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Shein is a global online fast-fashion retailer. It utilizes an on-demand business model, providing a vast selection of affordable clothing and accessories. Shein serves customers across numerous countries, primarily targeting younger demographics with its trend-focused offerings.
















Shein has a rating of 2 stars from 4,970 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shein most frequently mention customer service, tracking number and credit card. Shein ranks 1897th among Women's Clothing sites.
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I found the most amazing dress for a wedding I had to go to on sheinside.com! I wanted something with long sleeves and long because its winter and rather cold where I live. I wanted to look feminine, but stay as warm as I could at the same time! I decided on the Black Long Sleeve Backless Maxi Dress and it it gorgeous! I had no trouble whatsoever with the ordering process, and everything came just as promised, even a few days early! It is exactly like it looks and I can't wait to wear it to the wedding! Thank you for the amazing $20 dress sheinside.com!
I bought the Black Faux Fur Collar Long Sleeve Slim Down Coat in a Medium. I received my coat within 30 days a little but worth the wait, I was thrilled with the fit. I wanted it to look slim, I hate the big puffy look that the down coats can give. This coat fit perfectly and is a true black color.
The site has inexpensive clothing but I always get asked where I get my clothes from. I like not looking like everyone else but still stylish. I would recommend visiting the site for great finds.
I purchased the black cross halter backless dress that was on sale (link below) for my girlfriend recently and was weary because I was new to this site, but I have to say I am impressed. Layout was easy to use, which is good because I do most of my shopping on line.
I liked that under the products there are pictures of customers wearing the items, so I had a better idea of what it would like. Other sites just have models, and it can be an unrealistic picture. With SheInside I actually had an idea of what my girlfriend would look like with that dress. Checkout was like most sites, but I enjoyed being able to buy shipping insurance for only $0.99! Also getting points for each purchase was a plus. After I ordered the dress, it arrived in a couple of weeks.
It was exactly as advertised. The dress looked great on her, and the fabric felt really well made. I was amazed because it wasn't expensive. The sizing was good too; some places we've shopped clothes don't fit right, but SheInside has really great stuff. I know where I'm shopping for her from now on. 5/5
http://www.sheinside.com/Black-Cross-Halter-Backless-Sexy-Dress-p-*******-cat-1727.html
I'm so embarrassed that I felt once again for this website. I thought that if they changed their name from sheinside to shein, maybe they've changed even their practices and management A year ago, I had two orders from sheinside- the first arrived in 5 weeks, after I got frustrated that I've ordered a skirt which they didn't deliver and exchanged with another product. The skirt that came was really ugly and bad quality, so I gave it as a present. My second order never arrived and then is when my nightmare with this company started.
After weeks of emails and quarrels with customer care, I lost my time, money and didn't receive anything. It was exactly the same story like now; they told me that my order is on the way, it never arrived of course. I constantly asked for a tracking number which they never provided- in the end, I got exhausted with them and said I don't want to hear from them again. Then for exactly another month, I was constantly writing them to find out how to close my account because they were spamming my email with their ads and I didn't want to hear from them again. It turns out, you can't eliminate your account and they will spam you until your dead.
After a year of hiatus, I did the most idiotic thing ever. I opened one of their spam emails and found myself navigating on their website. Unfortunately, I've placed a 50 USD order which AGAIN was never sent out! Now, I'm blocked in the same nightmare. Paid and didn't receive anything- they just took my money. No money, no order just discussions with a customer care responsible who doesn't even speak proper English. They AGAIN don't have a tracking number and again the same excuses and dumb replies. They offered me for my order a 5 USD COUPON! So I would have to place another order and pay it with them, which of course would never arrive.
Out of 3 orders, all 3 were frauds but this time I won't things go their way and I have contacted my bank to open a fraud report against this company. I urge you to do the same if it happens to you. It takes a longer time but it is better than letting them get away like this. They can't constantly change the name of their company and steal our money.
This is a website which uses pictures from other websites, not even their own and then they sell you cheaper products. Also, every product you find on shein, is available on aliexpress at 50-70% lower price, you just need time to browse to all their products and producers. The ugly skirt they've delivered at 20 usd, I found it at 6,50 usd on aliexpress. I felt like crying but I will not be fooled again by them.
I want to surprise my wife with a Valentine's day gift. She needs a cardigan that is nice to wear for work and when meeting up friends. I am amazed at the variety of cardigans I can find at www.sheinside.com, I had a hard time choosing as all of them are just as beautiful. I appreciate the product details at the site. It helped me to ensure that the cardigan I bought is just nice for her. In the end, I bought Grey Batwing Long Sleeve Contrast Fur Knit Cardigan. The ordering process has been smooth and easy. The product arrived on time. My wife loves it! She likes the warmth and cozy feeling when wearing it, and she is wearing it almost all the time to work and meeting with friends. I will be coming back to purchase from this site.
I recently ordered the Wine Red Lapel Long Sleeve Loose Knit Cardigan from Shenside, and am very happy with it! It's comfy and cute, and I can wear it either open and casual, or belted and cinched. The online ordering process was very simple and I received my order in tact within the stated amount of shipping days. I will be ordering from Sheinside again.
A buddy's girlfriend told me about this website, so purchased a short sleeve chiffon shirt for my girlfriend from them, and she is so happy with it! For the price, we were amazed at the quality.
It arrived within the specified timeframe (4 days) and was received in perfect condition. I would definitely use Sheinside again, and the free shipping is definitely a bonus.
Ordering was also breeze – I could log in using my Facebook account - and all up the hardest part was my girlfriend choosing something from their vast collection!
I ordered the black sleeveless v neck floral dress from sheinside.com and I must say that I was pretty impressed with the quality of the garment. Some sites that I have ordered from have sent me clothes that resemble nothing like that of the picture. This dress was exactly as described. It was very easy to order and the process took less than a minute to fill out. I'm a also a big fan of their points system towards a product purchase. I received 18 just for the dress alone. Shipping was no problem. I needed the dress for a party so I payed for express. I ordered on a Monday and got it on Friday. Sheinside is a reliable source for high quality fashion. I definitely recommend them to anyone who likes to shop online.
DO NOT ORDER FROM THIS COMPANY!
It is now March 8th and I have an item that was sent back in January that has still not been refunded. The company contacted me by email asking me to change my review and gave me a 20% off coupon for my troubles. I placed the order on Dec 10,2014, the item didn't arrive until Jan 2015 and then they wanted me to pay to return the item after I attempted to cancel the order because it was a Christmas present that was no longer needed. I have filed a complaint with the Better Business Bureau about this company because this is outrageous. Customer service is appalling and I will not be bribed into a better review with a coupon.
YOU HAVE STOLEN MY MONEY. YOU HAVE YOUR PRODUCT BACK AND STILL HAVE MY MONEY. DO NOT PURCHASE FROM THIS COMPANY.
Dear customer,
Sorry for the waiting time and for all inconvenience we have brought you. We sincerely apologize for that.
Generally we only need 5-7 business days for processing, it takes longer than usual because of increasing number of our orders for Christmas.
Hope you can understand.
Sorry to heart that you are not very satisfied with our products, our return policy and our customer service. But we have noted on our web that the return shipment is paid by buyers.
We noticed that you have returned these items back, maybe you can tell us the return tracking number and link, so that we can check it and arrange refund for you.
Sorry for the late reply caused by time difference. Please understand that they didn’t do that deliberately. All of you are our precious customers, it is not only our responsibility but also our honor to help you. All of our colleagues are sparing no efforts to help you solve you problems.
Hope you can understand.
If there is any problem, please contact us via [email protected] without any hesitation. Thank you. Best regards.
I bought a really cute pink leopard dress and have nothing but good things to say. The quality is great and the price can’t be beat. The shipping was FREE and fast! Ordering from sheinside.com was easy and there were so many options. It arrived exactly as described. I’m 100% happy with my purchase and can’t wait to order again. With so many great deals it’s easy to find something even on a budget. I only wish I had ordered accessories to go with it. I won’t make that mistake on my next order.
I can honestly say that I finally found the cheap but high quality webshop I have been looking for. I ordered the black long sleeve backless lace dress and the blue glaze gold tassel earrings and was surprised to receive my items only 3 days later. I am very pleased with how the dress fits, very impressed with the material and design too. It accentuates my curves, while still looking classy. The earrings are of great quality too, which I did not expect for such a low price. Overall a really good experience, I will definitely order again soon!
I found quite a few items I wanted to buy on the website. I ended up ordering 2 items~ 1 necklace *The Silver Diamond Chain Necklace* and a super cute black jumpsuit *Black Spaghetti Strap V Neck Jumpsuit*. The ordering process was easy. The shipping was easily tracked and came when expected. The necklace is very nice and I have worn it twice already and it looks great! The jumpsuit is very true to size and looks really cute on. I was very happy with my first purchase with SheInside.com and will be making my next order very soon! :)
At the time of my brother's birthday is getting closer I was confused by the appearance of my clothes, and I started browsing the internet, and I was confused because a great many good choices and very beautiful over there...
And not much thought anyway, I immediately bought Green Round Neck Sheer Lace Dress flouncing as it looks so beautiful.
My order came on the same day and the delivery was made in a very reasonable time...
Finally, I was very happy because it's really easy to communicate with the seller, and also in accordance with the goods to be promoted at an affordable price.
I was really surprised with the service, price, and beautiful things, Buying goods here is very satisfying, so I really would buy again..
This is my third order and I can’t even say how happy their clothes makes me! I already have a sleeveless backless dress, split sleeve loose sweatshirt and off the shoulder T-shirt, now I have ordered the USA print dress which I got only few days ago and absolutely love it. I’ve used another online shop before, but they have always been too late with orders and I couldn’t really count on them, so now I found the SheInside and not planning to move over to anything else. Seriously guys, it seems it’s the competition which makes those people complain about something you can’t really complain about. I always order clothes few weeks before I need it. Must say, my dress came just on time and juts like other pieces of clothing I had ordered before it. The quality is fantastic and it sits on me even better than on that girl from their website. I feel I found THE company at last, that doesn’t upset with delays and that also delivers exactly what they show on their website. All the sizes are just as described and all sits perfect. Will absolutely order again.
I loved shopping on this website. Great deals, and I loved their immense selection of clothe. The shipping time was a bit off. Came a few days later than expected but I received to clothes i wanted and I loved them. Will do business again.
AWFUL, AWFUL WEBSITE. My items from the order keeps going out of stock one after another, and almost half a month my order is still stuck at 'processing'. Doesnt help that the operators are so damn rude and unhelpful. They give you their word that it will be shipped out in 3 days time, but my order is still 'processing'. Horrible horrible website, DO NOT BUY FROM THEM PLEASE.
Dear customer,
Sorry for the waiting time and for all inconvenience we have brought you.
Generally we only need 5-7 business days for processing. It takes longer than usual because of customization. And many of your items belong to best-selling products. We need time to stock them.
Moreover, you ordered many items in our store, we just want to make sure that you can get all of them in good condition.
Hope you can understand.
We will try to arrange it well and ship it asap.
Sorry again.
If there is any problem, please contact us via [email protected] without hesitation.
Thank you.
Have a nice day.
Recently i have bought my wedding dress from here. And i am very happy with their products. Product quality is absolutely fantastic. Price is not too much. All of service is impressive as far as i have noticed.
Hope use this site again.
Extremely delighted at my first purchase! Although I was a bit skeptical initially after seeing a lot of -ve reviews but was amazed and quickly won over by the exquisite range of clothing it provides. Online ordering at Sheinside has been extremely smooth that allows anyone to quickly find the best match effortlessly and free shipping provided was just an icing on the cake. I ordered a pair of shirts to be worn on my cousin's wedding and I am so pleased that I received the shipment right on the date of delivery. Will certainly recommend!
This site is totally based on scam and fake reviews, I will never recommend it to anyone
This time you people have increased my expectation level. I am feeling very good while writing this for you. THANK YOU for such a fast delivery service at my doorstep before the expected delivery date. You people have packed my package so beautifully that I could assure that it won’t have got any type of damage on the way. I knew it from the first time after seeing the quality of your website and it was so easy to order that I just got the gift of my choice very easily. I know that your wide range of products will always help me to complete my easy shopping. I again appreciate you for delivering this order on time without any damage.
Answer: They asked me 8 times to change my review! And offered me $15 out of my over $100 that I spent as a refund. "consider it carefully" consider the fact that this company steals brands
Answer: Hi SHEIN takes about 2 to 3 weeks if your from the uk or USA and Ive order a few things from and the clothes are amazing Im from the uk but if youre from any where else it might take longer
Answer: Do not waste your money on this website, they are very disrespectful, and they do not help their customers. It was one of the worst shopping experiences ever.
Answer: It is a hit and miss. Some items are OK but others are made by them recreating clothes from other companies and the fabrics are literally table cloths of worse. It is best to look at the photos of clothing posted by the users themselves and not she inside. I wouldn't purchase anything they add themselves. Also, to let you know how long it takes. I ordered a few items on April 15th via express shipping and they still haven't shipped them. It is JUNE! So I would save your money and shop at other sites even if they're a bit more expensive.
Answer: It's better for you to check the measurements fir each
Answer: I personally have only ever purchased off of their website. I got my clothes in a good period of time and sure some of the clothes didn't fit the way I needed them too but that's the risk you take buying online without trying something on. I found the clothes to be a good quality. I would compare the quality of items I received to be similar to that of like forever 21 or urban planet. No where is going to be perfect and you have to use your discretion when purchasing something. Obviously you're not going to get this intricate beautifully crafted A+++ quality item for like $13, but I would say the quality was better than I had expected given the pricing.
Answer: My order took four to five weeks. The clothes weren't at all how they looked online either.
Answer: Whatever you do, don't order anything from this site. The shipping took 3 weeks, even after I had paid for express shipping. Further, the items are SO CHEAP, and their return policy is so terrible, that I literally threw items out... Don't think anyone at a thrift store would even want them.
Answer: Takes AGES to come and the quality and sizing is very poor.
Answer: Yes, no phone no., bad reviews will get their attention immediately. Worst online shopping experience ever.


Dear customer,
Sorry for all inconvenience and misunderstanding caused by us.
We have checked for you and found that you placed two orders on 27 Sep, 2014, which were LHC1960 and LHX1960.
We have arranged the refund for these two orders for you on 16 Oct. It should be back to your account now.
About these two orders you placed on Jan, which are PKK2918 and CKZ2913. Both of them have been shipped already.
RS232359807NL is the tracking number for the order CKZ2913 which has been shipped on 6 Feb. You can track it via http://www.17track.net/en/result/post-details.shtml?nums=RS232359807NL.
About your order PKK2918, the exchanged skirt has been shipped today. We will inform you of the tracking number once we got from the shipping company.
Hope you can understand.
Please understand that all of you are our precious customers and we will never ever try to deceive you.
Sorry that you are not very satisfied with our customer service. We will try to perfect ourselves and provide you with better shopping experience in future.
If there is any problem, please contact us via [email protected] without any hesitation. Thank you. Best regards.