qty 2 for some products, I paid for 2 but only received 1. SHEIN insisted that I received 2, refused to assist further and requested me to contact bank to dispute the entire order. Avoid at all costs!

My new crop top is great and perfect it's so cute for the summer it stays clean and I love it I rate it a 10

My daughter ordered some clothing from this company and right after that multiple fraudulent charges for hundreds of dollars appeared on her credit card. I believe that given the timing of events and the many reviews I see here by customers claiming that their credit card numbers were cloned or stolen that we were yet another victim of doing business with this company. My recommendation is to avoid doing business with this company at all costs.

I had bought a black midi fitted dress along with some black ballet flats for a special event. Both of the items were in great condition. However, the shoes smell like Sharpie markers which kind of throw me off. I also ordered 5 pieces of pink powder puffs, 2 shoe crease protectors, and 12 pieces of hair rollers. The shoe crease protectors did help to prevent creasing, but they were always so painful to walk around (in my opinion). But it is what you get for a dollar. You can't really see how it would be great as something priced higher from Amazon.

When I got order my daughter dress was damaged. Reallly disappointed. Not ordering from shein again. And they don't even have a customer service phone number.

Based on my experience, their jewelry are junk. About 6 weeks ago, I ordered 3 set of earrings & a bracelet. When I opened the package, I could not believe what they are selling to US consumers. I threw out all 4 of them in trash.
Also, I ordered a blouse & women's sandal which are OK for the price I paid. So, I felt I should let others to be aware of the quality of their jewelry.

I took a chance and ordered clothing...I was very surprised by the quality.I loved everything i bought. Wasn't sure what sizes to order so some items were to big. Returns were very simple to do. I actually ordered a 2nd time and again very happy with my purchase

I placed an order & here it is no email confirmation or merchandise delivered but yet they had the audacity to charge my card. I've emailed them several times & they tell me there's no record of my order. Really. But you took my money….NEVER AGAIN! I WOULD RATE THEM 0 STARS!

I HATE THIS COMPANY IVE BEEN TRYING TO RETURN some clothes literally haven't been able to bc they don't have any actual customer service it's saids 6am from 9pm and literally can't even talk to a real person I used to love SHEIN but now they literally don't even let you return nothing it's aggravating I hate this company now

I would never recommend them! I paid shipping guarantee plus the order money. I never received my items and they refuse to fix help me. They are a scheme that just steals your money

Stay away! Cheap material, does not worth even $10. All items run small. Even size up does not fit. I made a purchase of multiple items as the website claims easy return/exchange in US. Lies! I wanted exchange to different sizes, or alternatively get a refund. Nope. No returns are accepted. Big scam! Customer service is a robot that gives you a run around. I will be disputing with my credit card company.
ALSO, after I gave each item one star and published my review on their site, the star count were changed to 5! Hahaha

I have an account with you people and when I ask where is the credit wallet from my return the page put me to play games with a puzzle that don't worked. I bought one dress and two girdles, and return the dress and I can't see my credit. It's my first and last time that I buy from you. The dress and the girdles weren't the size you show on the size table. They're too small. And then you want to keep my money too? I'm going to report you to BBB and never buy from you again. I won't recommend you! You're a scam! I try my emails and phone number and you keep playing the same game. Before the page reads that's the page is not working. Better way to steal money from people. The materials are bad and the size too.I don't have any evidence you erase my account completely.

I ordered a mirror from Shein. Upon opening it, HAIR went all over my hand. It was very disgusting! I will never order anything from them ever again!